eCommerce@airindia.in: Air India Online Booking Email

Email
eCommerce@airindia.in
Company
Department
Online Booking
Region
All India
Note
Customer care number for online bookings.
Contact Air India for any cancellation / refund or any further information or assistance.

If the above contact didn't helped you, here are alternatives to reach Air India customer support.

Contact Number

1860-233-1407 - Contact details
0116-932-9999 - Contact details

Email

call.del@airindia.in - Contact details
call.bom@airindia.in - Contact details

Support Link

Official website - Contact details

Comments

Sachin bhosle

Mon, 09/11/2017 - 13:46

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Respected Sir, my name is Sachin Bhosle. i book my ticket from mumbai to indore ticket no is 0982122306051 dated of journey is 18 sep 2017, on your sight by guest user online. By mistake i write my name spelling is Sashi Bhosle. kindly change my name spelling instead sashi to sachin bhosle and pls inform me by mail or msg. thanks.

I booked ticket no 0982122306051 PNR NO H1W0Q.

Santhosh CH

Mon, 09/18/2017 - 13:23

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Cancellation reference- AIBE33354116
PNR - H8JYY
Flight - AI 722 From - Bagdogra To Kolkata on 06 Aug 2017
Flight - AI775 From Kolkata To Bengaluru on 06 Aug 2017
Flight - AI776 From Bengaluru To Kolkata on 06 Sep 2017
Flight - AI721 From Kolkata To Bagdogra on 06 Sep 2017

Travellers:-
1. SANTHOSH CH (SELF) TICKET NO - 098-2121713819
2. YASHASWINI SANTHOSH (WIFE) TICKET NO - 098-2121713827
3. NISCHAY CS (SON) TICKET NO - 098-2121713822

Dear Sir/ Madam,
Please your are requested to send me the price summary of the above mentioned PNR and ticket number so that it will be convenient for my further claim of my ticket. Please do forward me to my mail as soon as possible.

Thanking you
SANTHOSH CH

Satish wasnik

Mon, 09/25/2017 - 14:21

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I have booked a ticket from Nagpur to Delhi for 27. September 2017, my flight number is 6E 221 and booking reference is AK6F2L. My mistake i have entered the last name as washnik instead of Wasnik. pl rectify the same and oblige.
thanks

Ananta kumar nandi

Tue, 09/26/2017 - 13:59

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Sir, I booked a ticket (invoice no.100 000 000 6836333,)[H1PQ] and another ticket (pnr L6VX78)[H1PQ4] booked by company OSL, flight booked from Mumbai to Raipur on date 26.09.17.

I used only 1 ticket, for other ticket no coupon issued. 14 times i called to customer care regarding cancalation of 1 never received any response. As i visited to reservation counter and given below acknowledgement..

MUCIA 9999 1200 25SEP17
1. NANDIANANTAKUMAR H1PD6
2.AI 651 T TU26SEP BOMRPR NS1 1010 1150
3.DEL/T18001128747 MAKEMYTRIP.COM
4.T

5.SSROTHS 1A AUTO XX IF SSR TKNA/E/M/C NOT RCVD BY AT 2130/25SEP/DEL
6.SSR OTHS 1A .PLS ADSD CUSTEMERDETAILS
7.SSR OTHS 1APFS NOSHO AI651 T 26SEP17 BOMRPR
8.OSIAI PAX CTCM 919969288191
9.OSI YY CTCP 18001028747
10.RMK SUSPECT DUPE WITH H1PQ4

Hope i may receive response in this regard.
thanks

Journey date 11 nov 2017 from delhi to leh tickets booked on 09 nov 2017. Paid 4655 rupees, tickets not booked but money deducted from account. you are requested to refund the money back in account. pos no 00100278 txn no 630281.

Sandeep Kumar

Fri, 11/17/2017 - 10:40

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Sir, I booked PNR NO HTLYV and also ticket no. are 098-2123051722 dated 15 Nov 2017. Sir this ticket last name are wrong Umar and wright Kumar. Please correction my last Name spelling of air india ticket. Date of journey 03 Dec 2017.
Thanks
Sandeep Kumar

Prakash Rajubettan

Fri, 12/01/2017 - 15:20

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I was correcting in manage my bookings for a sector from Kolkata to Chennai, December 12 , 2017, the change needed was Kolkata to Delhi. on the same date. HEBHM is the PNR number and web reference AIBE36173971. Change was not done in two attempts and money was deducted from my card twice. Rs. 10,206.00 each for each attempt.

