Official website: IFB Appliances Online Customer Care Support Link

Complaint so many times about my IFB Washing machine but no one attended even after 5 days.

IFB customer care Panipat Service Center (Phone no-18604255678 and 918816059575) is a cheater. One day according to request of their service boy (Sarwan) I helped him by giving 4 nut and bolts for packing washing machine of another person. He promised about returning the same on next day. After a few days over while there is no response I inform the service center. They admitted that it is known to them but till now harassing me about returning the item which is required for my recent shifting and in spite of several times of request no technician is provided for packing.

Dear sir u r serviceman prepare dirty service a dirty service charge rs 5150 what is this?

My name Nevin and have a IFB washing machine under warranty period but not getting complaint register to toll free customer helpline. Pls forward this to kerala Kottayam service point my no: 8281800448. Thank you.

I have purchased front loading sonarita DX washing machine. It is often and often getting repaired. Hence, I intend to have AMC for the above w/m. How to get it done please guide me.

The controlling KNOB is found not turning from the start position automatically. your customer care persons at 18004255678 and 180030005678 thinks they are my boss (talking impolitely). If this is the case how do a customer report a complaint?! It is not that having purchased we have no other option. For your information, I made this call before 0800hrs today (03/10/2018).

The location is Trivandrum, Kerala. The mobile no given at the time of purchase was 9947230234 and it is no more valid.

I have a front loading machine under warranty.Twice the display panel has malfunctioned.Both times spare parts have taken more than 15 days to come causing me great inconvenience. To make matters worse the tech team is not up to par.This time my machine has been left with parts removed saying it would be done the next day when the spares come. It is now 10days I am still waiting. My request to the service centre to send the man to refit the gadget till the display panel comes is not needed saying if I start the machine with the defective panel the machine will blow up.

I am extremely disappointed with this new machine and with your tech team. I earnestly request u to replace this machine without further ado.

Sunil Bhandari
9820214913
9920614913

To concern all After a long, lengthy & useless followup with the Service provider Agency Shree Sai Sercices I ma fade up now of purchasing Dish Washer machine from vijay sales on 22.07.17 (warrenty till 21.07.19) due to tremendous followup its still not working and regularly showing error of F-5 signifies problem in water supply to the machine Earlier services providers mechanics told us to change the tab connection and we follow him after that again and again the error is found and since last more than 3-4 months its not working at all Pl take note of this complaint and awaiting a favourable reply and concern authentic mechanic to rectify the error at an early date.

I have a 2 ton Ac, which had a problem. I complained on the toll free number and the technicians came to resolve it. But again after 20 days had the same problem and they solved it. Again the there was issues the third time and now they are not coming. They are talking very badly and refusing to repair the AC. I am not at all satisfied with the company.

No spin movement was observed in the washing ifb machine on 15-Oct-2018. Complaint was lodged with IFB through phone and email. The problem has got resolved & machine is working fine.

Thanks IFB
Sunita Bhat & R K Bhat

I have IFB ELITE VX 7 KG washing machine whose warranty period is over.I called IFB and technician advised me putting AMC. I paid Rs.3658 for one year AMC on 15-08-2018. Technician also said shock absorber is gone, it will be covered in AMC. He also said it will take 10 days or so for spares to come. I said OK. I received a SMS on 27-08-2018 saying the AMC period is 27-08-2018 to 26-08-2019. I waited for about 20days, I booked complaint on 04-09-2018 & Complaint Ticket No: 1002010432.Till today (26-10-2018 i.e 52 days) the problem is not solved. In between these days I called IFB customer care no: 180030005678 many times to know the status of the complaint. But I was given very vague & irresponsible answers (i.e problem will be solved in 24 hrs/48 hrs etc).

This AMC is big scam I think, almost 2 months over in that one year AMC. They (IFB Service Centre & IFB Customer Care Centre) are having my money and making me go mad every time when I call them. These fellows (IFB Service Centre & IFB Customer Care Centre) are CHEATERS , FRAUD ETC. Just think in the name of AMC how much they would have looted the customers.

