Official website: Dish D2h Online Customer Care Support Link

Company
Department
Customer Care
Region
All India

If the above contact didn't helped you, here are alternatives to reach Dish D2h customer support.

Contact Number

1800-212-212 - Contact details
9115691156 - Contact details

Email

customercare@d2h.com - Contact details

Comments

Customer service is very bad our DH is not working since 20 days every day customer service people saying that today we are sending person for servicing still not body not attending the issue. Very bad service.

Dear Sai,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at customercare@d2h.com so that our team can look into your concern.

Regards,
Team d2h

Gouri Prasad P…

Fri, 02/08/2019 - 21:39

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This is the worst ever service provided by Videocon D2h. Not replying to mails and call never connects. What else can be expected from you.

I am repeating, I am unable to view my favourite channels which were selected by me. I have also recently recharged my account.

Hoping for a positive response from your side. Let me remind you, there are many other options available in the market. Social media is also one of the other options which I can choose but I think, I should give another chance to you for responding.

Regards,
Gouri Prasad Pattnaik

On 06-Feb-2019, at 8:56 PM, Gouri Prasad Pattnaik <gouripattnaik @hotmail.com> wrote:

Dear Team,

I have changed my plan details as per the new TRAI norms by selecting my required channels. Even though I have selected few channels, I sm unable to view those.

I have been trying to reach your customercare number but unable to contact after long waiting of 9 mins. Today, your phone is not connecting at all.

I have faced horrible experience from your side since last few days. You also have no liberty to call your customers.

My customer ID- 73544577

Regards,
Gouri Prasad Pattnaik

Dear Gouri,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Regards,
Team d2h

Dear Gouri,

As per discussed over the call with you, you wanted to add Star Sports 1 HD and sony ten 1 HD channel and these channels have successfully been added in your account.

Regards,
Team d2h

Sunil Kumar

Fri, 02/08/2019 - 23:37

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bad experience with d2h Videocon customer no. use less no body pick the phone I also want to change my package but unable to do this.

Dear Sunil,

In order to simplify the complexes, Write us the list of your desired channels/packs on customercare@d2h.com. As per the TRAI guidelines, we will help you to enjoy your favourite channels on fair rates and will assist you in the best possible way.

Regards,
Team d2h

Very bad and worst worst service ever... Before 5 days the due date is not necessary.. There customers No. are useless and wrong number.. They not giving a response any phones calls and SMS.. Before last 4 days the service is not working properly all channels are not working.. My recharge package is going due to the waist..plzz take a action for d2h services.

Chandrakant

Sat, 02/09/2019 - 18:44

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The customer care phone is very difficult to connect. Once connected chooses option of calling back. But they didn't get time to call me back. D2h Websites available in office times only. Saturday and Sunday not working.

On website I choosed all channels and submitted. Once submitted I got message that your channels will be reviewed and will get back to me. I thought I will get payment page. But due to such service I am not able to see channels on my tv. It's a really idiot box from 1 of Feb. My RTN is 7709047080 and my customer id is 130541402. Please do call me or help me in this. Such conditions are forcing to leave me Videocon D2H. Remote control is cheaper out side shops but with videoco engg it costs 300.

Dear Chandrakant,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Regards,
Team d2h

Dear Chandrakant,

As per discussion over the call on RTN (7709047080 ), you were facing the issue of services not working that has been already resolved. You wanted to make changes in the package for which you can visit our website/application

Regards,
Team d2h

Parashuram Tanangi

Sat, 02/09/2019 - 18:56

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Not satisfactory service my d2h service offline before 2 days but any executive cannot called me for resolve the issue. Very bad service.

Dear Parashuram,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at customercare@d2h.com so that our team can look into your concern.

Regards,
Team d2h

None of the contacts are working. We have asked for subscription of new channels, Nothing is there. it's weekend and we are not able to see our fav shows and also not able to contact customer service by any means... Neither website is working nor app. after doing forgot password app says otp sent to ur mobile number but we are still waiting for that otp to come .. its flying somewhere don't give connection to people when u don't know how to handle them ... Pathetic service.. going to change plan asap.

Naresh pundlik mate

Sat, 02/09/2019 - 20:08

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This customer services very bad. My already complaint to register but not response to any call.

Dear Naresh,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at customercare@d2h.com so that our team can look into your concern.

Regards,
Team d2h

I advice you to shut down ur company. I said it is better too because u can't manage it.

Dear Vinod,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at customercare@d2h.com so that our team can look into your concern.

Regards,
Team d2h

C.venkatesan

Sun, 02/10/2019 - 09:07

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Most of the channel not working properly still yesterday. Now from not worked all channels. what are you doing? Why are switched off your customer service number? Please solve this... cus ID.128454016.

Dear Mr Venkatesan,

We tried to call on RTN (8939114118 ) but did not get any response. We have sent refresh command regarding services not working issue.

Regards,
Team d2h

Rohit Saxena

Sun, 02/10/2019 - 09:16

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Very bad services they are thief stolen money 3rd class customer support. Poor company.

Dear Rohit,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at customercare@d2h.com so that our team can look into your concern.

Regards,
Team d2h

Sivakumar R

Sun, 02/10/2019 - 09:31

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1800-1370-444, 03340083477 both are useless.. not able to reach customer care support team. I have signal problem and not turned to green signal. Dont know what to do.. if anyone has right cust. Care No, please share. I had called your customer care but they where not able to tell the cause of the problem. Now i am thinking of changing my DTH company.

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