Official website: Airtel Online Customer Care Support Link
Company
Department
Customer Care
Region
All India
If the above contact didn't helped you, here are alternatives to reach Airtel customer support.
Contact Number
1800-103-0121 - Contact details
9935012345 - Contact details
400 - Contact details
1800-102-8080 - Contact details
198 - Contact details
51234 - Contact details
121 - Contact details
4448080 - Contact details
121@in.airtel.com - Contact details
nodalofficer.pb@in.airtel.com - Contact details
digitaltv@airtel.com - Contact details
Support Link
Facebook page - Contact details
Twitter page - Contact details
Comments
7710915415
7710915415 no not activated from 29 dec 2914 two time document submitted. now what i do?
Request for reconnect my airtel prepaid no
i Dharmandra meena, i am airtel prepaid connection user (9997778584). i had bought my new connection before at 26/01/2015 then i had a problem to operate my un process by this my connection is automatically disconnected. i have talk to your agra airtel store to tsm (vijay chauhan) but that man not behave well so i have contact to ur upper officer. i have very problem to using ur airtel service. kindly grant and pursing my request. Thanks
Dharmandra kumar
mob-9997887167
farhia firozabad
agra u.p
Sim with same no but no network
My no is 8756874575. I have taken a new sim with this no before three weeks but till now no network is coming, and while going to airtel office they told me to msg here for solution so please solve this issue.
Not recd 3g plan benefit as i got msg about plan
I got msg on my mobile from airtel that 159 rs plan gives you 28 days 1gb 3g data. after that i recharge my no with this plan. but i got only 200 mb 3g data and that too only for 14 days. plz solve this issue.
Agent behaviour and refund my balance
This is inform u that today I call on 121 helpline no and ur officer didn't resolve my problem. I had charge Rs 25 from main account because I didn't receive any alert for data pack expire. When I call in 121 and ask him my problem officer ask me its your fault but we didn't give u balance for this and disconnected my call and i had receive one from no 9797010364 and ask me don't call again in 121 helpline no. He ask me to go in a consumer court tomorrow I do same. I want my balance refund and that officer out off company which disconnected my call and forward this message to everyone.
Hi Roshan,
Hi Roshan,
I see your comment to be valuable. You have posted this on 2015. And now it's 2018 and the service remains the same. U request Airtel to rectify the behavior of your customer care executives. Resolving problem is secondary. But they should acknowledge the customer properly. That's why they are called as customer care. Please understand that.
I want to deactivate plan and number
I want to deactivate plan and number, and about that I had try to call at toll free airtel number, but nobody helps me. if anybody read my complaint please solve my problem quickly. so plz call me 7042626580.
Very poor service
Hi Airtel Team,
Sorry to say but Airtel Customer support is too much poor. No body taking responsibility for any type of query. After several reminders no action taken by Airtel Team.
Regards
Manoj
Change my plan
Hi, I have port my number 8285564048 your sales executive suggested me paln on 299. this plan is 1 gb data 500 local minute 250 std minute 250 sm free but still my plan activated is 399. how can possible without information this is ridiculous. so please reactivate my 299 plan thanks.
Cannot login my account
can i get the international helpline number or mail ID. i cannot login my account in airtel talk mobile application i have 10 dollars balance in my account.
Send me call details of my mobile number
Date 3/4/2016 my mobile location and call details its very urgently required because police station FIR registration needs to be made. abu road, rajasthan.
Deactivate my network connection
Iam airtel user as you have provided a number 9652701115. I am using another connection which has more signals in my area where i was not able connect airtel connection properly.So please disconnect my airtel connection number 9652701115 and with an customer id 1267214178.
Lost my sim no. 8944802942
I have lost my pre-paid sim. Mob. no. 8944802942. Trying to block it but have not been able to do it. Have visited the Store and they said that a Pre-Paid sim cannot be blocked by them. I need to block it immediately to avoid being misused. KINDLY HELP. Please do the need full.
Network issue related
I have a postpaid connecting including 3G plan....But thare is a huge network issue at my home area. Please help to improve connectivity.
No out going service from more than 15 days
Compliment No. RPRFM51025287671
I had visit your Local store more than 2 times. for complaint of no out going for more than 15 day. First time they gave me a New sim and told me change after detective old sim. But there is no use. Second the they make me to call to customer care bu my mobile. Senior Technical Manager spoke to me the he will solve the problem on or before 28 oct 2016 @ 12.00. but still there no service.
Sim card is not activate
9731325187 no not activated from 24 dec two time document submitted. now what i do? And I visited ur airtel store at revankar complex circuit road Hubli his employees not talk properly so please call me it's my alternative no 9986187523.
Data got lost due to executive wrong information
This is regarding India's no.1 poor service network Airtel's grabbing money from their customers by providing wrong information.
On Jan 8th i have the Data balance of 1.25 GB.on suggestion of one of the Customer Care executive i have recharged with 55 to extend the validity.next time when i checked the data balance,I lost data and validity.I called the 198 and raised a query,he said that there is no 55rc for validity extension and thats why i lost the data.He also said that they will not take care of wrong information provided by their fellow executive.indirectly he said we have to get repent for their wrong information.
One more important thing is Air tel' s executives disconnect the call in the middle.I called around 6 times on that day(they disconnected 4 times in middle).They dont even regret for their rude behaviour. For Us to connect it takes lot of times(I waited for 8 min to connect to the executive and 12 more mins from that to connect to their supervisor,total 25 mins if we take IVRS voice into account ).
I have raised a ticket,hoping it would be sorted out soon.I an ashamed of being one of the airtels old customer(from 2007).
