feedback@sbicard.com: SBI Credit Cards Customer Care email
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feedback@sbicard.com
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Department
Customer Care
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All India
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Comments
About credit card
We have transferred our amount of Rs.8043/- on 6th February 2016 of ICICI Credit Card and this transaction has 60 days free from the transfer but we have received our statement on 19-02-2016 including this i.e., 8,043 rupees in this month. so please take care and verify our problem.
Card Number is:- 5172526725051***
Respond to our request.
Y V Laxmi Narayana
Update of mailing address and renewal of credit card
I have updated my mailing address,however, i have not yet received my additional credit card which i had applied almost 45 days ago against my credit card ending with 1142. Please forward the same at my updated address. Secondly my credit card is expiring on June 2016. I wish to get new card or else the date of expiry may be extended. Please inform about the procedure for the same.
Regarding my credit card payment
i just want to inform you that my billing cycle was all ready finish,so can u generate my billing amount and lass two month am in difficult situation due to your extra charges.and also am not interest any more,when yhe card was made at that time also am not giving my document as well,in this regarding i all ready spoke to tWO excutive person that name was BIPUL&RAHUL. so plz kindly do the needfull asap
thanks SUNIL GIRI
Change of address contact no
Inspite of repeated letters and personal approach to sbi card staff at sbi chandimandir for chance of address and mobile no has not yet been carried out. Instruct sbi card branch, chandigarh ind phase iii to do needful action at the earliest. Also take action against useless sbi card staff at chandimandir also.
To convert in emi rest amount of credit card and club with
My card no is 4377486594076*** is ending on june 2016. You are req to extend the card validity and fix the emi of rest amt of card and loan amt in new emi with else period of loan amt. if any query pl call me for any formalities.
User id and Pasword
I forgot my user id and password, so at the time of login i entered wrong id PW that result account has been locked. But i want to login my account. So plz. guide me. My card no is-4377 4862 0545 **** and my contact no is 9777727100.
Excess payment added to card statment
I am bandi Nagamani, my card number is 472642689937****, i am staying in Hyderabad, at 25.01.2016. I purchased Mobile worth 8699/- on EMI basis through credit card in ebay, later i cancelled the order (Mobile) due to some personnel issues, i got sms from ebay that the same amount was credited to sbi card on 28.01.2016. but i got monthly statement sms, the same cancelled amount (8,699/-) was also included that monthly statement. Unfortunately i was already paid the total amount. as observed from my online account the amount Rs.8699/- was also included my un-billed transactions. Hence, I request you to check my transaction history and please credit the same amount in my card to avoid mental pressure. I am ever to great full to you.
Refund of payment which was debited by fake transaction
In my mail id after fake transaction, below mentioned message came from RBI so i wanted know that all they are genuine or fake by fake guys who made transaction from my card number.
pl.check and revert
1.Respected Sir,
Please share the reference number with ur merchant so they can authorise your refund..!
Reference No: 240439530
--
Warm regards,
iBankingDivision
RBI Payment Gateways
iBankingDivision.com
Reversal of credit card charges
I am the credit card holder of ur bank my credit card number is 437748660413****. i want to reversal of my interest charges and late payment charges and over limit fee i would like to request u that recently some major medical issue in my family so could not make payment and my economical condition is not soo good to make the full outstanding. so its happened i dont have money to give so plz reversed my extra charges and also annual fee is charged of 3000 so it also i dont know at the time of card approval ur executaive told me that the charged is reversal but its not. so plz do needful to me a i am promise u that in the future i will make all payment fully without any failure so help me over this time only.
Excess payment from my account through ECS
I was telephonic talk to customer care Ms. Radhika for excess payment through ECS on 03.03.2016 my complain no. is 1-5405263668 dt. 04.03.2016.This is inform to you that I have deposited a cheque of Rs. 22,873/- on 01.03.2016 transfer to 030847160582 by SBI Dwarka Branch for to Credit Card Payment and credit on 02.03.2016 as per credit card statement.My Credit Card No.4335876444128830
However, as the credit card auto DB PMT without checking credit card account please be give me details explain to me and above due amount of Rs. 22,873/-credit to my account with interest per day as soon as possible through auto DB PMT.
