121@in.airtel.com: Airtel Customer Care Email
Email
121@in.airtel.com
Company
Department
Customer Care
Region
All India
Note
Airtel customer care email id for mobile users as well as landline and broadband users to lodge your complaint and issues.
Mobile users, mention your mobile number in the subject of the mail.
Landline/broadband users, mention Airtel account and fixed line number in the subject of the mail.
Mobile users, mention your mobile number in the subject of the mail.
Landline/broadband users, mention Airtel account and fixed line number in the subject of the mail.
If the above contact didn't helped you, here are alternatives to reach Airtel customer support.
Contact Number
1800-103-0121 - Contact details
9935012345 - Contact details
400 - Contact details
1800-102-8080 - Contact details
198 - Contact details
51234 - Contact details
121 - Contact details
4448080 - Contact details
nodalofficer.pb@in.airtel.com - Contact details
digitaltv@airtel.com - Contact details
Support Link
Twitter page - Contact details
Official website - Contact details
Facebook page - Contact details
Comments
no data plan
I did not get the correct amount of data which is shown in below mentioned message. The offer is valid upto 6 jun but the customer care executive is denying
Rs49=500MB 3G Data, 28 din.
Rs99=1GB 3G Data, 28 din. Extra benefit recharge ke 1 ghante mein.Offer 6-Jun-15 tak airtel retailer dwara ya call 121314
Complaint about internet/sms
Dear sir/madam
it is airtel no 7023100509. we want to stop the internet or sms and deactivate this service from our postpaid mobile. this complaint we already placed in head office but the extra bill was continued in the month of april and in may 2015. please take action immediately .
False details given during Airtel broadband connection
my airtel fixedline no. is 07554017396...i got broadband connection 1 month before. the airtel executive who told me about plan gave half info about the broadband plan, he told me once i may this much amount i will not have to care about bills for 4 months ahead...due to which i m getting billed unknowingly... the plan i considered cheap is actually proving to be expensive for me.. i m feeling like being cheated.. please do something in this regard & take proper action.
Deactivation of 4g connection
we have taken a cug connection from your company and also a 4G connection with 5 no of dongle provided by your representative sales man to us but still now it is not registered neither your company representative come to our office to activate our 4g connection. Now it is requested you to please deactivate our 4g dongle connection .
Hope you do the need full.
Thanking you.
Joybrata Banerjee.
MD ADJ AIR INNOVATIONS CONSULTING PVT LTD
last month i got dsl of 5 gb
last month i got dsl of 5 gb @rs299 and some of the technical problem i could not use that dsl.i made complaint to customer care198 at the same time and i got viewer from 198 officer.i got sms also about that matter. but in the same bill they did not less that amount.pl execute that matter and solve my problem
Not inform to change my bill plan
know i am the user of postpaid no 9250192678.plan 224 ...my previous plan 199 changed the company but not inform me. then i will call the customers care executive so he tell me airtel company send u message on December but ur mes not received me so thats reason my billing amount increase, its ur mistake so tell me the solution of this matter.
Cancellation of postpaid connection of 4G Dongle
I have lost my airtel 4g dongle bearing no 7259125586. I have settled the bill amount due till 27th of this month. Hence I request you to cancel the connection immediately as I will not be using it anymore.
Network problem
i am facing network problem in my area( alwal, mangapuram colony phase 1&2,500010 , hyderabad)
i have called to customer care and said the problem that, i am facing network issue on 21st may but till now i did get response form ur side niether my network issue is solved. i request u to solve the problem as soon as possible.
Harassment by customer care
I had paid my monthly bill regularly but even though I keep receiving calls from customer care saying that I have not paid my bill correctly the details of the cheque payment is che no is 0035 amount is rs 1323.00 from hdfc bank dated 29 April 2015 which I have seen in my pass sheet that it has been passed the cheque is honored. Pl z do the needful as early as possible & confirm the same. Also let me know the current bill & due date so I can pay the bill for this month.
my postpaid bill not deposit on my airtel number 9915184484
dear sir i am use your airtel postpaid service i paid my postpaid bill on 19-5-2015 online rupees 621 but my bill is still unpaid. please deposit this bill.
Regarding excess billing and waive off
The bill of my airtel landline no 07314090608 which has a multiple connection with this plan. I was being charged an extra amount of Rs300 in a bill, last year. I did not pay that amount 300 and paid rest of the bill amount on time each month. from last year till the month of April 2015, this amount has turned up to be around rs 765, adding late fees of Rs100 , each time on the amount 300 which I did not pay, please waive off this amount 765, after which I'll pay the rest of the bill amount for the month April and May2015.Also, I have registered a complaint for the same , they gave me a waive off offer only forRs300, which is not acceptable , as I'm not going to pay the unnecessary late fee amount on rs 465 , which was added on rs300. Please waive off the complete amount 730, else I would like to disconnect my airtel connection. My complaint no is 55796370. Please take it as urgent issue.
Airtel 4g connection not working
I purchased airtel 4g connection which was activated on 3.05.15. The device was supplied by Mr. Suresh. Despite my requests, the bill of the device is not being provided to me. I paid. Rs.2300/-. Moreover, the device/connection is not working. I am facing a lot of problem as I have not been able to access to this connection. Nobody is responding. I request you to take immediate action failing which I will have to resort to legal measures.
