121@in.airtel.com: Airtel Customer Care Email

Please disconnect my Airtel 4G numbers 1)8585831709 and 2)8585823685 immediately. I visited Airtel office in Park Street Kolkata twice for disconnection. First time I was told to bring identity proof. Second time I was told that server is down and therefore apply via email. In anticipation I have paid the bills and now due to the delay any dues will also be paid.Please ack.

I have airtel 4g router postpaid no is 9501577324. My problem is I loss its network daily many time, I complaint many time in customer care but no one come from airtel to check this. Pls solve my problem.

Please disconnect my airtel nos 7880312727 immediately. I have tried to notify the service provider but they have not taken action and now i request my nos be deactivated as i am not satisfied with the services and will not be paying any dues incurred in my name from henceforth. this seems to be a common complaint of airtel users. kindly look into the matter thank you

I suffered a lot from airtel service, nobody is there to pick my calls and resolve my problem. I want to cancel my fixed line account.

I have an internet connection, as per your customer care executive my connection is disconnected from 20th feb., 2016 but your office charges for same period and he says it is mandatory. So pl tell me that in what IPC section it is mandatory to pay the charges for the period when connection is disconnect, it charges because u have not pay the old dues.

And also tell me that where i should complaint against your recovery gundas for his behavior when he come at home. I have a video clip of that. Pl. Reply my mail on my email.

Thanking u.
Kishor dalvi
Mob. no. 8600017454

I have recharge with Rs 148 on 19/03/2016. And I got the message that from this recharge I can enjoy 500 mb 2G and 500 mb 3G data for 30 days. But while I started using net I only got 588Mb 2G data for 21 days. After that when I ask for that from customer care officer they replied as this scheme is now changed from 23 march 2016. But if I recharge before that date they should provide me the earlier benefit. Now I totally got disappointed from airtel and my decision is now to change the service. Airtel is a fake service to me. I hate it.

My No. 9915307838 of Airtel my son's Vibhas puri showing weak signal for phone and internet also. It is request to see this issue.

Regards.
A K Puri

I have taken an airtel net connection no 8790802277 in the month of dec'15. After that our site engineer has left on 12-01-2016 and i have informed to the company to stop the net connection immediately and i told to my site engineer to pay the bill amount up to jan'16 month.I do not know that he has not paid the bill until i have received the bill in the last week.I have opened the bill and i astonished that you have not stopped the connection and doing the billing up feb'16 that bill comes to Rs.3597.78/-. Please verify with your people and do the justification and I will pay the bill up to Jan'16. Please do the needful and oblige.

Regards.
k.v. kameswararao

Please my previous bill records look for you and current bill amount, How to possible between current and previous amount bill difference. so please check my current bill amount and send to correct bill provide, No information by you any other charges. My Phone no. 7042614798

Thanking You

I have applied for the new broadband and telephone connection and its been months and i have not been returned the money taken for installation ,ie rs 1000 and have been informed me that they will unable to give me new connection due to blockage or permission related issues. After long suffering i just want my money to be returned . Thank you

I am a Airtel user since 7 to 8 years. few years back i have transfer my account from prepaid to postpaid connection. now i want to add my requirements like it is giving in Vodafone, offers like suppose i have a total 500 minutes then i can use entirely on local or else on std the total minutes. so if u can provide same facility to me in Airtel then i would be very thankful to you. pls reply soon.

On 31st March I paid Rs 25/- and gave my address proof documents but still not activated the micro sim. The dealer is Airtel express Pandav Nagar Delhi 92. My mobile Number is8826480879.

I have airtel land line no.079-40025179. i already mention in my registerd form that i am in need of 079-40022829 no. although they did not gave me that land line no. so i m requesting u to change my landline no.

thanking you
nidhi m mehta

i received a msg showing that i'll get a data offer for 25 rs 200mb data for 10 days but i got only 100 mb data for 3 days. and when i called the customer care they told me that i dont have that offer.for my security and convenience I had taken a screen shot of the service flash message.They insist me to register a complaint on this web site.so why they are sending such flash messages.so l humbly request you to refund the data.

The bill of my airel mobile no 9930733221 is 628.47/- I call customer care they told me that u will have to pay this full amount I want some concession in bill. I will not pay this full amount without any use the amount is 628 rs i m disagreed to pay the whole amount.

