feedback@sbicard.com: SBI Credit Cards Customer Care email

I have not made the transaction of rs. 26,742.92 made on SBI card XX4339 at fly dubai ecom (INR) on 21 sep 2016. kindly revert the amount as soon as possible.

Platinum card complain
I have already complain still my card in not yet terminated and new issue has started i am receiving many calls from your service desk regarding same issue still not solving the problem, kindly terminated the card and intimate me also kindly do the same without confirmation call as i am very tired explaining the same issue more then ten times, my previous complain is blew for reference.

I am sorry to inform you that i have received your Platinum card no: 4377 4866 0921 **** without my demand for the same. I have not yet used/activated the same still i have been receiving bills Rs: 4442/- which is not appropriate. Also i am not interested to pay the same for such card. thus if you wish to terminate the card you can do so.

Kindly also credit the amount for your bill which i will not pay as i dont require such card and i have not used for which i need to pay. This card is a liability which your company has posed on me without my need for the same. I have tried your customer support many times for this issue but did not get any response. Kindly solve this issue.

Thanking You

reply

please refer to my complaints pending with you for week. Your representative did call me but disconnected when i said please record my call. i am not receiving any statement and receiving payment messages when i have a credit balance.

It is requested that kindly change my previous mobile no i.e 7579103382 and current mobile no. 9474879935 for creating of my new user id and password for Credit card activation please.

I made sbi card & pay rs.5725.00 for one yr. charge n i purchage onlyrs.550.00 petrol on this card but iam geting a bill of rs.3010.00 outstanding bill how it come so pl. let me know i am paying only rs.550.00 of petrol which iuse why should i pay more. if u send me false bill i will not pay. so clear it when i made my card the agent told me only above fee nothing else it is not possible to pay extramoney sorry sir you can cancelled my card iwill only pay which i use. thanks. raghbir singh dewgun.

I want to make the settelment of my sbi credit card kindly call me on my no that is 9582352426. I also look into the emi option to settle the payment.

Hi, I can't connect your customer care because my ddmmyy has wrong , please contact me. My mobile no . 8857917668

When I had visited to SBI Maziwada, Thane (west) branch, the credit card executive was available there for informing details of credit card and fill up form of Credit card.

I was given to understand that I am eligible for SBI Platinum credit card with all benefits, So I applied same.

Later while telephone verification, the SBI caller said I have not eligible for Platinum and having eligible SBI simple click or SBI super save credit card. During call I had informed them that your representative had assured me...for my eligibility and now your denying the same...they just said the representative is a new and does not have much knowledge of card.

Now what should i do?... I am looking for Platinum card only.... further it will affect my CIBIL score. Please improve your services............

Dear Consumer,

Request you all not to use SBI credit card, its a very bad card I say. They are charging for everything. To days I asked for redemption of my rewards points and they said they will be charging for redemption as well bull shit. I am also using citibank credit card and I tell you they are far better and mature in card business. They do not charge you for your monthly spending and SBI is charging GST, cess, education and swach bharat every hell they can put in for.

Please understand, I request you do not use SBI card.

Binesh

Today (30th Sep 2016) morning I got a call from 8967432184. The person at the other end authoritatively informed that my credit card has been blocked or deactivated for want of KYC documents. He wanted my Adhaar Card Number and also the 16 digits of my debit card. To my query he replied that his name is Santhosh Subramaniam. Again for my query he replied that he is the Senior Manager of SBI Mount Road Branch. I asked him why he is calling from mobile instead of the office land line phone. As a retired Chief Manager of SBT I am aware that there is no such post " Senior Manager" I could easily identify that it is a fraudulent call trying to cheat my card. The culprit will also try many more persons. I confirm having brought to the notice of the call centre. KINDLY BOOK A COMPLAINT WITH THE CYBER CRIME STATION and avoid frauds.

Thanks
C.Durairaju

I have sbi creditcard. card no 4317 5750 5466 4983
my new address-
No- 699, 2nd C Cross, 8th Main
Basaveshwaranagar, Bangalore-560079, karnataka
it is requested that to be changed as above and all further correspondence be done on new address
thanking you
ypsingh
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I have received new credit card no 4317 5750 5466 4983. Not received the PIN. I have submitted my request for change of address. kindly arrange to send my PIN to my current address as under :
No. 699, 2nd C Cross, 8th Main,
Basaveshwaranagar, Bangalore-560079

I am sukhwinder singh rajput member of SBI card.Res:112/62,mulund colony,malabar hill road,mulund(w),mumbai-82.Mobile no-9702449799...Hello i have a complaint that i have not done any transaction from my credit card in the month of july but still the bill was generated online of Rs 7849/- and if you want you can check my past records.because of this i m facing problem and i don't want to be a defaulter for this card so i request you to refund my whole amount.please do the needful to me. Thankyou.

