listen@tatadocomo.com: Tata Docomo Customer Care Email
Email
listen@tatadocomo.com
Company
Department
Customer Care
Region
All India
If the above contact didn't helped you, here are alternatives to reach Tata Docomo customer support.
Contact Number
1800-266-121 - Contact details
Support Link
Official website - Contact details
Facebook page - Contact details
Live chat - Contact details
Comments
Start my walky connection
We (Taubys home bakery) had purchased 10 tata walky phone (Numbers-6900301 to 310). out of 10 only five no has been started (6900301 ,6900302,6900303,6900306,6900308) and rest 5 no yet not started (6900304,6900305,6900307,6900309,6900308). We had called to customer care also they replied on (2 june)... somebody will come from tata for verification. Since nobody has come and not any call from tata guys please start my tata no as soon as possible (its on urgent basis).
Regards,
Taubys Home Bakery
kamlesh shiwane
0712-6900301 / 0712-6900302 / 9096726242
Update my payment
I have my bill payment paid by credit card RS 422 on 29.5.2016 at 11:05 pm.but my bill payment not don by you please update my payment soon.
Not get 3g service
I have buy tata docomo sim card 2 years ago and regularly use 3g data pack.there is good give internet service but last 2 months 3g service not good working at night. So I call customer care kailash dalvi to receive my complain but he say I am not receive your complain.
Incoming calls are stopped
My all incoming calls are stopped due to which i am facing a lot of problem i have even called at customer care but even though nothing happened. Please solve my problem as soon as possible it is creating a lot of inconvenience.
Complaint against the company
On 26-May-2016 (26-May-2016) Rs. 499.00 has been TRANSFERED to INB Tata Docomo TATADOCOMO_RECHARGE. the reference No. of the same is IG0CBCCDF5. through mobile msg it was provided to me. but till date neither any recharge has been completed to my number that is 8871662687 nor Rs. 499 has been refunded back to my account
Balance got exhausted in 1 day
I got a recharge on my postpaid number on the 10th June, 2016 which is an unlimited recharge and on 11th June 2016 the very next day I received a message again that the amount has been exhausted and the net had slowed down. I again had to get it recharged today. Please look into it immediately.
I want pay my outstanding bill
I want to my outstanding bill my old number 8866477352. Bill 6050 rs. Buy I have request to you give me some days for to pay my outstanding bill if you give me some days so I will promise you I pay my bill before 3 July . plz sir.
All day long busy customer service
Help please, I will be try to connect you but all day long busy your customer service and loss my time all day.
Real or fraud call from Docomo sim sales rep
Good evening SIR, I have to inform you, that I got call from your Docomo sim sales rep. whom mobile no is 8015093237, she told to me that my mobile no was selected prize worth Rs 5000/- and more benefits if I was purchased new TATA DOCOMO SIM. The new sim rate is Rs 350. My mobile no is 9443751182. She also call one more time and send ration card copy to through whatsapp. Request you Sir that information is true or false? Please send me reply to my email id which this kind of information is fraud or not
Thanking you sir,
M.Marimuthu
Very bad network proper 2g also not coming.
Poor network, due to low coverage I missed my calls also unable to access 3G internet. I am facing this issue from last 1years. 1year ago the network strength was good nd 3g network also coming but now not. I called to customer care no 198 but they are also accepting these issues are happening from their end. Please resolve this as soon as possible. If you didn't resolve this problem then me and my friends gonna port to other network providers.
Wrong billing by Tata Docomo
I have a billing issue my plan is cruze 100 plan after excess use my bill is 400 to 450. But from 2 month there is no use and still my bill is going to increase from 200 to 415 and my current bill is 415 in 225 is content download charge. My phone is a simple feature phone there is no internet service on phone but still i pay for download charge. i want to port my number in other company if u not resolve my problem. kindly help me.
Deactivation of my net connection No.0918404476
My net connection no. is 918404476. I wanted to deactivate net connection. So I called the toll free number 11800266121. After two days I received a phone call from tatadocomo calling for reasons for deactivation and canvassed for change of tarrif plan for which I said big NO. Not required. But to my surprise I received a message from tatadocomo "Hi we are not porcessing the cancellation equest for your photon No.9245466185 as per your discussion with our photon care expert". This is really embarrassing. why they are doing like this? My net connection may be deactivated immediately.