The reason why i mentioned theft is really Airtel is doing that. I am using this mob 9940159334 for the past 2 to 3 years. Now a days, my 3g data has consumed very rapidly without any use from my side. I called customer care and queried about that, but no proper response from that side, instead they are blaming the customer like, close all the apps running behind, disconnect the network after usage, etc. These things are im doing regularly. I lost 400 mb data without any usage. So, please dont blame the customer side, there might be problem with your side also, please rectify that. Airtel is a very big network, dont spoil your name by doing these kinds of silly (cheating) activities.

I had purchased two 4g Home WiFi (8527611765) (8527688957).

1. Chattarpur ( working properly). 2. 2B, 28 ferozshah road, new delhi 110001 (not working from 1/4/2016 (friday).

In this matter it is submitted that:
1. We installed 4g wifi connection after removing 3G(Airtel).
2. It is an office and more than 5 days laps we are working without internet.
3. Your technician & supporting team is not commitment to deal with customers.
4. You are misguiding people through your ad etc.

Pls note that we are not going to pay current month charges and once again request u to attend properly and do the needful.

No network coverage in my village in 1 year I have many complaint for this issue but company not action this problem. please solve the problem add village ambehta yaqubpur, diss shamli, up.

company has been adding extra amount to my bill saying that I insisted on activating some 3G internet plan to my mobile no. 7024145201 last month and month before that. But I only called for activating the plan in December 2015 and that was the first and the last time I ever called for that 3G internet service. The day I was done with that 1GB plan your company itself called me asking if I wanted to continue with the plan or terminate it and I clearly insisted on terminating the plan. But they didn't do it so when I saw my December 2015 bill in January I called back for considering bill and they helped me then, but they did it again in February and now they are doing it again with March 2016 bill and this time they added extra amount which is equivalent to three times of 1GB 3G internet data plan(around 750 or so).

Now they are refusing to help saying that I am the one who called for activating it, which I certainly didn't. And some times they even say that I never terminated the plan. SO WHAT AIRTEL STARTED BILLING THEIR CUSTOMERS NOW, NO WONDER WHY ALL MY FRIENDS ARE SWITCHING TO ANOTHER CELLULAR SERVICE COMPANIES.

This is a real bad experience we had with the AIRTEL 4G Wi-Fi. Public plz dont be fooled by the ads and publicities of the company..They change the plans on mobiles without consent, withdraw all offers without intimation, etc.The customer service is so bad and there is no check on their atrocities. service mind is just out of question.here is a small experience we had that has really injured us mentally, economically and in all ways.

We regret to bring to your kind notice that the above mentioned 4G Wi-Fi hotspot with no:9148800636 had been purchased on 15th March 2016 and that till date we have not been able to use the same though we have recharged it thrice as advised by your customer care executives.

The Facts are that after the purchase the connections were made as per the instructions and after a couple of days the connection became very slow and we were not able to access anything and when your customer care was contacted the response was pathetic as we were transferred from one department to another and inspite of having called the customer care for almost 20-25 times in all these many days we have never had any satisfactory response or redressed. Finally we uploaded the grievance and the ref:OT032500025 dtd 25/3/2016 was given to us stating that it would take 2 hours for someone to get back to us. Later again after a few days when we again desperately called the customer care, one executive by name Keerti told us that the 4G connection was not activated and the same would be done within three working days but nothing seems to have been done and the status remains the same. We have even approached your Airtel customer service centres at Malleshwaram and Sheshadripuram and they also fail to resolve the issues asking us to contact customer care.

We did not expect this kind of irresponsible attitude and recklessness from a company like AIRTEL who boasts of too many heights. We also hereby request you to do the needful at the earliest that is within a couple of days failing which we will be constrained to initiate legal action against you and claim mental, physical damages and monetary compensation.

we have intimated the above by way of mail and are sitting back to see the response failing which they will learn their lessons.

I am user post paid my plan 846/- (Land Line No.43326462 I not change my plan The March bill of my airtel Land Line bill amount Rs.1646 rs. I had called airtel customer care on 5th April 2016. I am last two month received the bill amount Rs 1636, I am paid excess amount month of 31March 2016 Rs.1646, Now My bill showed this month also excess Rs. 1536/-. My plan actual fixed bill amount is only 846/- I am requesting you please reduce bill amount March month and adjusted in excess amount this month bill, Thanking you.

I am user post paid my plan 846/- (Land Line No.43326462 I not change my plan, but received the March bill of my airtel Land Line bill amount Rs.1646 rs. I had called airtel customer care on 5th April 2016. I am last two month received the excess bill amount Rs 1636, I am paid excess amount paid in madipakkam airtel showroom in month of 31March 2016 Rs.1646, Now My bill showed this month also excess Rs. 1536/-. My plan actual fixed bill amount is only 846/- I am requesting you please reduce bill amount March month and adjusted in excess amount April month 2016 bill statement. Thanking you,

K. Priyanka 7358227176 My Land Line No.044-43326462

I am having the worst experience of service provided by AIRTEL.