B.N.Dutta
I am receiving non payment alerts
I have made payment of Rs 18409/on 03/03/2016 Thru cheque no 663831SBI Alwal from a/c no 20239256419. But I am receiving non payment Alerts. My card no 4726 4268 9924 7383. my payment details, User ID5854691 M.Kondal Reddy. I am very much tensed about this. plz reply me.
Revarsal of credit card charges
Dear credit card Team,
Respected Sir,
I am ketan madhukar mahajan i am the credit card holder of your bank from more than 2 years currently i am using ur credit card having the credit card number is 437748660413**** i have charged interest charges and overlimit fees late payment charges right now i want waived of my this charges i am economically not good (SUFFERING FROM MEDICAL PROBLEMS) at this time so i am not pay this amount plz revert my charges as soon as possible.
Change of address and contact number
i have already submitted my document and details for changing of my new address and mobile number but till date it is not changed or not received any response from your office please did it immediately. My new number 9419028721.
Remove imposed penalty of Rs. 500.00
Respected Sir,
I had payed feb 2016 bill as amount of Rs.2007 by mobile banking in time period ( dt. 2.3.2016 ). But on dt. 4.3.2016 I got a message from sbicard that my payment is due. Than I checked my a/c that payment was returned. Than as soon I payed Rs.2007 through sbicard app by debit card on the dt.4.3.2016. Please refund amount of Rs. 500.00 which is imposed as penalty. I hope there will be justice by you.
Thanks
Yours
B.P.Sharma
Not satisfied with customer care service
I am not satisfied with customer care service I had talked with operator komal at 2.37pm at # 018139020202. I have lost my card # 431757501912****1 and also I want to change my mobile number to 9915516969.
Bill payment sbi hoverness
I am not satisfied with credit card care statement service some body ask my personal details i am very upset.
your customer
Rasu kalaimani
Conversion of outstanding amount into EMIs
Please arrange to convert my outstanding amount of Rs.29686/- on my card bearing No. 437748463421**** into regular EMIs. where I have requested the matter with the executive on phone but the executive has that it is not possible to convert the same. Its a kind of cheating with public. This hidden tricks will not be explained to the customer s while marketing. Don't fall prey to such hopeless credit they always cheat one another like this way. This the ever worst experience faced by me with so called credit card company.
Regards
Rahim
Cancellation of my credit card
Hi,
It is to inform you that 4 days back I received new signature SBI card which I don't want. My need is fulfilled with my existing SBI CARD so I request you please discontinue the same.
Details of the card is as follows.
Card no. - 403250640466****
Name - Vijay Ninawe
Contact no. - 8422998851
Thanks and regards
Vijay Ninawe
Change in my mobile number
I have call to customer care number but not able to speak to the customer care officer the option are many, but no provision to speak to the customer care excutive and express the view of the customer. what is the process to change the mobile no. My past number is closed and the new number is 9680053263 if you can call be that will be great help to me.
regards
ss. netha
Income-Tax query raised for my statement for the year 2012-2013
Please refer to the above subject. I am to provide certain clarification to INCOME-TAX AUTHORITY regarding my accounts for the said year --2012/2013. I had contacted your cc unit through the helpline. Last four days I am told that I will receive the same on ''END OF THE DAY'. I have yet to know the meaning of ''END OF THE DAY'. IS IT END OF THE DAY MEANS END OF MYSELF. Please help me on this. Today again I have put up the same request. I humbly request the concerned authorities to do the needful since I am a senior citizen and oblige.
Refund for my card transaction
I S. Chandrakumar, Res. 35B/19, Shree Villa, Kullanampatti, Dindigul, TamilNadu and received a credit card of sbi. my credit card no is 4726 4267 5565 ****. but as I received it, The amount of Rs 1884 has been deducted from My account on 16/03/2016 (CPP ASSISTANCE) so I do not made it. Please Refund this transaction to my account, so you are requested to kindly return my amount as soon as possible.
