feedback@sbicard.com: SBI Credit Cards Customer Care email

I am RAMACHANDRA REDDY G, KVB SBI card holder stopped using the card long back and now suddenly i have received bill to pay fees and i am not interested in kvb sbi card bearing no 4377 4847 1401 ****, hence pl cancel my credit card, my address RAMACHANDRA REDDY, HNO-1-1-726/2, FLAT NO-101, SOUTHERN PRESTIGE APTS, GANDHINAGAR, HYDERABAD -500080, my phone 09347056026, hence pl do the needful sir immediately.

thanking you,
Regards,
G Ramachandra Reddy

This is Prakash.M. I got SBI credit card, card number :4377486575955438. l am generating pin number in online but it is showing error. I have given current date of birth but it is wrongly updated in the SBI database. so kindly update the date of birth as 31/08/1978. so this is my date of birth which I had given to SBI and the same date of birth is mentioned in PAN card also. so kindly update the same date of birth and see that I get the pin number immediately.

Unable login to my Credit card-4377486997685514 for the last 3 months. I have lodged complain in the month of October, 2015 and again yesterday on 09/01/2016 (Complain No:
1-4534318115) about error occurs every time even within five minutes of login into my account message occurs "Session has expired" (screen shot enclosed) and I am unable to check my statement from the last three months. Please do the needful so that I can login into my account in sbicard.com.

I am Divyanshu singh, No. 173, flat no. 104, Yuvraj residency, Devi nagar main road, lottegollahalli, Bangalore 560094. My credit card no is 437748565581****. I am using other bank's credit card and I have credit limit of One lakh 30 thousand, you people have given me only 31000 cr. limit which is not at all useful for me. Requesting you to please Increase the credit limit otherwise cancel the credit card.

My name is Manvendra Singh Rana and my card no. is 4726426759138284. My user id and password is not working. user id and password is locked on your side. This type message seen on screen:

"Your account is now locked and you cannot log in to your SBI Card Online account. Click on ‘Account locked’ to unlock your account instantly or call SBI Card helpline at 39020202 (prefix your city’s STD code)."

Please solve my problem as soon as possible.

Manvendra Singh Rana
Phone No. 9815857263

My credit card number is XXXX XXXX XXXX 9775. I received this card in mid November 2015. But till date, I have not received PIN by speed post. I have tried to get it by on-line facility, but it is not accepting my login and password. So finally I have decided to ask it by speed post only. If I dont get by 31st Jan 2016, the card will be surrendered. Thereafter, consumer complaint will be filed for breach of contract, deficiency in services and mental harassment.

The credit card statement showed that i have made online transaction of Rs 7888/- E-Pay kerala mumbai. Just let me know where i have used this card to whom this payment has gone. contact on my mobile no 9819277493 between 2 to 4 pm on monday 18/01/15) or sunday between 9 to 12 am or evening between 7 to 9 pm.

Rajanikant Gajanan Shirbavikar

This is Nagavath Raju (DOB: 11-06-1986) bearing SBI credit card no: 4726426896620***, i blocked this card in last month, so i want No objection certificate (NOC), kindly issue the NOC as soon as possible.

My credit card No. 400667653435**** was valid upto 03/15 and I request you to issue me new card. I could not use the credit card for long time as I was posted to a remote place in Assam. Now I have been transferred to Banglore. I am also a DSP account holder. Please issue the same on following address.

Lajpat Rai (New mobile No. 8095974237)
J-2/11 DRDO Township Phase - I
CV Raman Nagar
Bangalore - 560093

Kindly refer our telephonic discussion at dated 1400 hrs today on 22/01/2016 regarding auto debit from SBI account. It is requested that the auto debit bond said to be executed with SBI Cards. I am interested only in Cheque payment.

It is mentioned that an amount of RS 30583.97/- has debited online on 11/01/2016 at the same time a Cheque no. 455856 dated 08/01/2016 (amount 30600/-) was also debited against my SBI card on 12/1/2016. It is therefore requested that the additional amount may please be reverted to the same account.

I would like to mentioned that immediately after lodging the online complaint I received few telephone call from different numbers asking the personal details like card no., OTP etc. The calls were received from +91-7543000732 (True caller identified the caller from Ashoknagar, M.P), another calls are from +91-7289909320, 8951909804, 8698341679. I doubt the genuity of the calls the same may please be looked into. The calls were received within a fraction of seconds after lodging the complaint is doubtful because either an insider passing the information to someone or somebody is monitoring the site parallely.

