listen@tatadocomo.com: Tata Docomo Customer Care Email

Email
listen@tatadocomo.com
Company
Department
Customer Care
Region
All India

If the above contact didn't helped you, here are alternatives to reach Tata Docomo customer support.

Contact Number

1800-266-121 - Contact details

Support Link

Official website - Contact details
 - Contact details
Live chat - Contact details

Comments

Today 27-07-2016 afternoon i have received one message from tata docomo about talktime recharge and i have done it then the recharge was activate is net.

I recharged 127rs in online airtel money app its showing recharge successful and cut my money of 127rs bt in my mobile its doesn't came. plz contact me as soon as possible.

Plz provide proper network in my area and provide much better service of net...lots of problem in network.

Gajanan Biradar

Mon, 08/08/2016 - 13:39

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Tata Docomo gives very bad service. They didnt mention any where black out day. on 7 th August i got msge that sms are chargable but when I called then there is more deduction on call rate.

Dont use Tata Docomo very bad service. My 82 rs deducted on 7th august. I didnt checked charges on call rate because I recharged tata to tata free call.

Docomo has the fake special .... And don't have a costumer services. I recharge but didn't get balance. I want to port from DOCOMO to Other telecom operator.

Please find the attached file. Here i attach a photo which taken from your site i recharge according your site plan of top up Rs 101. But after recharge 101 i don't get full talk time. Second unknown scheme has been activated on my no. I make call customer care then he tells me after 101 recharge your call rate becomes 36 paisa per minute. But before recharge i already have 30 paisa call rate. Your customer support suggest me make a mail to Listen @Tatadocomo.Com for your complained. So plz deactivate my new activated scheme and provide me full talktime of Rs101.

Recently talk with customer care executive about my bal deduction. He ensure me that my bal have been refund and to check my bal but no bal have refund its still the same. Please ensure first the commit.

Praveen kumar

Thu, 08/11/2016 - 10:43

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My tata docomo num 9528615114 debit amount RS 45:00 Not return tata docomo care. please refund my debit amount RS 45:00.

Heena Syed

Sun, 08/14/2016 - 15:30

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This is to explain my discomfort regarding reduction in my balance. And also its not the matter of one time. Fed up with such a disaster! Just getting a recharge done and then without use it becomes zero! Kindly fix the problem as soon as possible or else ill get my sim converted to some other company.

My num is 8123060695 from aug 14 my sim incoming calls r not coming. i recharge my num on 15 aug i didnt get the currency. i call 2 cc they told me u got currency and do dis procedure #35*1234# after that it shows call barring problem or imi wrong code. after dis procedure if i call to my num THIS NUM IS NOT EXISTS comes. if dis problem is not solved i m going to change to another network.

I recharged past three days rc110 and talk time within hours fully deducted with out calling to anyone... and customer care executives give the reason that it still dint get updated.

My cell no is 8982620982 we have recharge online 25 rupees but recharge failed nd then payment debit in account idbi bank. And recharge failed please return my payment 25 rupees as soon as. Please give me refund and proper solution. Awaited your call Regard Ritesh pawar cont-8889208765.

Altaf Khan

Thu, 08/18/2016 - 00:31

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I recharged for Rs. 77 on 29th or 30th July 2016. I was to get Rs 43 TT & 250 MB data. During this period I never make any call, my Talk time became 0 balance. It should be reversed to me.

At the time of buying new docomo sim i was told about new user offer of Rs 97, 1GB 3G data by the company. But i have not got it, please give me this offer because i am a new customer.

This is Satish i am using this no 7357978534, I did not get my bill on my address. The make 1600 my bill is 1100 I just pay this amount. I already pay 500 amount relationship no is 991150188, Receipt no is 84882071 on 6th Aug. Kindly unbar my number as soon as possible. I will pay due amount. kindly contact me 9991355335. Regards satish.

I received message special offer pack it will recharge on 23 will get 46 tt and Rs 30 validity. But only 23 and 3 days validity. What about balance.

Umesh Reddy

Thu, 08/25/2016 - 15:04

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The worst network I have never seen in my life. Organisation people doesn't have any common sense and even they don't listen there heads properly. Better to don't chose this network it's my suggestion.

Alok Narayan

Fri, 08/26/2016 - 12:53

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We pay 6 nos tata docomo bill in a single check. check no 075973, amount Rs, 5041 and pay date 19/08/16, but 9238010803 & 9238012317 nos till date not updated.

All the executives working in ur store at Regent Road, Tollygunge, Kolkata were so ill mannered with the customers. They have really misbehaved and not willing to give all the information required and saying server down on 3rd sep 16 at working hours. There is no manager present in the store plus the executive says he is the manager in absence of the actual manager. Info provided by the executive were not clear n not transparent. I would like the head office to see the cctv footage if they hv cameras installed n look into the matters n give me feedback regarding the ill behavior of executive asap in my mail id.

I recharged my docomo balance of rs110 and I got msg that recharge was successful n bonus balance will be credited within 48hrs. I paid to retailer n came back .. After 10mins I got msg that my balance is debited because wrong recharge done by retailer.. N my balance went nill, second day mng I went to retailer but he denied to pay back and docomo also not willing to refund my bal id:100006694293546. If recharge was not done Why I got msg that recharge was successful. I came back home n saw msg that my balance is nil again. Plz refund my balance.

Deepak sirvi

Fri, 09/09/2016 - 07:33

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158 Rs was deducted from my main balance. When i spoke to the customer care executive, he said i had used extra internet. But i still have 2.83mb left in my data pack. So why did this happen? i want refund as u cant charge from my main account until my data balance becomes 0.

Basavaraja

Fri, 09/09/2016 - 10:48

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Hello sir/madam, my number is8951911939. I called the customer care officer about the network problem that I had in my phone. They said I should make aAPN account, but I don' t have that option in my redmi cell. So please give suggestion about that, to make the account.

Thanking you,
Basavaraja.

Arindam Mitra

Fri, 09/09/2016 - 16:01

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Dear Sir,

Refer to the above I want to request you to kindly cancel my connection for Mob. No.:64525276 as I will be leaving town and has no use for the said connection. I request you to kindly do the needful after collecting all my dues pertaining to this connection. Hope you will take prompt action and oblige.

Thanking you, I remain
Sincerely yours
(Arindam Mitra)

I want to know all USSD codes for check about all recharges, Balance, validity, offers. Every time i call your customer support number but i am unable to talk with anyone. Please solve my problem. Tell me how can i contact in your customer care center.

Rakesh Malik

Mon, 09/12/2016 - 12:47

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I have use Tatta Walky vide No.65007009 along with two CUG M.Nos. vide No.9278888006 N 9278886662, one M.No. damage the SIM vide M.No.9278886662. ]Kindly request you to please issue the duplicate SIM in address which is given below;-

Rakesh malik
c/o smt.Anita malik
K-15 ( SHOP )
LAJPAT NAGAR - iv
NEW DELHI-110 024.
PH. NO.011-65007009

Thanks N Regards,

RAKESH MALIK

Muhammad Moinoddin

Wed, 09/14/2016 - 14:24

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Hi! As requested below are Internet offers for You, Dial*141#to know more 60MB 3GData,valid 1Day@Rs11, 120MB 3GData,valid 4Day@Rs39, 1GB 3GData,valid 5Day@Rs93
as per this massage I have recharge Rs39, 1GB for 4day validity but I have not got extra benifit so please provide me remaining data

U r customer care representatives are irresponsible and not attending the calls for any support or help.. I had tried more than 2 to 3 hrs for support.