My card numb -4377 4869 4475 ****
Interest on transaction of rs 45000/- on 13 th July 2016. Can you please tell me the interest+tax on this particular transaction upto date. Thanks

I am one of the state bank sbi gold credit card holder and I serve in Indian Army, I buy mobile from shop by sbi gold credit card at 07/08/2016 . Sir I got the SBI gold card on the reference of DSP account . I deposit the money Rs-9700/-at 15/09/2016at sbi kalangpoong branch darjeeling but by fault your branch also deduct Rs-9185.43/- from my salary account . I also coll SBI customer care for it and they told me we refund the money but after 5 days they cannot refund the money. So sir pleas refund my money in this account no-20056139223. My SBI gold credit card account no is-4006676530640617. Your faithfully Pandow Kumar Rai

My card no. 4377486599231915 I requested for hard capy monthly statements to my residence which was not done by you. and even soft copies were also not mailed us for the last four months. I was just paying my bills by seeing your sms. But last July bill I have not received your sms also. That is why I could not pay the bill intime. Inspite of requesting for statement many times I was not getting. So please cancel my penalties.I would like you to clear all the charges levied on me as it was not my mistakes so i am not going to make any payments for the charges so pls clear all the charges i want my statement cleared with all the charges and if u cannot do it then do pls discontinue my card. my RMN 9885529033.

many times contact u but no response .wrongly u send platinum instead of simple. pl cancel card
i have got 2 sms about bill generation. i can't use ur card even not register also & block card
within 1 week after i got 1st sms about bill. pl help me regarding cancel card and bill. my card no xxxx xxxx xxxx 1211 & my pan ABAPD4696C . PL send simple if possiable
my cont. no 9405265100 & 8275109700.

My card number is 4317 5750 5466 4983. To generate PIN instantly I am unable to login. Even thoough I have successfully changed my password and tried to login I am getting the message user ID or password incorrect. Please help me to login online for viewing my account statement.

I hereby request you to increase the credit limit for my Platinum Card recd recently, credit limit on my account is not revised since the card recd ( 6 years) (Card no 4377 4866 0494 ****).

Dear Sir/Team

I recevied master card but i required Visa card and limit also less please give me higher limit of card
Pan No:BVZPP6264L

Thanks & Regards
G Pradeep Kumar
+919666667021
Assistant Manager(Axis Bank)

Tamil Language not available plz add it.

Hame: d.venkataraman
sbi credit no: 5241826429097526. i have paid 16000 on 08/10/16 sbi atm transfer d
sbi no :30149881305
sbi card no :6220180085300150688
8/10/16 amount 16000 rs no :144264512
please check in and inform me.
thankyou

hello sir,
kindly close my card account and refund deposit amount credit with saving account. already 18.10.2016 service request give to you (service request no 113322464429. and also i am senting hot copy of consent letter to your address on 20.10.2016. kindly check and do the needful.

waiting your value feed back
Thank you
Best regards
k.sivaraman.
service request no 113322464429
My Details : Card no 4377486204756066 name & address : k.sivaraman no 12 ,Nehru street, Nainarmandapam, pondycherry 605004

Sir, I have paid my credit card payment on 12/10/16 Rs:10,000/-(Ten Thousand)Canara Bank - Chq no:700579.Cheque cleared on 15/10/2016. But Still we are getting call from your office, We make payment through Agencies code no:IBC 3414.

I Prakash Chauhan purchased a Lenovo mobile from Amazon company of worth rupees 12999 and the EMI was fixed RS 2253 in 6 monthly equal instalments. There after I placed another order from eBay of RS 3157.48 but the eBay company has failed to deliver the said order and the eBay company wide SMS dated 6-10-2016 sent the request to refund the amount in the credit card statement. As per SMS received on 26-10-2016 a sum of RS 16839 is shown due and minimum amount of RS 3539 is payable by me by 13-11-2016. you are requested to kindly go through the account of my SBI card and rectify the excess amount and clear and cogent statement be issued in my favour and the excess amount as shown in my statement dated 24-10-2016 be rectified hoping early action in the matter .

I am a SBI credit card holder bearing no. 4726 4268 9450 0620. I want to reedim my all rewards points in cash with my credit card balance. I tried lot a time to talk with customer care. But No any response found in this regard. So request do the above at the earliest. Mobile No. 9635307906 & 9641943789.

In the month of Sept.16 your Mumbai official contacted me for card payment& informed that their representative will collect the cheque. Accordingly as told by official I had paid a cheque of Rs.4498/- of all outstanding payment dues. Thereafter I received bill of Rs.676/- at the end of Sept. The said amount is not expected when I had paid all the amount. In the current month through downloaded statement, without making any transactions since 15 Sept. I received statement of outstanding bill of Rs.1271/- which is not agreeable. I therefore request the concerned to please waive the unnecessary charges immediately to facilitate me to pay appropriate amount.

i have confused about my account detail so plz details about account by mob
my card no-4377484514412942 and my mob no-9767618141

Dear Sir/Madam,
I regret to inform you that I am entirely perplexed and disappointed by the quality of customer support provided by your organization and would like to cancel my SBI Card with immediate effect.
Please let me know how I should go about it; evidently SBI card has my personal mobile number.
Looking forward to your prompt response.
Purnima Dutta

I want to cancel my 9899 Rs. Emi of 3 Months because that product has some technical problem so I refund that product to Flipcart & according to flipcart credit the same amount in my credit card Pls. accept this for our best co-operation.