feedback@sbicard.com: SBI Credit Cards Customer Care email

i am roopesh, i am the member of credit card of sbi. please cancellation of CPP service, and refund my amount. i am not interested CPP Service.

I am not satisfied with the gift given by sbi against my shop and smile reward points....And I want to exchange it now.

I had placed an order for a laptop through paytm on EMI based. After transaction SBI shown the amount has been debited from my acct but paytm shown payment failed. I spoke to SBI card care they told the transaction has been done. Now the merchant asked for card statements in PDF. So I request you to sent the statements of 5th Nov 2015 on my email ID. I shell be ever grateful to you.

I want to warn all the ppl incl. The SBI account holders, to nevr use Sbi credit card, as the post purchase support services is totally opposite to what u might expect from a top bank like sbi. I wished to would have never used their services. Its pure mental agony and headache when they start charging u taxes, on ur purchase, that u have never heard of!!!!

I could send sms FP to 56767 2 days back then I got sms in return " we shall contact you shortly - SBI CARD" but I could not get any response from Customer Care so today is last day for Flexipay & pay in EMIs offer there No fast response shortly mean 1 week ? please do needful, thank you. contact 8686503666.

i am manoj patel and live at khokhara ahmedabad 380008. Last two time i visit my nearest sbi branch khokhara but service is very bad. i want change my no. I am go two time in sbi but my request is not completed. When i am go at time, always server down and i am back.

Regard.
Manoj patel
7801993752

It is to bring your kind notice that I was recharged Rs.55/- through freecharge site which is recently tied-up wigh Snapdeal, with my SBI Card. During recharge, I entered my card details. After entry, my card details have automatically saved with freecharge site without showing a command do you want to save your details?... which is not appropriate to the SBI Card Customers. Further, it is also bring to your kind notice that I wants to purchase an item from snapdeal on 19 Nov 2015. When I went to payment mode through SBI Card, my card details except CVV No and expire date were also shown in the Snapdeal site which may lead to hack my card details by any hacker. Hence, it is requested that either other site like online purchasing, online Recharge etc....may direct to obtain your permission to utilize SBI cards without saving card details in their sites or software has to be developed at your level to prevent illegal activities by the hackers, online purchase, recharge sites.

In this regard a reply may please be given to me.

Yours customer,
Vasudeva RAO Annepu

I am using SBI card since last one year and my card is not working since last one month due to some unknown reasons. I tried to contact customer care by telephone but your customer care number is not working properly. please look into the matter and solve my problem.

My credit card was blocked. The same was communicated with the customer care. The reason given for blocking the card was that there had been no transaction for a long time. The same was not understood, However it was assured the same would be activated within seven working days. Reference no. 1-3836827578 dated 20 Nov 2015. Request if the same could be activated.

I have already submitted my duly filled KYC and address proof PAN card copy all are are self attested and one pp size Photo one set was dropped in drop box in delhi, two times sent via mail to kyc renewal.But i am not getting my statements to my new address since three months. I do not know what is happening.

we request you to arrange to issue an additional card to my wife Mrs.Lalita Rajaraman. I have been your customer for over 50 years and been co signatory on behalf of my previous company all over India till my retirement. Please let us know your favourable decision.

i am anand kumar the card holder. i registered the sbi card in meerut, uttar pradesh but now i am staying in bangalore and i am asking for the card from last 6 months and even i sent a message 3 days back and still now i didn't get the reply of that message. what the hell is sbi doing i want my card back.

i have approach for no due certificate in your office at Chennai . my cell no 9444896090, ref: 1-3910025913, request no 1-4089583507. kindly issue the certificate to my mailid. thanking you sir for your kind co operation for settling the issue.

I am unable to contact SBI Cards Officer to convey this and get the work done even after trying for 3 times over phone. Poor service. I also want to surrender the credit card as I am not going to use it in future. Please help. My mobile number: 07299972732.

I had purchased Mobile on flipkart on EMI basis, and amount paid Rs. 11699/-through sbi credit card but due to defective piece of mobile I had returned the mobile to flipkart and same amount credited to my account. (as per shown in amount in sbi card statement) But till date inspite the amount refunded by flipkart an amount Rs.11699/-, The EMI of Rs. 1051 is cutting since I purchased the mobile. I requested you to see the matter and stopped the EMI immediately and refunded the whole amount which excess cutting through EMI.

I want to change the mobile no which is register now for verification code, what is the procedure please.

