121@in.airtel.com: Airtel Customer Care Email

My no.9864568567, I have call 18001031111 on 13/01/2016 at 8.29 pm. Your executive told me you will come to airtel network and you will take benefits. Benefits are- A to A 15 paisa, A to O 30paisa, 6 months. Now I'm airtel customers but this offer was not given to me.

I am having mobile connection of your company having number 9880534519. Please note that I am having Rs.186 net pack at auto renewal process. Last four days I requested to cancel auto renewal process and the same have been confirmed by customer care executive that the auto renewal process has been canceled.

Today I have recharged my mobile connection for Rs.300.00 and I shocked to know that Rs.186.00 have been deducted from my mail balance and net pack for Rs.186.00 have been activated which is not require by me. Kindly deactivate my net pack program and credit Rs.186.00 in my main balance and confirm by SMS.

Regards
Narendra Mehta

I would like to inform you that your airtel company is not responding my request since more than a month. I want to change my airtel plan so kindly look at your airtel services which are not answering my queries. If this time my problem will not solve, I will change my network. I hope you do your best as soon as possible.
Thank you.

The airtel customer care services are not at all good. I am trying to call the airtel customer care executive since 3 days constantly as my balance is being deducted without any reason and I want to have all the details regarding it. But customer care service regarding my problem is not being provided to me.

Landline not working since more than 30 days. why very delay i want to surrender that line. you did not giving the waver for flood in chennai also its very bad that time your line more than 10 to15 days not working but you collect the payment that time also what the nature.

As i have paid feb. bill.no 296342221 in your airtel express outlet ashfiyatel in salem tamilnadu. They have given the payment receipt no.862 but still i am getting the message from you my bill is not paid. please whether your express outlet has not put the receipt please rectify.

I have purchased airtel prepaid hotspot 3 days before. But till now it has not activated. The purchase was from the marketing agents he said me it will activate after 24 hrs but it has not activated at all. The agent number is 9980862222. Pls help me by knowing dis details.

My Self SUSHANT S VICHARE using AIRTEL service from last 3 Years on 9987992285. I am Facing call drop problem from last 3 months. I have log a complaint against the problem still you people stop my outgoing but no buddy bother about customer people are calling regarding payment but no one yet called for solution. It’s my request to you guys please settle my bill amount and allow me to port ASAP.

I am karthik my company name M/S Intercraft trading pvt ltd. We are using airtel connection so please disconnect immediately for broadband connection along with landline phone no 04442118773 with immediate effect.

You have raised an invoice for 1644.61 in the month of Jan 2016 due by 10.02.2016. This bill was paid by me through axis bank on 5.2.2016 through CITRUS PAYMENT SOLUTIONS PVT LTD. Once again the same amount of bill was raised by you stating due date payment on 1/3/2016. in order to avoid dispute i have paid this also once again on 29/2/2016 for an amount of Rs. 1645/-. I get a message from airtel
stating that the my bank has refused to make payment to you and was requested to take up with bank. When contacted my bank states that the amount is credited to you. Please advise what I should do in these circumstances.

The bill of my airtel postpaid mobile no 9503106569 has 685rs. i had called airtel customer care 3days ago. he told me you used extra 500rs net data but i dont used exta data so p/z give my requst & consider my bill 500rs......thank you

We are the customer for past 4 years ,but we did not get offer in limted price, recent our plan running 80gp for 3099. before 4 months we have plan 150 gp in less price we wont to activate now soon as soon as your customer suggestion. for continue for process network we want offers.

Our Airtel sim number is 7899884006. we are not able to open the ports. so since from November we are not using the internet connection. we return our modem to Airtel dealer in the month of January. but bill amount is still running. please cancel the internet service for our Airtel connection number.& we will pay the amount for the bill for 11 Jan 2015 to 10 February 2016. so please cancel our connection. please forward your reply.(contact number RAJANNA:9632517755)

Rental waiver vide your ref No 574057116 dt 13 Feb 2016 for full month was given to me. Rs 1462/- is shown and last date is 17 Mar 2016. I request you to waive the full amount as it was promised to me vide your above ref No 574057116. An early action is requested. Thanking you in an anticipation.

With regards
Pritam Singh

We are a charitable hospital we are having a PRI connection for our hospital patient 011-45111444. please provided us the detail of the plan becz we are getting a huge bill every month either provide us the better plan else we have to change the service provider.

sunil 9899906622

I am Neeraj Sharma from ujjain state madhya pradesh,my airtel connection no. is 0734-4014928. My connection started from 10 feb 2016. I am unhappy with your service because from approximately 30 days I did not get the landline instrument by your service provider (Ashwin) which is the head of ujjain, ratlam zone. from 15-20 days i was called ashwin ji, he always said that sir i ll solve problem tomorrow or i ll call u later or sometime he was not answering the call. I wish you understand my problem. So kindly solve my problem as soon as possible. thank you.

Firstly i was user of vodafone since 3 years,one day someone call me from airtel customer care then told me if i transfer vodafone to airtel postpaid then i will receive airtel 99 plan, then i made my vodafone sim into airtel post paid. But when i received bill there is a 399 plan. it is very bad to make foolish to customer by telling nonsense. if this is not 99 plan i want to back vodafone.

