listen@tatadocomo.com: Tata Docomo Customer Care Email
Email
listen@tatadocomo.com
Company
Department
Customer Care
Region
All India
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Contact Number
1800-266-121 - Contact details
Support Link
Official website - Contact details
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Comments
Phone is not working
Within 5days our hand set tata docomo mob. No 9235410000 is not working due to we hv lossing our sale day by day. Your are not give proper solution. If you are not give any proper solution within 24 hrs.. I will take legal action.
Cancel my numbers
I am surrender my 812205151, 8122834567 and 8122934567 four tata docomo nos used i am not use for this number. please disconnect all numbers immediately as quick as possible. thanking you.
Change postpaid to prepaid
Hi, My number 8122288886 From last 2 years I am using docomo postpaid service but I need to change my number from postpaid to prepaid. My city not having any docomo outlet. So I will stop my docomo service.
Sim lost
I have a docomo number that was lost and i want complain of sim but i have no other docomo number. so how can i complain.
Network problem
I have a 10 tata photon postpaid but total dongal have not work. I have a limited company and all time work online. But photon not work. Photon no. 9038020056, 9038020026, 9238012317, 9238044421.
OTP is not being generated at RMN
My old RMN (9410548130) was not receiving message and OTP number. hence i changed my RMN to9456547914, which is now registered with you but when i am trying to make payment through my debit card, the OTP is being generated at old RMN which i do not receive on my mobile. Hence Pl send OTP at my new RMN ie - 9456547914 in order to facilitate on line payment.
Data not transfer
BIG DATA SALE!! RC93=3GB 3G Data for 10days. Click now bit.ly/2rkHDb4 to recharge. Available Only on Tata Docomo Website/App. Limited Period Offer.
This message is not working my number 9056339169.
For recover balance data
I am going leave your company. It's bad company and cheater also because I had recharge on docmo my number 9041137050 with 93 in which benefit of 3 gb for 10 days but after recharge your company give me one gb only. balance of 2 gb not given by you. how I recover my data?
High call charge
Call charge per 1 minutes is very high, i want to reduce my call rate.
Not activated
My new sim card Number 8951793369 tata docomo pllz activate. Sir 8day ago bought the new sim no but no network till now.
Disconnect the TATA docomo phone Nos
I want to disconnect the said TATA DOCOMO Nos: 0674-6444011,0674-6555692 & 0674-6555693.
Messages not received to my number
Last 2 weeks OTP and bank amount available messages have been not received for me number. plz solve this problem.
Refund the security amount deposited after deducting the dues
On 10-June we had send mail to you and got reply saying action will be taken. but till now no results and only harassing calls are coming to pay bill. So kindly deduct the dues from our security deposits of phone - 9246338898 and 040-65189898 and pay the balance as early as possible.
regards- K Karunakar reddy
Desire to terminate my Photon connections
Please terminate/disconnect the following Photon nos. with immediate effect.
Tata Docomo no.09223738413
Tata Docomo no.09223736578
Please revert back acknowledging this communication.
Sim activate
My sim in deactivated. pls activate my sim i am bill full completely paying.
Migration from postpaid to prepaid
Hello, i want to migrate from postpaid plan to prepaid. but i couldn't find tata docomo service shops or outlet in the place where i am staying. so can u show me a solution regarding this?
About 1800 Rs deduct to my Tata Docomo mobile no
Dear Sir Hello, I am your Regular customer i have your 3 tata docomo nos 9034927255, 7404062844, 7404309597. i was very happy about service your network your data packs. But today i am very sad about your wrong deduction about rs 1800 in my no 9034927255. Sir if it was 10, 20, 50 Rs i might have not felt anything but 17-1800Rs is a large amount for a common person like me. So its my kindly requst please solve my problem and refund my amount.
How to deactivate call diverting
Can u please tell me how to deactivate call diverting on my number. my phone is not opening is it possible to deactivate call diverting?
My number is not working properly
Dear Sir, my number is 8976232608 TaTa Docomo, which is not working properly please help us.
Convert my postpaid cdma sim to prepiad gsm
Sir, my no is 9040001340. I want to convert it from CDMA postpaid to GSM prepiad. There is no store near here.. So kindly do it.