Kindly refund Rs. 20412.00 to my card as soon as possible.
Prakash Rajubettan Ph. 94426 01234 e mail rb.prakash @yahoo.com

On 02.12.2017 AI 9528 was cancelled and my ticket vide PNR No JLHTF was cancelled by airport authority. Since I bought the ticket by debit card please debit the same amount to my account. Please advice when the amount will be send to my account.
Web reference: AIBE36442951
Last Name: Ramineni

Cash kumar

Tue, 12/05/2017 - 00:00

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Dear sir /madam
I have booked ticket for my journey on 13th of December 2017 from Air India flight- flight number- AI 405 from Varanasi to Delhi , timing is 16:50-18:25 done by the name of 'Cash kumar' . I Opted OTP option on my mobile of amount of Rs4250 and when I had proceed, the amount get deducted from my account but ticket was not get confirm and show declined option results cancelled automatically due to some errors and this procedure take 2 times . so total amount is deducted from account is ₹ 8500 kindly try to refund it in account of SBI account number is 20020993131 by name of account holder - Sachin Mathur.
Amount have to refund to - SBI main branch
Kachehari , varanasi. U.P
A/c holder name sachin mathur
A/c no- 20020993131
Traveller name- Cash kumar

Regard
Cash kumar
Mobile no. +919792386666

Rajesh Kumar Rai

Wed, 12/06/2017 - 14:20

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I have booked a air ticket online in the name of Neetu Rai, Parnavi Rai and Srajan Kumar Rai of 06 Jan 2018 from Delhi to AIZAWL through Kolkata.

I have opted bank transfer option to pay and paid the amount of Rs. 32208. The amount was deducted from my SBI A/C (Transaction ref no.LU5864116504. The amount was transferred to Air india, however the ticket was not generated.

It's requested that deducted amount may please be refunded to my SBI account number 10795256340(SBI KASHIPUR, U.S.NAGAR, UTTRAKHAND) Bank code is 0668.
Rajesh Kumar Rai
Asstt. Comdt.
KASHIPUR
Email ID- rairajesh_123 @yahoo.com

Aseez K S

Fri, 12/08/2017 - 00:05

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I have booked two online ticket on 07 dec 2017 from KOCHI to DELHI and return journey on 10 dec 2017 and 16dec 17 respectively but the money was deducted from my account (AIRINDIA txn 5867905714 SBI VISA DEBIT CARD) OF RS 59678 PNR NO H2RMO ticket was not generated. please make necessary steps to refund the money in my account.

Rajesh Kumar Rai

Mon, 12/18/2017 - 10:39

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I have booked a ticket on 06/12/2017 for Mrs NEETU Rai, Miss Parnavi Rai-10years, Master Srajan Kumar Rai-09years, from Delhi to AIZAWL (date of journey 07/01/2018). Amount of Rs 32208 has been deducted from my SBI account number 10795256340 but ticket confirmation email not received till date. PNR ref of my booking is HM2YJ and Y2PJV. PLEASE REFUND MY AMOUNT.

Mohd Ilyas

Mon, 12/25/2017 - 16:25

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I have not got ticket detail. Plz send me ticket detail in my e mail id.
Delhi to leh (Dt 19.Mar. 2018)
Air India 06.45 dept and 08.00 arrl.
Name: mohd ilyas ilyas

Request
I was booking a one ticket for 1 adults from DELHI TO LEH for 19Mar. 2018 and the fare for done ticket not recive in email id But for some reason when I made the payment through my net banking I'd.

Thanking u sir

Sandeep Kumar

Wed, 12/27/2017 - 16:19

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Please cancel my air India flight no AI-890 From Imphal to Delhi dated 03 Dec 2017. My ticket no are 098-2123051722 and PNR no HTLYV. PLEASE I cancelled my ticket for domestic problem. Please cancel my ticket and refund my money.

Thanking you
Sandeep Kumar

Gaurav sood

Thu, 12/28/2017 - 20:05

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Sir, i had cancelled my air tickets from ixb to delhi and had asked for refund under forces quota. Still money not credited. The booking info is as-
AI 880 - Booked Bagdogra (IXB)
Wed, 6 Dec 2017, 13:55 Delhi (DEL)
Wed, 6 Dec 2017, 16:05, Terminal 3 Economy - L LMIL50 Wed, 6 Dec 2017 Wed, 6 Dec 2017 Armed forces: 25 kg

FLIGHT Depart Arrive CLASS FARE
BASIS NVB* NVA* BAGGAGE
ALLOWANCE
AI 879
Booked Delhi (DEL)
Wed, 13 Dec 2017, 11:00, Terminal 3 Bagdogra (IXB)
Wed, 13 Dec 2017, 13:15 Economy - L LMIL50 Wed, 13 Dec 2017 Wed, 13 Dec 2017 Armed forces: 25 kg
1 Armed forces @ INR 9,350.00 :INR 9,350.00
SURCHARGE
Total trip cost: INR 9,901.00