I had a mobile postpaid connection with Vodafone #9810858610 and was approached to get it ported to AIRTEL and agreed. It was supposed to take 7 days.

It is now 4 week since the process was initiated and since the end of March my service from Vodafone is discontinued. However, till date I have not received any service on the AIRTEL sim. I have made very many calls to customer care and have been given all kinds of excuses and even reassurances but have not got any service on my sim till date. I can truly say that the AIRTEL service given me is pathetic and dishonest. If there is a problem, I expect to be informed and told when I can expect the service to be provided but that appears to be too much to expect from AIRTEL.

i call on 9810012345 for status of 106 times, visit on airtel store different-2 place 36 times, writen mail to all higher authority but no body help us. no action has been taken.

I have already spoken to you a day ago for the disconnection of my broadband connection and to retain my telephone connection My telephone no 04224384191. My broad band connection cvkmv_tn @airtelroadband.in. So far I have not heard anything, You have also told me that to retain the telephone connection I will be charged 800RS and with unlimited calls. Kindly inform me whether the broad band connection has been disconnected. Viswanathan

My cell no-7708419426 .

I am using ur voice and data services following airtel normal procedure i.e, rechaging data on the expiry day and next recharge with the carry-forwarding of previous leftover data. The same was in practice can be checked from records. I receaved a SMS from airtel to opt out for auto-data renewal plan. On receipt of this SMS I enquired from Customer Care that on auto-renewal whether my previous data balance will be carried forward as it happens when I recharge on the last day of my data plan. It was said by the Airtel Cutomer Care Rep that the unused Data will be carried forward. This intimation was in the month of Jan - Feb 2016.

I was to go for my first auto renewal in Mar16 but as my normal practice I recharged my data plan for 28days - 1GB. Again I received SMS since I got it done this time my auto renewal is deferred to 14Apr16. The 1GB Data Auto Renewal @Rs 265/for 28 days Was carried out on 14 Apr16 for me bur carrying-forward of unused data was not done. My unused Data Balance on 13 Apr was 3.2GB.As an esteem Customer I did not commit any fault on my side so my unused Data of 3.2GB wis was erroneously missed out by Airtel may please be credited to my data account. It was confirmed to me by ur Rep (pl check recorded conversation) about carrying forward of previous unused data. It is quite logical to think why should I opt for auto renewal if I will loose my unused data.

Pl check this was for the first time on Airtel offer otherwise i would not have opted for it.Please do the needful failing which being a Defense Officer I will be forced to approach Consumer Forum and other Govt Reddresal Agencies for the the justice as this is levied on a customer by your error as well as your fault. Looking forward for an early solution.Wg Cdr Sunil Kumar

With reference to above subject, this is to inform you that in my above connection No.(8130009987 ) the 3G service is not working for last 3 to 4 days. Please arrange to check the same on priority. for any further clarification please contact Mob: 9899987400

yesterday i received a msg from airtel that u have offer... recharge worth rs. 29 and get local airtel to airtel 10 paise only but after 6 mint when i recharge my no. it will not activate...... i have also saved msg of ur company and call many time to customer care executive bt no one response me correctly, i dont know why? one of ur person say email us with ur msg screen shot but the thing is that were is the option to attached the document like that. i am very confused to get this fake sms... help me.

Dear customer care

Few days before I found a text message in my android device. The message is about that u will get a free dongle if u want than send 'yes' or something like this. I did all the formalities related to that and send to the number provided at the text. Than again I got the text that we will contact to you in about 24 hours. But after that there is no response from the company. Today I contact customer than they advice to me that I have to mail on the site than you will get the dongle between 4 hours

So I request you to provide that service offered by the company

Thank you

I visited my daughter in Dubai during Early March, 2016. My current bill of my mobile phone no. 9810193713 shows a huge amount of nearly Rs.20,000/-. I am truly in shock, since I did not use any Internet while in Dubai for about ten days. I would, therefore, request that this amount be waived as a special case. Awaiting a quick positive response,

With thanks,
Angeli Miglani

Your customer executive providing 2gb data and 200 local sms and 100 national sms and 2100 local calls are providing that in my549 plan. But we are provided 1.5gb data only. Please rectify your problems. So many times asking in your executive but not reply my answer.