121@in.airtel.com: Airtel Customer Care Email

I want change to Fast799 Broadband plan. My fixed line Telephone No.04442829567.

My phone no. is 011-450527338 for fixed line broadband and 9871166339 mobile in my wife Punam Mathur's name:

1. I am proceeding abroad for a month from 22nd August to 23rd September, and wanted to pay an advance amount to cover future bills. I cannot find an option to make this payment online through netbanking. Please let me know immediately.
2. In all the customer care phone nos there is no option to speak to anyone and get a query like this to be clarified. Why? Am I missing some option?
3. Since I am part of a special scheme for broadband billing is there a minimum amount I am required to pay?

Chandrahas and Punam Mathur

Reference is made to CEF No TBLR 6996058.

In reference to the above amount of Rs 1000 has been paid to your Airtel Franchise Mr.Manju (mob no 9880082021) on 25th of July for new broadband connection at the below mentioned address :
Flat no 201
Sree Balaji residency
4'B' cross, Abbaiah reddy layout, Kaggadasapura, Bangalore 97.

We have been trying to contact Mr Manju for more than two weeks for broadband connection. But the person is n't even p icking the call nor connection has been given. In this regard I had visited the airtel showroom where I had been advised to raise a complaint in order to get the broadband connection. If you're unable to provide a new connection(fixed broadband ) I request you to provide me an alternate 4g dongle or to make the refund.

Thomas Raymond
8105914111

Hi

I am user of fixed line 08041137816 and broadband , I took landline connection of plan 99 Rs unlimited monthly , but when my bill is generated I see my land line has been billed with call and vas charges 488.25 + 70 Rs Service tax .I called Customer care on dated 17.08.2015,08. 7.00 pm They told me that the mistake was their own side since they have not updated the plan. I am requesting you to inquire about phone call details and deduct unnecessary amount from the bill , so that I can pay the bill once you reverse this call and vas charges in my bill .
Thanks
Harsha

Sir,

I am Sudhakar, from visakhapatnam. My mobile no is 9949750716. I am in 199 cug postpaid plan. This month my bill has gone upto 1236/- when i saw the bill i am surprised while my regular bill would not cross Rs 300/-

I am charged for extra data usage without any kind of intimation, so i am not going to pay the bill unless my bill is reduced, i am using airtel network from 8years.

Hoping for a better customer service

thanking you,
N. Sudhakar
9949750716

your executive gave me a new 4G sim today . he activate the sim and go away from there ..... sim not working properly .. i cannot connect my call to other person . even i could not call to customer care. plz help me.

I am a subscriber of Airtel post paid services( Mobile No.9989849080 ) for the 2 months. I Would like to change to my number post paid to prepaid.When contact the customer care centre, they have informed that, to change into prepaid plan, To have to continue in post paid plan for minimum 6 months. I further report,that necessary action may be at the email to change my plan from post paid to prepaid other wise i want to port.

My no. 7503550768.
27-7-15 on this date I have call from ur customer care for new postpaid connection no. Is 011203876307 he is giving me plan in rs.399. 600 min. And 1gb 3g netpack. now I call the customer care she is inform me u have 400 mint. And my 3g network is very slow. i have whatsapp my document on this no. 8882680425 his name sandeep now doesn't reply me nor attend the call. my complaint no is 64132099

my number is 8401039281

today my data pack is going to renew but its not happen instead of that my balance is dedicated by more than 100 rs and when call to your customer care executive then don't give me satisfied answer and even not listening my problem. it was my worst experience ever from your company.

kindly respond me with solution. Below i mention the name the person to whom i had talk. ankita sindha a customer care executive cut my call while m talk and a supervisor name gaytri also not give any satisfied answer as well as solution.

i suffer a to much by this kindly take such better steps as son as possible. you can call me or mail me for further inquiry.

with regards
ankur shah

I am divya and i am using your service since last 2 months my bill for last months Rs.2883.62 which i paid it online and i got transaction reference number as 695967. but i got a mail saying my bill is due for 25th of this month and now i had called ur customer care from there in i got a reference number for the complaint as 58872700. so kindly do the needful.

i have lost my phone along with the above mentioned airtel simcard. kindly block the simcard to avoid its undesirable use.

I have paid my June month bill amounting Rs.1129.16 through Internet banking and also submitted payment certificate from my bank for my land line Phone No.0172-4633679. further I approached your Chandigarh, sector-32 Office and submitted copy of my bank payment & requested them to settled the matter but it is my said experience that such small issue is not settled.

my prepaid mobile no is 8971037278 sir i got message regarding 257 combo recharge on which there was offer of 100 rupees talk time and 1 GB 3G data was to be credited but for kind information only 50 rupees talk time and 500 MB 3G data has been credited remaining talk-time & data has not been credited.