Shifting request
After so much request our fixed landline no got shifted on 16/02/2017 with the represent no 04448511293 here i request to brings the same fixed landline no 04443526416 to be fixed in the given address, we are using for official purpose please rectify my problem as soon as possible. thank u.
Balance refund
Hi team
aiterl I was send msg stop service but after that msg I got deactivation confirmation msg from your side, service is not deactivated and my balance is deducted, I want refund.
Cheating network
Hi Airtel Team,
Sorry to say but Airtel Customer support is too much poor. No body taking responsibility for any type of query. After several reminders no action taken by Airtel Team.
Regards
Sekar
Don't send fake messages
Respected sir,
I am Atul P. Urkude, mob. No. -7559434034
I got the attached message on 6th march 2017 at 6.52 pm which was about the recharge of 147/-Rs giving offer of 14GB free data (0.5GB/day) and free local+std Airtel calls for 28 days. So we did recharge after 5-6 min on same day, but i didn't get the benefit. I did the complaint in your CC service(198) but the complaint was not resolved. Pls give us our recharge benefit, or don't send the fake messages.
Airtel company cheated Rs.499 plan
I have brought new airtel postpaid sim No:9108440444 as per case knowledge. The Airtel customer Sales Executive Explained Rs 499 plan.1postpaid connection. 2.3G hand set available 3.6GB Data free. Who the person Mr.Madhu Airtel Executive collected my documents for activation and Rs.300 charged and gave bill without TIN No, Signature. I asked to Mr.Madhu airtel executive about Rs.499 plan same explained above mentioned plan. As on 7th day March 2017 Airtel sim (9108440444) activated after a 10 days I am not able to 5GB data and got doubt to call centre.
As on 20 March, 2017 registered a complaints on Airtel Company and Executive regarding network not working not able to use net and executive said your not in that plan only one GB Data only. Completely making Airtel company fool the customers and grabbing money from the customers no solution from the call centre indirectly executive supporting cse and Mr. Madhu. I request to Airtel company to refund my money or what promised a plan above mentioned provide me. my request no is 2392498013 & 2392489523 Airtel company named fraud to me with help of call centre and CSE.
All my friend' s not suggest Rs.499 plan Airtel Sim from Airtel Company after activation make fool the customers or Buyers please do not buy Airtel sim. No response from Airtel.
Worst customer care sevice ever
Never take airtel broadband plan... its the worst. worst cutomer care service, go for reliance its much better and good plan.
Change of modem
Respected Sir/Madam,
I am not satisfied with the modem. So request you to change the modem. So please do the needful.
Worst service i ever seen in my life
I am very sad to say that Airtel is running with (very poor , not providing complete information, not listening customer voice and disconnecting calls ) services in India.
I recharged with Rs. 349 after getting 3 times confirmation like this plan will work for 12 months. And later from 3rd person m getting correct updates about the validity of 349. If i asked customer care executive complete details about 349. Then they should tell each n every things about calls, data, it will work roaming or not. But giving worng and incomplete information to us they are playing with customer.
As per requeated i deactivated my 349 plan and they said they will return the amount (Mr. Pranshanth & Shiva ) from Airtel. They call themself floor superwiser & floor manager. But money they not returned and making customer fool by saying that they have credited to Main Balance.
Later spoken again with Mr.shiva they are saying due to net usage ur all credited + previous Rs.49 got deduted. But one thing i would like yo inform if my data enabled id disabled from my phone then how its got deducted. Mr. Shiva told me he is going to credit the amount but i never received the amount back from airtel. They say you will receive call back from senior but never i got call. Its all about fake promise & service.
Hence, if any authorized person is avaliable in Airtel then they can contact me on 9945068877. Hope Airtel understand my problem and revert me as soon as possible with solutions.
Amarjit Rajak
Mobile : 9945068877
Want to change 2g sim to 4g
Trying from last 3 Day no response and can't talk to you because you have no customers care operator that 121 is worth less solve the problem or i gonna change my operator.
I will never use airtel sim
Now I will never use airtel sim. Airtel stopped my incoming calls.. My num is 8126476200. They are saying go to airtel store. Why I go, I m in my vill and airtel store distance is 110 km. So why I go. Airtel is not thinking about the users problems
Complaint regarding deduction of money
The worst worst worst.... Airtel spends its money only for advertisement. Only the adds are right but the sim is very poor. I would like to suggest airtel to stop their services. The only thing is network is good in airtel. Unnecessarily more than 15 pack has been activated in my number. And there is no customer care for airtel. I couldn't talk to them from two days... Worst network ever. Either please stop your services or give good offers. Stop unnecessary activating unwanted packs without the permission of the owner. I couldn't connect to customer care so i have posted my complaint here. Give a good service or stop the services.
Worst service provided
My no is 7367805364. As per the daily packs for my number, I was shown that by recharging for Rs 399 , I will get UL calls+ 70GB, 70 days but when I recharged I didn't get the actual benefit. So, I called the customer care and told them my problem. They said that the benefit is not possible for my number because my sim is 2G. They said they will do something on this. (My complaint no.is CBNRD20418672671) Its been 3 days and I haven't received any call from their side. Therefore, my question is if this offer is for 4G sim then why the hell the benefit is shown on my number. I also have the screenshot of it. I recharged and got nothing. My money has gone in vain. Either you people resolve my problem or refund my money. I never expected such worst experience from a renowned brand like you. I trusted your service and you people cheated. Hoping for a positive response.
Worse offer
As per the daily packs i dialed *123*12# for my main balance enquiry offers shown 145=4GB 3g/4g 28 days.. i got 360MB benefit..then i called customer care for my problem then they said i dont have any offer for my airtel number. this is not the valid option for checking balances... how it is even possible.
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