Incoming call not working properly
Incoming call not working properly, incoming rings but voice & mobile no.not display on screen.
Recharged but didn't get my main balance
Recharge of Tata DOCOMO Mobile 7205478490 for Rs.65 was successful. Operator reference no. is 100006449700787 by Paytm but didn't get my main balance so that give me net balance 350 mb. If don't get my money back . I'll register a case against you.
Not able to get incoming calls
I am not able to get incoming calls by any number n I have tried to do all things whatever told by customer care executive.......but still I can't get incoming calls. solve this bullshit problem of ur network.
Balance not credit account
I am recharge for 299, offer 299 recharge 1GB 3g and 299 full TT but not Credit 299 . balance credit only 130 . customer care information not OK for 3 time.
Sim lost.. stop service
My sim was last on 30 june so please stop service on that sim right now ..mobile num is 8960826073 and sim was issue on i.d supriya singh. ..if any happen from that number there is no reasponsibilty of my self....thank you
Regarding slow internet
I m using Tata Docomo Max Wi Fi Data card. I have recharged 4 G plan but it is too slow. So, help me 2 get out of this.
Covrage Problem
My docomo no incoming call not working properly. only get unwanted noise for this I tried to talk customer care but not respond them wata hell ur service very poor network waste of time.
MNP Frauds
Dear Sir/Madam,
I'm Siddhesh Sawant, Using Tata Docomo prepaid service on Number 8983478386.
Before earlier days, I had applied for MNP of Tata Docomo to Airtel, but your MNP retention department called me to continue the services with less Call rate facility scheme of Rs 25 Paise per Minute for 180 Days. and Officially I got a message for the same. But Since three days I'm getting an intimating message on my phone, that 25p/minute plan will expire on 8th of July 2016 which is today.
So I need proper resolution for this by today itself. Either I will forward this mail to Consumer Court help desk Under Fraudulent Case and False Commitments from Tata Docomo Telecom Service.
Regard,
Siddhesh Krishna Sawant
8983478386
9527144963
Port in of docomo sim
Hi, I decided to come from airtel to Docomo because it have best network I sent a porting message from airtel and I got the porting I'd and I submitted documents to Docomo on June 29th till today the sim was not activated and there was no response from docomo y number is 9901656988. sir please port on me and give Best network
Number temporary disconnected
My tata docomo no. 9779446200 is temporary disconnected. i was going my nearby docomo store but the staff is no gud, the are rude to me. so you plz help me.. my no is my personal, My contact no. 9501586200.
Cheating by docomo
I have seen the offer in my mobile,thereafter i have activated the offer. after activation the offer is fully changed.
Wrong offer recharge
I received a message that you got the offer of rs93 1gb data 30 days, but i have got 700 mb and only for 7days. So what can i do data docomo is cheater.
Validity is not credited!
My mob no.7598256143. I recharged for rs 9 on 9th july 2016. The balance validity of 86 days was not credited .
Not getting offer benefit
My number7204901157. i got a msg like RC108 to get 1gb internet for 30days but the actual vaildity only for 7 days. In that msg it mentioned the extra benefit will get with in 48hr. so that only am go with that offer but am only got 7days valid only till now am not getting the extra days. i got that msg on 15th july i did that offer on 16th july its not only first time. So am not satisfied with ur offers y u guys were cheating.
Not received gprs data
39 recharge offer pack 550mb but 200 Mb recived 72 Hours extra mb credited message but not received 350mb.
My new Tata docomo number
My new Tata docomo number is 7696876403 but internet service not start yet and shows network name as VIDEOCON HCFL and ROAMING.
Not get double talk time and rate cutter
I have recharged 55 rupees on 23-07-2016. It is double talk time and it has 90 days 25paise rate cutter. Till I didn't get benefits. So plz rectify my problems.
Poor service
I have complaint about your service so many times but it is not solved yet. If i am paying your service cost
then i should be get your service for that i have paid amount.I am facing network problem from that i am not abel to use your 3g service.If i will get service then i will pay your bill other wise i have to discontinue
from your network.