I feel sorry to say that the airtel employee behaved in very bad manner. HER name is POOJA. BILL WAS PENDING AGAINST MY NUMBER. she called the my 5 relatives whom i had called from my number and she spoke very rudely to them. she told them that ur relative (me) is not paying bill. so i pooja will cut ur number also and will call his (my) other relatives. I AM HAVING more than 5 numbers of airtel in my family. it is very wrong on her part. HOW CAN SHE DO THIS ? SHE HAS NO RIGHT TO DO THIS ... I

I am using a number (9718885838) recently I port this SIM idea(prepaid) to Siegel(postpaid) I was not satisfied with my plan,so on 6th July 2015 I called on customer care number, Mr Dalit (emp I'd - 1798862586) was the person who responding me, he told me about 999/-plan, I agree with this plan but I have only local call uses but by mistake he activate my std min.NOT local min.that way my bill amt is 2000/-approx, I will never pay for his mistake. I have also our conversation recording. Please do correction in my bill I will never pay extra charge.
Thanks
Yogesh Singh
9718885838

i was using airtel broadband service.....after shifting my room i requested for broadband shifting but no response so been without internet for 4 months waiting for airtel...even though i paid my bill for four month...and i requested for disconnection but then also my account was active...and again have been charge with new charges. what kind of service is this? no proper response. If u cant give feedback then stop airtel and stop troubling customers again and again...as if we dont have any other work. mobile airtel no.9840580281..broadband num cant even remember, another num 9176824194

I have been using airtel postpaid plan from past 1 year but in my july usage bill 800 rupees have been added to my bill I have a plan of 999 in which I have been allotted 5600mb 3g data...The amount of 800 you people have added to my bill is of usage of more data than allotted to me but I have used only 5500mb 3g data.so solve my bill payment issue as soon as possible..And I would like to remind you people that this my second complaint to you and I complaint several of times on 121 but no one has responded till yet. Complaint regarding mobile no 9643504143

I, K.Ramprasad Bhat holding the above said number would like to give a complaint regarding 3G Data usage. For the past two days I am unable to connect with 3G and I am receiving the message saying that your Data quota for 9840742222 is exhausted. Because of this I am unable to get 3G network. In this regard I request you to take necessary step and to let me use the 3G with immediate effect. This is for your kind information and expecting your speedy action in this regard.

Thanking you,
With warm regards.
K.Ramprasad Bhat

my name is Manmohan Kaur regarding and my mobile no 9463744841. A plan was activated by your people without our knowledge. When we came to know about it we made sure our plan gets cancelled within a day or two. So now its money has been added with our bill which needs to be reduced immediately so that i will be able to pay the bill.

After 1week ago 3G network not available in our place so please check in network in our area.

dear Sir,i am using airtel broadband service from last month and my land line number is 0731 4256400.but want to change this number and want to take 0731 4700777,0731 4700400 or 0731 4700888. one of these as a my land line number so i request you please provide it as soon as possible.

my no.9561100984 which was wrongly charged by you & also disconnected from your side please correct it so I can use my same number.

Dear sir,

I have already paid my airtel Landline No 0731-4004034 bill , through online payment of Rs. 1538 dated 08.08.2015 vide transaction of bank No. 000814065992 , as well as receipt No. 011404110215663 , but Airtel has generated the bill of out standing amount= current bill as the OS bill was paid by me also wide the aforesaid references , airtel office 121 not responding answer to me. Pl. updates the outstanding and generate the fresh bills without late charges.

Regd.
Umesh Bhilware
9826385897

Hello,

I bought Airtel 4G airtel connection and notice very bad connection . Am not even getting speed upto 2 Mpbs and the customer care service is so pathetic to address my issue .

Its completely waste of spending money and also waste speaking to customer care people. I have raised complaint with 64609882 and expecting the least help they could provide and if not to reimburse the money .

Regards,
Suguna

I am airtel users my mob number is 9812321111 haryana circle I recharged my number rs 246 at 4 PM for Internet I didn't get Internet mb or talking rs in my account please help me.

hi, i am using airtel 4G sim in ur wifi device number is 7709163335 postpaid and the net plan was 450. In that i got 2gb 4g speed then after it stop working and now i got the bill is 1140rs for one month and they r saying that i have used 4G after 2gb but in that plan there is no 4G aft 2Gb how it can be? so plz help me out.

Sir,I am pruthviraj, from pandharpur My mobile no is 9130772706. I am in 299 cug postpaid plan. This month my bill has gone upto 3300/- when i saw the bill i am surprised while my regular bill would not cross Rs 420/-I am charged for extra data usage without any kind of intimation, so i am not going topay the bill unless my bill is reduced, i am using airtel network from 7 years.Hoping for a better customer service
thanking you,
pruthviraj shewale

There is no network on my phone more than three months now. I called customer care several time they always asked me to call back anytime that I called them till now I couldn't receiving call talkless call. plz I want you to help me check it but at time he used to show mtn or emergency call on airtel line my no is 08028088444.

I am using Airtel broad band internet service . user id is 01147051629. From last two 3 months continuously we are facing the problem regarding the internet data. As on every 04th of the month My new monthly plan starts but after a day or 2 days it become over (finish) and it shows no data available. I dont know how it can be possible infact according to security purpose we switch the password too. I am requesting you to please do inquiry regarding this problem and solve it asap.

Thanks in advace

Regards
Bina Bansal

I received a message on 8th September that maximum data limit is utilized and net speed will be revised. then the net is not functioning. My postpaid no is 9752448561.