Activate my card as soon as possible
I owned your credit card from almost 07 plus years. Till now I didnt made any false or cheat with the bank not even any late payment. You do check my records. My credit card no. Is 510122692900****. Since more than one year I didnt use your card. I come to know that its due of some outstanding of rs. 5000/- it is blocked but the fact is I clear all my dues by the time. Last payment I made on date 05-dec.2014 on that particular date there was a bank strike because of that reason your collection agency collected my cheque late for that reason your bank has charged the late payment charges and penalties.
In all episode what wrong I did or what is my fault. Hope you come to know and solve my problem and activate my card as soon as possible. Waiting for a positive response.
Credit card & statement
My credit card no 517252672517****, in 19 mar16 scamming with me amounting railway.2500/-& rd.5000/-. please blocked my card & send the complain no in my email address lodged by your office because I have taken cop plan and also cpp have required complain no and also send statement up to 21 Mar 16.
SBI Credit Card - 437748699993****
In April 2015, I have received one Platinum SBI Credit Card. Till now not activated that card. But this month INR 571/- bill has come. I am really confused and surprised 571 Rs comes for what purpose? I did not activate that card. I never seen this type nonsense attitude. Dose not make sense. I think how stupid those stuffs.
My credit card is blocked. Activate it urgently
My credit card 4317 5410 4439 **** is blocked for more than 2 years for reasons best known to SBI. I receive a statement asking me to pay rs 2274/=!!!!!!
I have contacted all possible personnel. But with no avail. Activate my card....... Dr.S nambi, otherwise I will have to seek customer redressal forum. Dr s.Nambi. Mobile 09444018671.
NOC not received and required new SBI credit card
As per Earlier Credit card No - 431757506460**** and which under CIBIL and cleared dated 29 -12 -2015. of Receipt no- 19245732 of Book no 523680. By cash Rs :18,700/-. So far i have not received NOC certificate. and also i want New Credit card also. Kindly look in the matter and Provide me as above said.
Note: I have already applied online for New Credit card.
Regards.
Vijayalumar. M.R.
Mobile:09742556708./ 07204705880
No response on your customer care service
I call to costumer care regarding my EMI and Due amount show in the statement but no response on your customer care service person. Mrs Pooja its pickup a phone and hold more then 15 min. after that without clear my problem she was cut the phone. am facing some financial problem and not a good service in SBI card. So I am not satisfied this service.
Cancellation of my FD SBI credit card and FD amount to return
I am the FD sbi credit card holder of primary sbi credit card no.4377 4862 0495 **** . name ROBERT NILSON.S and additional card no.4377 4862 0495 **** name YUVA RANI.R address no.107 kasavanallathur. thiruvalluvar street kadambathur post.631203. i am not willing to use sbi credit card please please cancel and refund my FD amount and also in my savings account excess amount detect Rs 14926.00 also to be refund with part period interest as soon as possible.
Refund money with interest
I am Amar Munde your SBI credit card holder and my credit card no. is 517252672566****. I had applied Your SBI Credit card Simply Save and the said card was received in January Month 2016 but The said Credit card PIN was not received till today. I have not used your credit card in any type of manner and SBI Credit card department has generated bill of Rs. 580/- in my account. I was asked regarding the said bill to my SBI Bank branch and your credit card representative but no one give response to the same so the said bill was paid by me. However your department also generated next bill of Rs. 160/- in my account. so please give me clarification in respect of the said two bills and i m not paying the second bill of Rs. 160/-. Therefore i request you to refund my first bill amount of Rs.580/- with Interest.
Received AirIndia card instead of Irctc credit card
I had applied for but received AirIndia card. Regarding this I made complaint on 9th of April-16 the req no is 1-5976929471. Kindly replace me the card with Irctc card.
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