Today i called customer care then they told me that i should stay 90 days in airtel. what are you doing?? First you people told me 99 plan after that bill sent me and showing 399 plan and forced to stay 90 days minimum ?? What is it?? Plz solve my problem!!

i take connection from puneet (retailer) bhopal, he said that plan of Rs745....12gb at 4mbs after this 10gb also given at 4mbs because my previous connection is bsnl but after 12gb i could not get 10gb data at 4mbs.....plz provide me 10gb data.

Hi I'm an airtel broadband user and I'm using your Internet savvy plans and my rent is 1099. My complaint is that I get the bill of Rs 2274 but my actual bill is Rs 1258 it shows that I did not payed my voice activation charges but I already paid to Mr. Ritesh his mobile no. Is 9501220511. My airtel account no is 7025300696 and my airtel fixed line no is 01724611688 so plz resend my bill without activation charges of Rs 1000 because I already payed.

Thanking you
RaM Bahadur thapa

Dear sir/ madam, my mobile no. 95007 58275, I have chosen a autorenewal for 32 Rs. Rate cutter on 13.03.2016, the amount deducted on that date. But, that plan not activated for my number at present. I have communicated to customer care now, they inform me that the pack amount deducted but not taken into the account and assure me that pack amount reimbursed to me. But I ask about you have to reimburse the deducted charges for call for past two days and pack also renewed to my number.

I want to change my bill plan but I'm not able to contact costumer care number. I'm facing problems to reach your Airtel care agent then how can I change my bill plan. 9958224867.

Hi,

My service No.is 3010169518 and i am having problem in my airtel tv connetion. I was not recharged for the past six months and two days back only i activated my recharge but i could't get connection to my tv. Even the receiver is not switching on. Could you pl.look into this.

I am in qatar.

Appreciate your immediate response.

I want know regarding my balance deduction i have recharged for rupees 50 at last night but now only 4 rupees are left plz solve my problem.

Hello airtel, I am having serious issue of high ping in 4 mbps plan.. My fixed line no is 07314098327. My mobile no is 9826625741. I am having high ping near to 100 , 130 ping . My purpose of using broadband is for gaming.. There are many internet provider ,who are able to provide me lower ping .. My airtel plan is 8 to 9 year old, kindly resolve my problem. 1499 plus 14% tax.. (1700 ) is worthwhile for me. Normal ping in other cities on 4 mbps plan of air-tel is maximum 50,55. Kindly solve my ping issue or else I will stop using airtel by this 23. And not only mine but also of 7,8 frnds and relatives .

Thank you
palash shrimal

Dear Team,

I paid my mobile bill on 29th February 2016 and got a payment success email from airtel. Also, the same amount of money has been debited from my account and has not been credited, so cannot be any payment failure. Please refer to the screenshot attached "bank account statement-sandeepa'. However, my outgoing has been discontinued from today morning. Since I have only 1 sim card, I am totally helpless now.

I contacted Bank and I was intimated the payment was successfully credited to airtel account. Now my question is, if the payment was successful, why, on the first part, I got a payment successful email. Secondly, why in spite of my money debited, I have to deal with this mess. I have an international travel tomorrow and I need to sort things out before I fly. But thanks to airtel, I am totally helpless and in a mess.

If there is any discrepancy, please sort this out. Either refund the money to my bank account so that I can pay again else, get my outgoing up and running. I am unable to call complaint because of the outgoing been barred. I am sorry to say, this is something I never expected from a renowned company like airtel.

Please take it up on priority and fix it and right now I am paying for carelessness at your end.

Regards,
Sandeepa Bhattacharjee

I am an airtel user and using post paid plan of your provided postpaid service for the number is 8454847574.

I want to change my plan, convert to prepaid plan. But Some due personal reason i not able to visit ARC submit my document , So i request to you pls send to any person at my home and collect my document and i want to same Airtel No convert in prepaid Plan. Any query pls contact this no.

my mobile no is 9449403970. Migrated from bsnl to airtel. I wish to complaint regarding the mobile tower signals in mahalakshmI layout bangalore are so very poor that we are not able make or receive calls. Its so bad that we have to come outside the house and on to road to make or receive calls. U may have to urgently look in to the matter as its becoming worse by the day.

I Have landline connection in Madurai and MY NUMBER IS 0452-4520075... i used only net connection in this number. Now, I Like to change my scheme of out going call with net connection in low cost of bill. So kindly change my plan as quickly.

I am an airtel user having mobile no 9166088575. My billing period for the given number is 17th-16th of every month and I had 2G data plan till 16th March & on 16th night I have requested for de-activation of 2G plan & opted 3G data plan and on asking about charges of 3G plan I was informed by customer executive that 3G plan data charges will be added up in next month's bill, but when I saw current month bill the charges of Rs.250/- for 3G plan has been added up in this bill only. So being not my mistake, kindly adjust this amount of Rs. 250/- in next month's bill.

Greetings, Recently during November to December 2015 due to heavy rain my Broadband connection was not working and i cant able to pay the bill also in the bill they have charged the late fee amount which was not at all acceptable. Request you to kindly wave up the total bill charges and late fee charges till now immediately before i quit from your connection.

Important note: for three years there was no speed increase in my area and airtel was lying they will do it. I AM GETTING ONLY 2MB SPEED WHICH WAS NOT FIT TO DO ANYTHING WITH THIS SPEED.