care@irctc.co.in: Indian Railways IRCTC Email

Email
care@irctc.co.in
Company
Department
IRCTC
Region
All India
Note
Contact IRCTC customer care through email for queries and complaints.

If the above contact didn't helped you, here are alternatives to reach Indian Railways customer support.

Contact Number

0755-6610661 - Contact details

Support Link

Official website - Contact details

Comments

K S Mahadevan

Wed, 03/01/2023 - 11:34

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I have booked the following tickets from RMM to TPTY - (i) PNR 4860715172, Train No. 16780 / RMM TPTY EXP, THIRD AC (3A), in the name of SWARNA KUMARI, F-52, RAC /11 RAC /8, Transacti on ID: 100003826741071, booked on 08-Dec-2022 14:45:01 HRS. (ii) PNR -4240395041, Train No. 16780 / RMM TPTY EXP, THIRD AC (3A), in the name of (a) B SATYANARAYANA, 43 M, RAC /7 RAC /4, (b) B LAKSHMI 39 F RAC /8 AC /5 (c) K LATHA 41 F RAC /9 RAC /6 (d) K CHAITNAYA 11 M RAC /10 RAC /7, Transacti on ID: 100003813550027, booked on 01-Dec-2022 14:33:57 HRS.

In the particular case refund has been received an amount of Rs. 2290/- due to train cancelled vide - PNR 4143323533 16780 / RMM TPTY EXP THIRD AC (3A) (1) B SRINIVAS RAO 45 M WL /25 WL /8 (2) B LAKSHMI 40 F WL /26 WL /9 MANDAPAM (MMM) to TIRUPATI (TPTY), Transacti on ID: 100003932574234, booked on 31-Jan-2023 14:21:25 HRS.

Above mentioned PNR from RMM to TPTY is also cancelled but amount of refund is not received in the account. Please treat the matter as most urgent.

How can i find my username and password? if i register a new account,i hv only 1phone number. then how can I login with same number.

Train no.12279 Taj express From Morena to hazarat Nizamuddin. 141.15/-Rs. payment successful or ticket no booked. Pay order Id 100004034386108 or Upi reference no 344123695173.

Hariharan

Sat, 04/29/2023 - 17:28

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I have booked tatkal ticket on April 10th 2023
Transaction ID:100004084872710
Refund amount:₹1128.60
UPI transaction ID:310095835071
Payment via: razorpay.irctc@hdfcbank

Mahantesh7

Tue, 08/22/2023 - 07:50

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I registered on IRCTC website but did not received my password, i checked and rechecked my number and tried registering many times but without success. I also tried.

Nitin panjariya

Tue, 10/24/2023 - 09:09

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I have booked the ticket today but I have not received ticket, payment has been made please help.
Date 23/10/2023

Train no12771 SC R Express Secunderabad to gondia. 1257.80/-Rs. payment successful or ticket no booked. Pay order Id
Date 23/10/2023
UPI transaction I'd 329774095553
To IRTC CF

Nitin panjariya

Tue, 10/24/2023 - 09:16

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I am writing to express my dissatisfaction with recent Indian Railways services. The unhygienic conditions in coaches, consistent train delays, and poorly maintained station facilities have greatly impacted the overall travel experience. Timely attention to these issues is crucial for the improvement of passenger satisfaction and the reputation of Indian Railways. I urge immediate action to address these concerns and enhance the quality of service provided.

Narendrakumar mevada

Tue, 10/31/2023 - 16:01

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i can't get/receive OTP for verification of my mob No. 9998762810 at the time 0f login
My user ID npmnXXX

Last week create my irctc account and also book my tickets, but now it shows 'user I'd disabled'.please activate my account.

Ashok Mahato

Wed, 02/28/2024 - 20:45

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I get refund message but amount not credit in my account against PNR no 8214496662. it is more than 12 days.

Sahil ahmad

Sun, 04/14/2024 - 22:56

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Yesterday I've registered my account but i don't know why my id got disabled. Now i request your good self to activate my id please.

Saddam Hussain

Thu, 04/18/2024 - 00:05

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Dear sir,
I wish you to inform that my ticket against PNR number 2211461899 has been cancelled dated 02/04/2024 as per request the amount of refund can not credit up till now. kindly refund the refund amount against the PNR Number Mention above. Please refund amount on account no 87351791063270.

Arman ansari

Tue, 05/28/2024 - 15:19

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I booked tatkal tickets. my money was deducted twice, both ticket are confirmed. I call irctc helpline number then your department say one will be credit to your account and but one is confirmed ticket. Now I want my one debuted money.

Chandan uraon

Fri, 06/21/2024 - 18:08

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My name chandan uraon PNR 2544323830. refund my money cancel date 09 /06/2024

Ankit Shirivastva

Tue, 08/20/2024 - 15:58

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My ticket is booked 3 aug'24, but ticket fail Transaction id no.100005157412253. Please refund amount as soon as immediately.

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