Thanks for your advice and cooperation.
Thanking you.
Jayan V.R
7760509141

In my sbicard bill dated 22.01.2016, one payment of Rs.1363.33 on 02.01.2016 against PAY YOU MONEY is shown twice, though only one payment is made by me. It is requested to correct to same and cancel one extra payment.

I am N.Ganesh Babu my credit card no is 4726426759129*** I have not used my card yet but I have received a statement due amount of rs 3918.16 and my card is blocked. Kindly do the needful I have already sms problem but till now I have not received any call.

I am the holder of the above card for the last 15 years or more. Recently my card has been replaced with a new card somewhere in October 2015. In the covering letter it has been mentioned that the 4 digit pin will be forwarded within 10 days. Though 3 months has passed I have not received my pin. i am not able to shop for want of pin.

I am not able to create an user ID though I have submitted mt KYC form. My Mobile is not registered yet, In Mira Road (pin 401 107) your courier service is very poor. Monthly statement is not delivered at all. I cannot go for statement for want of registration.

Will you be kind enough to forward the pin number at an early date, You can contact me at my email address above or my mobile no. 9930032902

Thanking you

I have received a call on 18.09.2015 stating that SBI wishes to redeem my reward points that has been accumulated with my SBi Card. They said an amount of Rs. 8400/- will be debited to my account as ebay which will be credited back to my card after three months. However I have been receiving calls from your customer care executives stating that the card payment is due. Hence I have called the SBI Helpline on 12.01.2016 and spoken to your customer care executive regarding the same. They have delivered an SMS stating that the issue will be taken up for consideration and issued request No. 1-4582144493 and again an SMS was delivered stating that request No. 1-4582261891 will be taken up and the Division will get back to me by 27.01.2016 regarding the issue.

However I have not received any SMS or calls from your side and hence I have again called the helpline today as I am receiving numerous hoax calls stating that they are calling from SBI Cards and talking about the refund. I am very sorry to state that your customer care executive states that the file is closed and the amount will not be refunded. But is not the responsibility of SBI cards to intimate the customer after the file is closed?? Is this one of the leading credit card division of the country giving service to the public?? very sorry to further state that I was not interested in your card, however your executives have time and again called up our office and promised to deliver service?? What service?? rubbish... Today I have requested your customer care executive to cancel my card.... Hope they will do the same without delay.

Further I request you to kindly go through my payment details and see for yourself where I have defaulted in your card payment right from the time I was issued card till date.... As per me I do not hold any outstanding with your card... Whatever is debited is not from my side. I request you to waive the amount of Rs, 8400/- along with interest debited to my credit card amounting to Rs. 10617.26 failing which I will be forced to register my complaint with the Consumer Forum, which please note. Request you to go through my payment history and waive off the same at the earliest under intimation to me.

My SBI Credit Card No. is 4726 4268 9704 0574. I received one mail on 18th Jan. 2016 Dear Card holder your SBI Card ending in 0574 is eligible for Annual fee waiver of Rs.499/- and the same will be credited to your account within 30 days. On 24th Jan., I received a mail that total amount of Rs.568.48 (Rs.4999-For Annual fee) + Rs.69.56 is due for GST debit for current statement) = Rs.2.50 for SBC debt for current statement) is payment by 11.2.2016.

I contacted your customer care centre they inform that my balance amount is Rs.70/-. I can't understand what's going on, and how much should I pay. Kindly reply me.

Dear SBI Card Team,

I am deposited cash directly on SBI Branch Challan No:036747318 for the date of 06/02/2016.Payment Due date is 06/02/2014.but payment till now not updated please once check with this challan no and update before due date

Regards:
Krishna.

I have applied for Credit Card, submitted the docs. It was declined by your end stating decline due to Car Loan not updated to CIBIL. On the basis of my CBIL I have recently availed personal loan my rating ( credit points above 750) then why it is decline? Request to give the exact reason of decline, so that I will be grateful.

I have pay timely my payment through sbi bank counter but in my current statement Rs.350 payment dishonor showed and other misc. charges also showed so it is therefore requested you debited amount please be credited. I shall really very thanks to you for this kind of act. My card no. is 4726-4268-9819-****

I have already Axis credit card but last before 6 months I was apply sbi credit card. Sbi member saying abut c card charges 500only annual charges but he is making platinum card 2999. I was completed c care 3-4 time every month but no response. I had mail 3 to 4 time but not any responses. Now I was making only complaint but not solve my problem. I have very bad experience this sbi c really I have sbi c card but I can't use. Very bad sbi company and sbi card member I will not suggest any people.