Cancelled my postpaid photon on April 2017 still getting bill
Dear sir/ madam
I have closed my Tata photon post paid on April 15 in the Tata photon office in g.n chetty road t.nagar branch. I had paid the bill amount for that month abd for the next month still they call me say to pay the bills for May and June. When I called the customer care for nearly 20 times and told I have closed connection. They told that it is been converted to prepaid and due to that I had to pay who will pay after closing.
My photon no 92444 80057
Sim replacement
This is very bad experience i have visited ever. the customer service executives are not co-opertaive and again n again they are saying just one line "we don't have the sim that's why i can't give" arey if u don't have the solution for the harassed customers then why we will pay u? first thing there are very limited stores are available in kolkata, at first i went at salkia that one was closed then howrah maidan thn sector 1 that one also closed since last 4months. finally i reached at kankur gachi from here they are saying ki yahan nhi hoga.. Wow.
Complain
Dear Sir,
This is to inform you that, I am using your TATA PHOTON Internet connection since last 8 years. previously I used the tata photon plus connection and from the year 2014, I had used Tata Photon Max Wifi connection vide no. 9230080735. That I am facing some connection problem since last two month. That after several calling to customer care, they failed to give positive response to me. Today I visit your Ultadanga office in Kolkata, West Bengal, but they also failed to solve my problem. That, in the above circumstances, I do not want to continue the long relationship with you.
Kindly discontinue the connection from today and oblige.
Thanks & Regards
Adv. Ghanashyam Agarwal
7, Raj Mohan Street
Kolkata 700073,
West Bengal.
Mob: 9874625446
Change present postpaid plan to 299/- plan
change my present plan to 299/- postpaid plan and cancel the services to NO. 9032005537 which was added to my present No. 9030005537.
Activate block no
My name is Sham Kumar my is Account No : 990588849 And Mobile no is 9256547370 i am using this no from last 10 years. Due to some issue i am not able to pay my outstanding due to this you do permanent disconnect my no. i am already pay my outstanding last month receipt no is 89702405. i many times go in your tata docomo store they not able to help me. so please my request to you give my no because its very valuable for me. i am operating this no from last 10 years, my humble request to you please do the need full. i am waiting for your positive response.
Deduction of balance and fruad & cheating
On 26 August 2017 in evening I done a self recharge of 28 rupees by cheking *123*mob. No.#my balance was then after deducting 28rs. From 59rs. Was 31rs. then I tried several times to make call to my family but yours system was down Idid not get an outgoing call to my family from TATA DOCOMO sim,I tired and stoped. And when i checked my balance it was only 1rs. I get shocked how it happened, i am angry also,i was not in believe that tata docomo can do this. I called to 198 and discuss the matter to the call center executive but my matter not solved. Call center executive said that i made a 2hours of call to a mob.no. this is a cheating and fruad by tata docomo. I want my money back or I will complain to telecom head of India.
Deduction of balance
On 26 Aug 2017 my balance was 31rs.left after aself recharge of 28rs. Which was done through by checking *123*mob. No.#and in the night when I checked my balance it was only 1rs. Left.how it could be when I not done a single outgoing call through my tatadocomo no. Your system was down in the night of 26Aug 2017 because I tried several times to make a outgoing call to my family. I am very upset and surprise with this experience with tata docomo. my mobile no. is 8961239615.
Wrong information
Dear sir /madam, your csr provide wrong information according number 7696533208. I call morning in time 8:05 am 04092017, Pls check him and i from t.k mobile shop jalandhar.
Permanently cancel my account
I will leave bhubaneswar, odissa. so kindly cancel my account no-989948881 and tata docomo no - 9238056003, postpay code-102040003. Kindly permanently cancel my tata docomo account. With regards Dr debendranath das.
Problem in getting OTP
I am in UAE. when i uninstalled my watsup and reinstalled in another phone, watsup has send OTP to my mobile no. but i didnt recevied the OTP still. i have recharged for Rs 13 & 55 but i couldn't able to check my balance. kindly help in solving my issue. My no : 9043758956.