care@irctc.co.in: Indian Railways IRCTC Email

Email
care@irctc.co.in
Company
Department
IRCTC
Region
All India
Note
Contact IRCTC customer care through email for queries and complaints.

If the above contact didn't helped you, here are alternatives to reach Indian Railways customer support.

Contact Number

0755-6610661 - Contact details

Support Link

Official website - Contact details

Comments

Ashwin Diwakar…

Sat, 11/17/2018 - 19:46

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I have account on IRCTC but when i will open in IRCTC apk so that time show account verify but i did not come in mobile OTP and email OTP. so please do this procedure and provide me OTP. thank you.

Dhananjay Gharote

Tue, 11/20/2018 - 09:16

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Sir i have a irctc credit card and want to add my loyalty points, but due to mobile number mismatch it is not accepting. When i enter my new mobile number it is showing that it is already in use like this screen shot attached.

K Avinash

Tue, 11/20/2018 - 17:37

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I booked the e-ticket from Ongole to Chennai central. The procedure was successfully completed and the ticket was not printed due to server error. How can i get the ticket printed copy tomorrow is my journey with out the printed ticket, how can travel in the train janasathabdi?

Manjunath D K

Tue, 11/20/2018 - 17:58

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I booked a ticket online on 25.10.2018 for our journey CSR, Bengaluru to Kudapur for 20.12.2018 for 2 persons in AC 2 tier. My bank account debited but I did't get the ticket. suddenly the screen disappeared. Pl refund the amount immediately.
1) Manjunath DK 68 years
2) Rajani Manjunath 60 years.

Rajib Ghosh

Wed, 11/21/2018 - 00:45

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I have cancelled a ticket bearing PNR No - 8708927213 on 13th November 2018, Refund status showing - Refunded but it has not yet credited to my Account, so kindly provide me the Reference Number, Refund Id abd mode of payment to my bank so that i could take further steps.

Mrityunjay

Wed, 11/21/2018 - 10:08

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Sir I booked a ticket on 23 augest and jurney date is 3 november the ticket is cancelled due to waiting and my refund will not comes now. Please refund mu money.

Yashwant Buradkar

Wed, 11/21/2018 - 13:42

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I'm booked today one ticket from agra to Nagpur but this ticket is not booked and transaction in my account is successful. so what about this and why this amount is return to my account and which days. please tell me solution.

Ajit Agrawal

Fri, 11/23/2018 - 13:16

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Hi,

TAX INVOICES are not reflecting in TAX INVOICE section of IRCTC website after login. Kindly send me the TAX INVOICES or let know the procedure to get it.

PNR Number: 2353813765
PNR Number: 8612217325

Email: ajit.pwb @gmail.com

Ranbir Singh

Sat, 11/24/2018 - 08:19

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My user ID s1u2s3h4m5 and I have booked a ticket 5 time payment is successful but ticket does not booked the last movement show wrong user ID and password please confirm me my user ID and refund my money.

I had cancelled my two train ticket which I had booked through IRCTC app. Cancellation also been done through the app but still refund as been not done. Given time for refund as been over still I have not received my refund money.

PNR - 8711930213 LTT to MAQ cancelled on 19 Nov 2018
PNR - 4451408950 MAJN to CSMT cancelled on 21 Nov 2018

Amol Bele

Tue, 12/04/2018 - 12:31

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It is find very difficult to open irctc web side. I could not do reservation online. I have to go to ticket counter for reservation every time. Pl. do the needful.

Old website is better than this website. Unnecessarily money cutting without my permission. and we dont know how check my booked ticket transaction and printing is also difficult.

Ramdoot kewat

Sat, 12/08/2018 - 16:55

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On 08/12/2018 I have booking train ticket by using the bhim upi app then amount is deducted but there is no msg of reservation of ticket. so I want to refund my amount sir.

P C Sharma

Sat, 12/08/2018 - 18:11

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i cancelled my ticket yesterday, PNR 2155141743. How much time mill it take to get my rfund money credited into my bank a/c.

Viral Shah

Mon, 12/10/2018 - 12:07

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Dear sir,
i am viral shah from surat.I was booked ticket 23/11/2018 with tra.Id num.,100001544504278
amount deducted from my bank a/c, but after 15 days it is not refunded to my bank a/c. I am complain in customer care but there is not good reply. So directly send you mail.Please kindly check and refund my amount in my bank a/c.

Malkeet Singh

Tue, 12/11/2018 - 21:16

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With Respect,
I have a account on IRCTC and it Dosen't login my ID how many times i try to entered in my account
always show's some messages like, bad credit & something else. So i kindly request to delete my irctc
account.

My User ID - Malkeetr09
Registered Mobile -9621849602
Registered mail - Malkeetr09 @gmail.com
Registered Aadhaar No -283507024552

Anukool Gupta

Tue, 12/18/2018 - 11:24

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Hi, Please update me about cancellation refund of my pnr no-2516792005
Tr id-100001551745019
Re id-100000288208044
It is showing that my amount was refunded but I didn't get it yet. Please contact me immediately.

Shiv Nath

Wed, 12/19/2018 - 11:12

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My transaction ID 1. 100001585741526
2. 100001585741493
3. 100001585741464
I did not booked a train ticket using my credit card but the amount was deducted by IRCTC. I want my amount to be returned back. The customer care number is not working... how do i proceed?

Mantu kumar

Wed, 12/19/2018 - 18:56

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I have booked online ticket on 26/11/18.from Firozpur cantt to Dhanbad but train was cancelled. PNR 2735115566..... my money not refund till now. so please refund. Mo no-6203738119.

When I booked ticket via tatkal on 20th dec 2018,transaction was failed and status was ticket is not booked,but amount is deducted from my account.As I saw the Refund of failed transactions where payment is deducted will be credited automatically in 3-4 working days. Till it is not refunded.

Ajay Pratap

Fri, 12/28/2018 - 16:09

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Respected sir
This train is full cancelled but not gettin refund yet
PNR No. 2835775422

PhonePe : India's Payments App
Lucknow Nr(LKO) Varanasi Jn(BSB)
Sat, 15 Dec, 2018
Transaction ID:100001564252275
train No. 14266
DDN BSB EXPRESS

2A/GENERAL
Class/Quota
Lucknow Nr(LKO)
Boarding Station

08:00 AM
Boarding Time
Passenger Name Age Gender Seat Status
VISHWAJEET KUMAR 41 MALE CNF, A1, 17
Fare Break-up
Ticket fare ₹780
IRCTC Service charges ₹0
Travel Insurance Premium (Incl. of Service Tax) ₹0.49
Agent Service charges ₹0
PG charges ₹0
Total Fare ₹780.49
Please help me sir

Debotosh Roy

Sat, 12/29/2018 - 18:46

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Dear Sir/Madam,
I have booked to and fro tickets for Pune 04 th Jan and 9 th Jan respectively and I have paid for the tickets from debit card.For some personal reason I have to cancel both the tickets.But till the date I did not get the refund.The PNR no of the canceled tickets are 6120701175 and 8310988274. Please do the needful.
Thanking you

Reena Kumari

Sun, 12/30/2018 - 02:18

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I book my ticket thn I forget my passport I reset my passport my money will v debit in my account without booking my train ticket. Plz refund my money back

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