Request
Sir/ Madam,
Due to lack of knowledge I used my post paid no for net just for 3 hours i was not aware the consequences. your department has charged me near about Rs.2400/ for using of internet on post paid. i am very very sorry. in future i will not use my post paid for net. i request your good self to kindly pardon me this internet use amount.and the rest of the amount will be paid as and when your pardon me. i once again request you to kindly give a chance me to remain you member.
thanking you,
Ghulam Mohammad Mir, 9797070441
benefit message received but 121 pirathinithi told not messaged
Dear Sir,
My mobile no. 9840545258. In that i have received a 2nd continue message at 11.17.51 time on 05/06/2015 like this "for recharge Rs.66 =70 talk time and extra benefit be give within one hour. To confirm that i call 121 piathinithi ............... and again call 121 piathinithi Shanthi. They both told the message not given to me and the benefit not for me. why they give wrong information. please check and give me a suitable reply to my email id. message read by me and they told not given. why this discrepancies happened . please give a suitable reply to me.
Excess of my cell bill
Dear Sir,
I am your customer since 15 years and satisfied with your good services. Recently i changed my mobile and got huge bill of Rs.2,362,dated 22.5.2015. I shocked when i saw this message in my cell. Usually my bill was Rs.500 to 700 paid since long time.
I contact your customer care persons about this query and they advised me complaint to this address. So Kindly concession the bill up to my regular range of billing. I am waiting your positive response regarding this query as soon as possible. If not, i have decided to change another company's prepaid network.
Thanking you sir,
B.P.C.MOHAN
Warangal-Telangana
Date.8.6.2015
International roaming not activated
My number is 9501531245. I have paid all due amount already to use Airtel international roaming. please we are requesting to you activate my number for roaming, urgently.
Wrong data pack
We had paid Rs.99 for 1 GB data pack according to your message, but we get only 300 MB for that amount.
how activated your sim card
Sir , I purchased online cell phone from flipkart they send one sim card with phone but still not working . network is available. But what procedure to sim activated. Please give some kindly information.
Signal/connectivity problem
Dear Customer care,
We have been in touch with you since August 2013.
We have 10 connections in my name and my companies name besides other individual employees in my company at my address. There is a signal problem in my office and we need to boost the same.
For more than 10 years we had uninterrupted connections in our entire office but have been facing difficulties in getting same since sometime now. We request to resolve the same asap.
Regards,
Sandeep Chawla
Change my new landline number
I have applied for a landline connection with internet and i have asked for fancy number but your people did not inform any number and they have given the number as 43865803 and i have raised a complaint to my nearest airtel show room anna nagar (next to Santosh super store) and 121 also on (12.06.2015) monday but till now no response. i need fancy number by tomorrow otherwise i will cancel our airtel connection.
Migration from postpay to prepaid
I have applied application for migration from Postpay to prepaid on 2nd June 2015, but till date not resolved my problem. I have received new SIM. Also. all the documents. Has been submitted. Please do needful as early as possible. Thanks.
7709104683, 7709104653
Complaint of very poor network in my area
i am an air force officer.last month i came on posting to delhi and i am staying in brar square, naraina, delhi cantt area. a lot many army/ airforce personnel live in this area. after arrival at this place, i checked with many people about which mobile network was working good in this area and i was told to go for Airtel. and i purchased my new airtel mobile sim no.9599838200. for one week, it worked very well but for appx last 25 days, suddenly the airtel mobile network in my area has become ZERO. approximately 1000 airtel mobile phone customers/users have suffered. somebody told that it has happened due to the removal of mobile tower from this area. i also gave a complaint on airtel 121 no. but it brought no changes in the bad network situation. can u do something about it or shall all of us change our operator like Vodafone or idea, as their network is working fine in our area. if possible call me back. thanx.
Cancel of caller tune in landline
Cancel my caller tune immediately and from past one and half year i Am calling to customer care number but they are not at all bother about this complaint. If at all caller tune doesn't gets cancel i will disconnect my landline.
bill not recived last one year
please note i have three corporate mobile no.98761-98234 98760-97234 and 97790-98235 of my firm name THE LIGHT SEWING MACHINE WORKS ludhiana but we are not recived bill last one year why you are not send me bill reply as early as possible and obliged me thanking you
yours truely
shishupaulpuri
Plan changed without geting consent
I received ur msg that my postpaid plan has been changed and monthly rent and call rates are more costly from the coming month. That show ur monopoly if u change my plan according u, i will get it port as my wish, this type of behavior with customer is absolutely deceiving.
pratap singh jaat
services has not been provided
HI I am an airtel user and applying for new post paid net data connection bearing no 8800825592 and prepaid to post paid no 7042093334 for this i am already paid the total amount some of Rs.2550 for data and Rs.250 for (Security money) prepaid to postpaid connection on date of 25th june 2015. But till the time both the services has not been provided.
So, I request to you that provide me above services immediate effect .
Please revert this mail soon.
Regards,
Adv Sanoj Kumar Singh
Mob.8882195775
7042093334
Want to know about data usage
Hi i am the user of your broadband connection as well as voice.My landline no-0755-4057662 and my registered no-9300312533. I want to know about the data usage that how i have consumed in last 7-8 days. As i am getting 12 gb data with 2mbps speed, i called the executive to know how much data i have used ,he told me that i have used approx 11.5 gb data but it seems to me that i didn"t use 11.5 gb data, So i want to how and when i have used the data .
Thanking you
Your Genuine customer
Amit Singh
Bad service by airtel
Hello I am not satisfy with this service. When I am going to call customer care they are not support proper..even I call so many time but they not answer my call.
Service is very bad..
For refund my activation money
I applied for broadband connection on 24.06.2015 but till now you didn't provide any connection. My Account No-7021152254. and fixed line no 07884018072. Now i don't want your connection because of your bad service. So please refund my activation money. I filled all details in "airtel.in/onlinerefund". So please refund my money in my account.
Asking for already paid bill
my 2 months bill was 1759 ..... one of ur airtel service member came to my house and gave 759 of discount, so i paid 1000rs then he told that now every thing cleared but again the customers cares are calling me and asking to pay the bill 2300... so plz take my complaint ....this is the num 9700366867
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