Official website: Decathlon Online Customer Care Support Link
Company
Department
Customer Care
Region
All India
If the above contact didn't helped you, here are alternatives to reach Decathlon customer support.
Contact Number
07676798989 - Contact details
care.india@decathlon.com - Contact details
Support Link
Facebook page - Contact details
Comments
Haven't received my order yet
I ordered my stuff on 15 September.My order I'd is 2416570.Tracking details show my order has reached the desired city on 21 September via E com express and has been assigned to employee Kamal Kishore..but no one has contacted yet. How should I proceed further...or please tell me how to proceed for refund?
Wrong shipping place due to company mistake
Hi Team, I ordered this cycle yesterday because i require cycle urgently & gave shipping order place in Decathlon cyber city Gurgaon. I got dated 19.07.2020 to get my order. But now i got text that i would get my shipping on 29.07.2020. I belong to noida which is 55 km far from gurgaon. My concern is that if i will get this cycle on 29 july 2020 then why will i go to gurgaon location which is too far from my home.Please change shipping adress to Decathlon store Indrapuram (Ghaziabad) because it is 15 km far from my home. It is completely your mistake to give me incorrect information & why did i suffer from your mistake. Plz let me know if you can help me to change shipping address otherwise i will have to cancel my order.
Nitin malik
7906894297
Sports items
Sports items Badminton Racket -12Nos
Shuttle cock-08Tube
Booked vide order ID-HMXSHOZMF Dt 07 -10-2021 and invoice No. 2016375 not yet received till dt. Please confirm date of dispatch.
I have to cancel my order
I have to cancel my order because I put wrong no on it. plzz.
Regarding delivery
I ordered 9 items, but i received only 8 items.
Product not received
This is my order id 2116538285
I can't received order. placed order on 28jan this is my order id 2116538285 but order yet not received. I want my money back.
Complaint regarding decathlon shoes
I bought decathlon shoes, quechua waterproof, three months ago. After use of three months the upper layer of shoes going to tear off. It is very costly shoes but durability is very bad. It is about 2500 rupees. I bought it online, so where would i complaint it and how claim the warranty of shoes. What would i do now?
Warranty claim
Stitching of my pant got come out.
Shoes stiches
Shoes stitches are opening. bad quality.
Wrong address
My order I'd is : 2217948984. pls can you cancel it and refund due to wrong address.
Warranty claim
I had bought football shoes 11months ago and the stitches were weak got they opened one by one while playing.
Returning of item
Gym track pant gray colour amounting ₹799/- received on 15 Jun 22, but size not fit. Please return the item as soon as possible and refund the amount.
Speed skipping rope broken while skipping
I used this rope for 2 weeks , n it broke while skipping, so please exchange or refund money.
Havent received my parcel
Maine decathlon se 2300 rupees ka saman mangaya tha jo mujhe nhi mila or return Kiya to na yo mere pass delivery boy ka phone aya or na hi return huua. Decathlon app item delivered dikha raha hai. mujhse kisi ne OTP nhi pucha tha vo delivered kese ho gaya.
Refund issue
Hii
I am salomi I am cancel the order , you are sent a gift card but i am not using the gift card. Who's used my card. I want know who's was that using my card. I already raise complaint on this many time but u people are not responding mails and my calls. I will go with legal process.
One person using Gift card through purchase the products then you are delivered to him you have the details with contact details also right ,then i am not using the gift card. Then who's that person to using my gift card amount. Please refund my amount this the last time i warn you, Other wise will go with legally. I will share the details And you are responsibility to solve this ok.
Shoes damaged
My order ID 2117087700. I brought decathlon shoes 1 year ago on 19march 2022. the shoe has 2 year sole warranty. But the sole are damaged, so I want claim and refund my price 2599rs.
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