care@irctc.co.in: Indian Railways IRCTC Email

Email
care@irctc.co.in
Company
Department
IRCTC
Region
All India
Note
Contact IRCTC customer care through email for queries and complaints.

If the above contact didn't helped you, here are alternatives to reach Indian Railways customer support.

Contact Number

0755-6610661 - Contact details

Support Link

Official website - Contact details

Comments

Prem kishor sharma

Mon, 12/31/2018 - 10:56

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I had booked my tkt online and the date of journey was on 23/12/2018 from patna jn. but the train was diverted unfortunately i had not got any msg on my number of divertion. I was not knowing about TDR filling.will i get my refound my tkt pnr number is6322826219 toofan express. my mobile number is 7978748123

Pradip Kumar Das

Mon, 12/31/2018 - 12:13

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I have booked one ticket for my family from Surat to Khargapur on 31.12.2018, the PNR No. 8613994613 and transaction ID was 100001606306176, but still not received any SMS on my registered mobile No.9007002790. Please look into this matter.

Shridhar Konnur

Fri, 01/04/2019 - 11:00

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Signing is asking that User id is not valid. Please suggest me in urgent.

After linked my aadhar card i can't able to book my ticket( pop up coming traveller must carry a aadhar) no option to accept or declined, so i released my aadhar card. now my account was suspended. how can i activate my account.

Jay Shankar Ch…

Fri, 01/04/2019 - 21:37

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When i booked ticket on 02/01/2019(wednesday)the transaction was completed and money was debited from account but ticket was not booked.Money is not credit to my account back. Its very bad thing.

Karumanchi Ashok

Thu, 01/17/2019 - 11:13

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Money is not refunded my account. pnr is 4352074539 train number 56504 pass NANDYAL to BENGALURU train booked by 14 Dec 2018 to 14 Dec 2018 but train is cancelled...yet money is not credited my account so plz refund.

Rajinder trehan

Thu, 01/17/2019 - 12:05

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The new irctc site is so confusing you dont get its head and tail. i have tried my all the knowledge to find booked ticket history it is no where available.if you want to cancel the booked ticket please let me know how to find booked history. i am using this site for the last ten years but the new one is totally confusing. hope to get the answer. help desk is totally useless the dont pickup.

Janardhan Samb…

Sun, 01/20/2019 - 11:28

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One of the most user un-friendly site. I booked tatkal ticket for my friend Mr.K.Sreedharan (72) after debiting my card I got a reply "choice of confirm berths not met". Now I do not know if the ticket has been booked or not. What is the meaning of the above, and where is my ticket??? All help lines don't work. The whole thing is a farce. The ministry must do something about it. I think this site is intentionally made unfriendly so that other sites like yatra, Paytm, MMT, etc etc cna make money on booking the same tickets. I sincerely hope this letter reaches the railways minister.

Wuriti Chanti Babu

Wed, 01/23/2019 - 09:47

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The web site does not provide for e ticket regeneration.I have booked a ticket on 8/12/2018. The PNR number is 6722941639. My mail, Phone date is lost as the data storage option was set for one month only.To day I wanted to obtain e ticket (for the PNR 6722941639 ) from the web site.It appears there is no provision for the same though in the earlier version of the website such provision was available. I may be provided with the e ticket afresh through my registered mail ie wcbabu @gmail.com.

Bikramjit Singh

Sun, 01/27/2019 - 20:04

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I have taken a new mobile. My irctc is not logged. Please help me.

Gyarala Shankar

Fri, 02/01/2019 - 09:32

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My old mobile was lost, no is 9346896220. So i want to update my new mobile no, is 9989268986. My irctc account is GYASHANKAR. Kindly update my new mobile no. As soon as possible. Thank you.

Ashish Kumar

Fri, 02/01/2019 - 13:39

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My self ashish kumar. i had booked a ticket from LTT to ALD on 17/01/2019 for upcoming journey date17/05/2019 with PNR. 8714693138 in pqwl wait list & it will cancel on 21/01/2019. the refund ref no.is 901708267740 for this cancel ticket as a status of return amount but on 01/02/2019 still date i did not receive any amount against my cancellation. Plz do something immediate action on it. thank you.

Vinod Singh Chauhan

Sat, 02/02/2019 - 09:43

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Dear sir my PNR no is 2456101170 and my booking date is 30 December 2018 and journey date is 21 jan2019 cancelled date is 11 Jan so did not get refund money after cancelled e ticket amount 1300. please refund my money.

Bharatshrimal

Tue, 02/05/2019 - 13:46

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I have cancelled my ticket on 19.01.19 irctc e-ticketing service from vadoara jn. to mumbai central but till now I have not received refund of Rs:135/- in my account.

Sanjay Saurastriya

Sat, 02/09/2019 - 11:01

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Transaction failed and amount debited but amount not refund yet.
Transaction id 100001646458517

Haresh Kumar Singh

Tue, 02/12/2019 - 19:31

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Till today 12-02-2019 I have not got refunded money of cancelled ticket my PNR no.is- 2356819656. Another PNR no.- 8437202974.I paid through ATM debit card.

Shubham Agrawal

Thu, 02/28/2019 - 19:33

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मैं IRCTC में टिकट बुक किया था १४ फरवरी को सतना से रायपुर के लिए तो train रध हो गई मेरा पैसा वापस नहीं आया है कृपया आप मेरा पैसा वापस कर दें और रायपुर से जैतवारा कि टिकट थी तो confirm ना होने के कारण कैंसल हो गई १८ को किया था तो उसका भी पैसा लौटा दे train number 12535 PNR number 2518888115 दूसरा train number 15160 PNR number 6524352076 कृपया पैसा वापस कर दें.

Ajit Arsekar

Sat, 03/02/2019 - 09:28

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Even after verification of email id when iI go for booking everytime email id shows as not verified. since yesterday I could book only one ticket. I want to urgently book another ticket. yesterday I got message no of attempts over. again today same problem. once verified such problem should not come. please attend urgently and inform over mobile no. thanks

Bhabagiri

Mon, 03/04/2019 - 10:20

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I have tried to book ticket on irctc using
User ID- BHABAGIRI
Date of journey~18 April 2019

But the ticket was not booking, transaction was failed. My money has been deducted~2280 Rupees. It has been deducted by SBI DEBIT CARDS. So I request you to please refund my money back tomy account. Date of booking~14 Feb2019.

Transaction Id~10000682552920
Ticket Id~3199476

Dear sir,
I booked a train ticket from mumbai to bhavangar on 22 feb 19. The amount of rupee 805 was deducted but ticket bot confirmed. So please resolve my issue. Customers care not use to pick up the calls. They are just like a statue. Please this is my humble request to refund my amount 805.00

Regards,
Dharampal janu
Mumbai
8805443726
9757061108

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