Dear sir, i have payed which i have purchase, i will nt pay let fine charge & other charges. further i will never used credit card until clarify this dispute ... i had drop the cheque in timely bt how u got the cheque in every time let.as u know i m old card holder my card number is ***********7332.

i am the credit card holder of sbi credit card and my name was magan mishra at residence of 10-04-1995, a-543 gali no-11 rahul vihar 1st ghaziabad-201009. when i using online credit card banking is required card no and date of birth but is showing invalid users.Hi i am requesting that please update my correct date of birth pls do the needful to me. My card no was: 4726 4267 5514 ****.

I am having complain regarding my online transactions of 18000/- on 30 nov 2015. when I call back for transferring 18000/-rs back into my account then your EXECUTIVE told me that your total amount(18000/-) will be transferred up to 15 Dec. 2015 and she gave me AKNOWLEDGEMENT REQUEST NO.1-4003833358. Still I don't get my payment and on 15 Dec and when I call back related to this, your other executive told me that your request should not be proceed because you didn't provide any written application. In such a case what should I do??...and please guide the staff to provide CORRECT and USEFUL information only.

I request my sbi credit card blocked on online purchased time and I have don't use my credit card please solve my problem and unblocked my credit card. Chamkaur Singh, 8969184927

i am the credit card holder of sbi credit card and my name is karthik anand at residence in bengaluru
address no1393 block 33 bda flats austin town 2nd stage bengaluru 560047 and my new address no 9 1 st floor 3main 3cross ayyappa temple block viveknagar post bengaluru 560047. i am requesting that please cancel my sbi credit card & my card no 4377 4862 0511 8*** the amount is access amout 2229.64 & please send closing letter to new address pls do needful to me thanking you sir/madam regard from karthik anand bengluru mobile number 9845737286.

I hold Debit card no. 622018001670*******. It has only starting date. AUG 2009. It does not have an expiry date. It does not fit into several payment formats. I want to get it blocked and change for one with expiry date.Kindly send me block reference so that I can apply for a new one. (mob no. 9470943169, Date of birth -01-07-1943)

Awaiting yr reply,
Bhartendu Rai

Why are you not responding to my problem. It is a serious matter of fraud. Again a fraud has happened on the same card number even though it has been blocked. Plz there is withdrawing big amount from my card. Plz see to it as a very serious matter as I think something is wrong within your branch or employee. Plz confirm your billing department. Plz understand my problem seriously. Visit my residence soon related to inquiry. Why are you not sending statement and for e-statement I have registered my e mail id long days before but still there is no problem.

I am using credit card from last 2 yes but my credit limit not increased if not increase then I will close it.

my PAN no is ADMPV8154F. I HAD APPLIED FOR A CREDIT CARD AND WAS INTIMATED THAT IT HAS BEEN DISPATCHED. since i have not received it may i request you to trace the same and send it at the earliest.

I was issued SBI Visa Credit card No.4377486564279121. My name was wrongly printed as SURA SUNANAR BABU instead of SURA SUNDAR BABU. I made a request to toll free number to change the name but it was not done so far. Please change the name correctly and reissue credit card at the earliest.

Kindly help me to get the user id n password as I have inserted the correct details but still showing incorrect details.

I am the credit card holder I paid Rs .15000/- on 13/5/2015 and bank statement also highlight in clear by 16/5/2015 . But SBI say to me our cheque are bounce. But my bank is given me certificate the amount is debited in my a/co. And I submitted all document to SBI service staff. Every time are calling ask me your amount are pending. Pls solve the problem.

I am a service man of BSF. My credit card was prepared as limit for 20 thousand for credit and 4000/- for cash which needs to be enhanced as per entitlement.

I have dropped the cheque worth rs. 7360 /- in SBI Bank Howrah Maidan Branch ( G.T Road Branch ) at 24/12/16. But the cheque have not been cleared. I have sufficient balance in my account also. As per SBI Card customer care executive they did not received the cheque. This same problem have been occurred in November month also. I have also visited to the SBI Bank credit card department head office in park street Kolkata, as per regional officer ' I have to stop the payment for the missing cheque & reissue a new cheque in December month against 2 months ( November + December ) payment '.

Please solve the matter urgent. I can't make my payment via cheque.

-: my information :-
Gobinda Lal Mondal
40/1 'j ' road belgachia ,
Howrah - 711105
p.O- Dasnagar ,
p.S - Liluah
West Bengal
card no :- 4317 **** **** 2127
mobile no. :- 9831022062 / 9231394884 /8282900952