SBI credit card executive are cheating with people. They are fraudsters, i purchased a scooty active in april 2015, and i have to pay full amount with interest within 7 months but they deducted extra amount every month from my account. so i want to refund my full amount, i want to close my credit card soon.

I lost my credit card last July 2014 and i have already missing complain against the card immediately by customers care and I was already paid total due amount.. but now when I am again issued the Fbb style sbi credit card last Dec 2015... i don't know unfortunately my previous sbi gold card showing the billing statement on my recent sbi card account. I am very surprised, plz tell me how can be possible. Last 2 years I don't received any message regarding this.

With due respect I want to draw your kind attention regarding waiving of the said amount. I had applied for SBI Card. After getting card I have not received any message or mail regarding due amount. After two months I got a message to pay more amount than the actual due amount. I made payment of actual due amount. Even after making payment of actual due amount, I am getting message to pay the illegal amount regularly. In this regard I had made complain regarding this and I was assured that the illegal amount will be waived. The request for charge reversal no. is 1-4797218251. But till date I have not got any confirmation regarding this from your side. Regarding this I tried many times to contact customer care at 1860 180 1290 no., but no body is responding & only computerised voice is repeating its word. In this regard I am getting mentally harassed. Due to above reason, my card has been blocked and I am not able to use my SBI card for my required purposes.

You are requested to take necessary action from your side to waive of illegal charges on my SBI Card at the earliest.

Thanking you.

I am Krovi Lakshmi Padma Latha the credit card holder of SBI CREDIT CARD residing at Labbipet, Vijayawada. Few days ago I got a fake call ( Ph.No: 9210944860) the person told that he was calling from SBI CREDIT CARD asked all the details of my card by my name. He said that the reward points of my card will expire by Feb 25, 2016 so on the basis of reward points he told that he was sending some accessories and made a online transaction by asking me the OTP No. I believed that it may be truly fom the SBI and told the OTP No. I got the call form the above No. for above 6 times. he made the transaction on my card for the amount of Rs. 7888/-. He also said that the card will be changed by photo on the card and the present card will be dispatched. I got the msg by name of SBI from another Ph.No. 7827652390 about the reward points and the amount which was debited from my card. Hence I request to give solution for my problem and help me of any chances to get my amount return.
My Mobile No. 9010603162.

Outstanding bill amt of Rs5872.64 showing in the statement till to date but i have not purchased any item not received any items. this has to be clarify & i request to remove the out standing bill.

My card no was: 437748695463****. I had made the payment vide thru Cheque No 204524 4/2/2016 payble vijay bank, New Delhi droped at Dwarka Sector 10 branch New delhi. Cheque already debited from my account on 6th feb but it was still shown on outstanding. and other side also lodge I am not interested to continue CPP subscription. kindly wavier from my dues kindly take necessary action asap.

Hi.. I have settle my SBI credit card balance through settlement process. I got letter also from SBI and the same will has settle in 7 installments. My last installment dt was 13.2.2016. After clearing all installment still statement is generating and card was not closed. My Card no is. 437748699671****. Pls close the card immediately as i am not going to pay the balances which are generating month on month. Pls respond, I had also made complaint of the same vide complaint no-1-5124137785 dt. 17.2.16

Dharmendra Bisht - 9967574832

I am user of your credit card, we pay regularly payment, but last transaction was missplaced by bank (drop box) I give all details to your concern on telephone, this cheque till today not debit from my account, I request to pls do not charge any interest on it , I also request to your team if they collect this payment pls do not charge for collection.

Till date I am not received new platinum card and as you are telling that it is despatched on 29.01.2016 and also i am unable to contact customer care. so please look in to the matter urgent and call me back.

An Item booked by Minakshee Garden new delhi has been reached on my postal address on dated 06/02/2016 havin consignment no X15489839. I had not receive the booked material and i resend it on the same address from they have came. My Transaction is made for this Item . So I have request you to cancel this transaction which is made by minakshee Garden new delhi and return my deducted amount for the aforesaid.

MOTO_TPSL on 22/01/2016 Thanking you
From Basant sharma Account No-4377486604375756

I Am Nitin Mhasawade my royal sundaram insurance plan to be create Emi. Amount 1659/ now total amount i will not possible to paid. as telephonic discussion he said you paid monthly only 138 rupees in 12 month but actually not happen. so please give me Monthly Emi.