Official website: Swiggy Online Customer Care Support Link

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### **Swiggy’s Customer Service is the Worst – A Complete Disaster!**

Swiggy’s service is **an absolute nightmare**, but their **customer support is even worse**—possibly the most **arrogant, unprofessional, and careless** I have ever dealt with.

#### **1. Late Delivery & No Updates**
If there’s a rush, why accept orders at all? My family and I waited for **over 1.5 hours**, starving and frustrated, yet **Swiggy never bothered to inform us** about the delay. We were left wondering whether the food would ever arrive, and **past 11 PM, we were still waiting.**

#### **2. Rude & Useless Customer Support**
Swiggy’s support agents are **horribly trained, arrogant, and full of attitude.** Instead of solving the issue, they **talk rudely, transfer the issue around**, and just waste time. **None of them take responsibility.** They don’t care if you’re facing issues; they just **copy-paste scripted responses and refuse to listen.**

#### **3. Senior Managers Are Even Worse**
If the agents are bad, their so-called "senior" support is **a whole new level of disaster.** Mukesh, a senior support agent, **promised to call me back but never did.** If the managers are this careless and irresponsible, what can we even expect from their regular agents? **Clearly, Swiggy doesn’t train their staff properly—or worse, they just don’t care.**

#### **4. No Compensation for Mental Trauma**
This wasn’t just bad service—it was **mentally exhausting**. My entire family had to wait late at night, my brother suffered from **acidity due to the delay**, and we were all extremely frustrated. **Swiggy refuses to acknowledge the damage they cause.** No apology, no compensation—just empty excuses.

### **Final Verdict: Swiggy is the Worst Food Delivery Service**
Swiggy’s customer support is **unhelpful, rude, and completely irresponsible.** **They don’t solve problems, they don’t care about their customers, and they refuse to compensate for the frustration and mental trauma they cause.** If you’re thinking of ordering from Swiggy, **DON’T.** They are not worth your money, time, or patience. **Absolutely disgraceful service!**