listen@tatadocomo.com: Tata Docomo Customer Care Email

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Bill Payment Tata Docomo Photon Whiz 9235004625. Rs 1000
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Good afternoon ,
I have to notify that i am purchasing Rs 9 gprs pack every time and the shopkeeper give it to me in Rs 10. when I am asking for my one rupee back then he say to me that this is of 10 rs. if you want to take then purchase otherwise you will see other. And he start this scheme on every card. If the Std card of 27 or 29 then he take 30 rs.

so my request nd complaint which ever you want to take it. I'm saying that you increase some MB in Net pack and make it if 10 rs because every time i take this my 1 rupee is lapse so do in regular way. and my other complaint is about the deduction in MB in 9 rs card and 19 rs card I am regular customer of your company, what do you want i switch to another company. remain that much amount of data in 9 nd 19 rs gors pack.

I am using prepaid service of tata DoCoMo. from today morning I facing issue of out going calls not getting my mobile. my no: 8121531522 and I also new sim purchase. please please please activated sim.

I had recharge with 25 rs at 27/06/2015 time 9:30 a,m . the retailer told me he recharge my number but I have no balance at all. please give my recharge back to Rs 25 the transaction I'd is 100005190174940. please give me response please sir
Yous customer 9844414054

Every time i call there customer support number money is deducted but i am unable to talk with anyone. This is really frustrating the quality of service Tata docomo is giving its customers.

I am getting wrong bill for my data usage, can you give me the details fo usages not the amount. I need full details how you are charging for what.

thanks,
Namita

My sim got blocked as I was not using my sim from few days.. so plss help me how can I get back my network by same number please.

I have a problem of not using *123# as i had only 20day on purchase . So please ans my no. When i am calling no one talking to me.

My sim got blocked as i was not using sim from few months, so pls help me how can i get network by same no? Customer support staff was not able to assist in this regard as i was not able to contact them.

My no is 8950534014 and my 800mb data is deducted in 20 min and my balance is also deducted without any usage. I used only whatsapp please see the matter.

I was using tata cdma from 10 years, now I changed service to gsma tata DoCoMo. I am using this no at Palghar pin 401404, just 30 km from Mumbai circle, suddenly your co. introduced roaming charges, We regularly visit to Mumbai, it's a 70 rs roaming free charges for months, it's heavy charges, I request you have to free to all existing customers, bcz they are join your net due to one circle Maharashtra, now you say according to TRAI Your co. imposed this charges.

Plz explain them What about your existing customers who joined your co due to one circle, it's too costly 70 rs. For 30 km. Sirji, Your co representative say our area Palghar- pin 401404 area under poor net connectivity, due to that many times mobile saw unreachable, or call dropped, Then why your co charges same as city charges, why your company not given free miss call alert, why every time customers have to bear. Sir, Tata is reputed co., India going on Digital India, how your co. compiled foreign co.

I hope you will solved such problem most urgent otherwise customers will move to other network & day by day co...make loss...& service became poor... This is right time to introduce co.strongly...increase quality & charges. I am your old customer with local person of Palghar, If you need any help to improve net or else plz contact, We definitely ready to help such of TATA group of co on our level best.

I recharged to my number Rs.24 Unlimited pack for 30 days but now it is showing me only for 3 days please send me the correct validity days. And the main thing is everyone can able to mail her/his compliments so please pick the customer care call its my kindly request to you.

I am not satisfied with the service now because it has became every time issue.

Hello, This is sadasiv sahu. My mobile no is 8149614193.
Tell me why i'm paying my bill? while i'm didn't received/get my bill. I was using prepaid and upgrade this to post paid. I'm with u from sep 2014 to till now this is ur post paid service. From sep 2014 to till i get single month bill and rest month bill goes where??? Tell me how i know?? How much data, sms and calling i've been used. Plz do something. How i get my bill regularly.

From last 3 days my balance is getting deducted due to incorrect subscription, first rs 5 then rs 89 and now rs 50. mobile no 8237537511. this is ridiculous request you to refund my amount.

In *141* it was said that after recharging for Rs135, 2GB data will be provided. First 1.25 and remaining after some time but u have only given 800MB what nonsense is this!

Recharge of Tata DOCOMO Mobile 8962448462 for Rs.255 was successful. Operator reference no. is 100005609379492. by Paytm but didn't get my data pack & your customer care executive cut my call & now, your customer care number is saying 'busy'. What is wrong with you & what the hell is this? If don't get my money back or data pack, I'll register a case against you.

I want to submit my security money as bill payment. My security money may be deposited as a bill payment.

I have already submitted my port charges and given the bill details to your office in Vijay nagar tata docomo office near maruthi medicals. please update the out going calls.

Complaints
1. your sales representative give me the wrong information about post paid plan, when i have purchase the plan, the plan was different. so i have got the extra usage internet bill.
2. In my area no 3G connection shown.
3.last month i have called to customer care for 3G activation 1GB for my number, he told me in your number 1GB 3G 199/- activated. i have asked 2 times to customer care representative, after 1 month i have asked to representative he told me their was no pack activated in your number. really i am frustrating in your services. this month i have used 3G internet, so i am getting more bill. really i am frustrating in your service. i have switch to another network.

I've recharged ₹47 for 350mb of 3g data but i got only 300 mb. I didnt received the extra data benefit.

I have horrible experience of of tata docomo nasik office. I got postpay sim mb no 8237060983 on 7 nov 2015 but still it not activated. One way Tata docomo is harassing customer.

Hi, from yesterday onward no signal to my docomo sim (7795607501).it showing something sim error.please check and do needful immediately as I updated my docomo nbr for business purpose.

Its an humble request that after listening the good response of your product I have made plan to use your network but the initial experience is worst. As your executive told that it start with 2 days yet it is inactivated no is follows 7404179084. Kindly resolve the problem or I broke the SIM. 9728332352.

i request u take soon action on my 98 net plan. i have recharged on12th nov 2015 at11.05am. they did not add the extra 750 mb and extra validity days. i have got message at 9.37am please detect the extra mb. For your information transaction identity 100005661127575 soon as possible. mobile number 7418314109.

I have requested repeated to cancel the account. I have receiving bills monthly. I have stopped the payment. Now I see the legal notice. I have stopped using the internet from the day I have called the call center.

A wrong payment of Rs. 2501/- has been made from my SBI account on 30-10-2015 towards 199608162090, tata docomo. Kindly let me know the name and phone number of the account holder. Matter most urgent. My phone No. 8089050769.

Its been three months, I dont receive msg or cannot sent msg, I called the customer care several times they cannot help. Then I went to the office they told me to change the sim card because it was a cut sim. than I change the sim card but am holding the same no, and I paid Rs. 50 for the new sim card. But still the problem remain the same. suggest me if I can go to other network provider with holding the same number? 7411325000

My docomo no incoming call not working properly. only get unwanted noise for this I tried to talk customer care but not respond them wata hell ur service very poor network waste of time.

If recharging amount wrong why are recharge the in different plans you just realized it. How the customer satisfy when you are doing this type of irresponsibility work. Your message...

Hi! STV Recharge Successful .MRP Rs.445 , Validity:30 days,6GB 3G Data Tranc ID: 100005713439448. Thank You - Tata Docomo.

This value of recharge is not available in your website. Bad responsibility by your customer executive.