Elite Enterprises
No : 03 , Seshs Nagar
Poonamalle
Chennai-600056
Elite.ifbservice @gmail.com
9176100166 , 7092366311

I purchased ifb top load washing machine in march 2018.water draining out through drain pipe. Tried to contact customer care but not connected, so Contacted the local service center Guntur on 23/10/2018 explained the problem,till this day they have not rectified the problem. They were very arrogant and not responding properly. Early action please.

My Front load washing machine is not working. Bad customer care facility, no phone number active.

This is to inform you that I purchased top loading washing machine from IFB point The Plaza Mall Gurgaon on 5th Nov.2018 which was to be delivered on 6th Nov. Now today it is 15th Nov the machine has not been delivered yet. Pls look Into the matter and do the needful.

Regards
Amita

Dear Sir/Madam
25BCSDD1 25 Ltrs, IFB Convection

I ordered the above mentioned microwave online, paid online, deduction from my account for Rs 16,616-/- on Nov 14, 2018 was done. Neither I got email confirmation nor I got the order number. I shopped online from Canada but I used my Indian SBI Net-banking account to pay.

Delivery address:-
Jaspal Singh Grewal,
House # 192, Near Gurdwara Sarb Sangat,
Satnampura, Phagwara,
Punjab, India, Pin Code-144402. Phone number 94171-87324 & 88476-80931. Please reply via email, regarding the status of my order.
The email I used to buy is mine.
kuldeep_jounsh @yahoo.com

I'm not satisfied with the service. I have complained about the defective product I received on 13th Nov. 2018 and still got no response from your service center. The customer care number is always busy. Please help me out with the replacement of the product without any further delay.

Dear Sir,

I bought IFB Washine Machine TopLoad on 17th Apr 2018. Within 7 months i faced lot of problem, every month i am booking for complaint to customer care. Please check the log history regarding the complaints i registered so far. I dont know what is exact problem in machine. Every time service engineers are fixing some thing and make it to work for another 20 days. I need your help in finding the permanent solution for this problem. My Contact Number: 9487586862.

Thanks

Washing machine purchased is having AMC (No: 0060417012) and the same was further renewed.. Technician is not ready for timely servicing and the person who attended the complaint could not solve the complaint permanently.. The adpter connection supplied is not fit for our pipe.. Not able to refit the connection to our pipe after cleaning filter.. Connection given to the pipe is leaking frequently.. Technician who attended the complaint solves the complaint temporarily ..kindly take action for a permanent solution and depute an experienced / dedicated technician for servicing.

- Korason A Kunnathu, Kunnathu House, Peroor PO, Kottayam, Kerala
Mobile - 9496991585

The Machine is under AMC. Service request was lodged on 28th (No .1001638034) Though 48 hrs passed no technician called /visited. I have requested over phone to helpline four times but surprisingly no action taken so far. I have spent more than Rs.60 for lodging a complain and follow up only. It is a very serious concern Kindly send urgently the service today or otherwise I will put the matter in the Consumer Forum.

Worst product and worst servicing ever experienced. Really bad, Never going to recommend to any one.

Dear Sir,

I have purchased IFB 30 Ltr Microwave from Amazon.in site.
The details is as follows :-

1- Product Name IFB 30 L Convection Microwave Oven (30FRC2, Floral Pattern)
Sold by: Cloudtail India
2- Date of Order: 22-1-2019
3- Date of Receipt: 27-1-2019
4- Serial Number: 005411181015013684

I have attached the snapshot of IFB Microwave as placed on kitchen shelf with Serial Numbers Snapshot and also enclosed Invoice from Amazon.in as given to me.

Kindly register the product and book the warranty as applicable on the product and kindly depute the Engineer for Demo and warranty Card fill if required.

Naresh Kumar Gupta
H.No-1291,
Sector-10, Urban Estate,
HUDA, Ambala City,
Haryana-134003

Machine was very vibrating during washing. Asked for repair on14.12.18 (T No.1002497579). Technition came on 15.12.18 and told Dampers and Springs to be changed. They came on 08.01.19 to change the Dampers and told us that whenever Springs will be available they will fit that. After chasing local service provider they only said it may be available after one week. My question is there any control /supervision on service provider so that we can get some realife. More over in Kolkata all parts are available in a very little time and Durgapur is not a remote area.