Subir Kumar Singh

Sat, 01/20/2018 - 20:31

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Dear sir/madam
i tried to book online air india ticket through air india website dated 20.01.2018 from new delhi to Leh by AI 445 for 03 Feb 18 and Leh to New Delhi by AI 446 for 11 Feb 18. I opted for credit card payment for total sum of Rs 7341. There occurred a problem in the internet connectivity and internet stopped functioning while making the transaction. i received the sms from credit card company at 1852 hrs for completed transaction but did not receive ticket confirmation from Air India nor i received any intimation nor was the ticket generated. Thereafter, i proceeded to book the same ticket (with same seat number 6F) at 1950 hrs and this time got the ticketr confirmation from Air India as well as successful transaction from credit card company once again. It is pertinent to mention that for same ticket and same seat numbers two tickets cannot be generated. Therefore, It is requested that the earlier transaction be refunded please.

With Regards,

Subir Kumar Singh
8447018708

Credit Card : HDFC Visa credit card

Abhay Nair

Tue, 01/30/2018 - 09:42

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Respected sir,
Information about Cancellation of tickets for refund are as follows
1) PNR Z0RTQ, AI788 FROM PORT BLAIR TO KOLKATA ON 19 JAN 2018 , cancelled on 18 Jan 2018 at 1530 hours.
2) PNR HRLCK, AI701 FROM KOLKATA TO DELHI ON 19 JAN 2018 , cancelled on 18 Jan 2018 at 1528 hours
3) PNR JE1MG , AI431 FROM DELHI TO LUCKNOW ON 20 JAN 2018 , cancelled on 18 Jan 2018 at 1526 hours.
REQUEST IMMEDIATE ACTION
CONTACT INFORMATION AS BELOW:
DR ABHAY NAIR
abhay1992 @gmail.com
CONTACT NO: 8900921868

Dr Chiman Kumari

Wed, 01/31/2018 - 15:50

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Dear Sir/Madam
I booked air india ticket from Chandigarh to Delhi on 26.01.2018. with the following flight details
Flight No AI 464
PNR YE4D4
Ticket no 098-2123515305
Web reference AIBE36899198
Issuing airline-Air India Ltd
Issue date- 23.12.17
Payment by bank transfer. The flight was cancelled from your side. Kindly refund the money for the same

Regards
Dr Chiman Kumari
mail id: simonsaikia @yahoo.in

Vijendra kr chauhan

Thu, 02/15/2018 - 09:55

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kindly refund the bal amount the booking reference is AIBE38000975 HHNK6.

Pravin Shinde

Sun, 02/18/2018 - 12:01

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Dear Sir/Madam

I have booked a ticket online for my journey of 22 Feb 18 from Guwahati to Kolkata on 22 Feb 18 at 1140Hrs. I opted for CITI Bank Credit Card option to pay and paid the amount of Rs 4746/-. The amount was deducted from my CITI Bank Credit Card . The amount was transferred to My SBI Account No 34939986731. However the ticket was not generated.

It is requested that the deducted amount may please be refunded to my account No 34939986731 (SBI MLI, Campus Camp, Belgaum Branch).
Regards
Pravin Shinde
Kolkata

Shubham Singh Raghav

Thu, 03/29/2018 - 08:00

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Dear sir I had booked a ticket in my name online for flight AI 174 for Bengluru from Delhi for 27th April in student concession at around 1730hours. The payment was made through ICICI Debit Card of my uncle Randhir Singh Contanct Number mentioned in the form was 9706075104. I have not got the confirmation and no message on mob mentioning my ticket. I will be grateful if it could be confirmed and message sent on above email id and mob number The payment debited is Rs 3600/-

Sayed Rahmatullah

Sat, 03/31/2018 - 18:16

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Dear Sir/Madam,

This is to inform you that i have been trying to book online one way ticket since last 2 days from Bahrain-Mangalore (27th July 2018). I am filling all the details but when it reaches for payment page its not accepting the payment through credit card. Please reply.

L.B. Muanthang

Thu, 04/19/2018 - 13:14

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Dear Sir/Madam,

I have booked two tickets- one-way and a round trip for my journey from Guwahati to New Delhi on 25.04.2018 (Departure 15:55 hrs) for AI 890 and return ticket from New Delhi to Guwahati on 27.04.2018 (Departure 16:15 hrs) for AI 891 on 18.04.2018. I opted for Bank Transfer (Internet Banking) option for payment and paid the amount of Rs. 13,360/-. The amount was deducted from my SBI Account (Transaction Ref:NSBI6232535260GADIZBZI1). When contacted by helpline I was told that the ticket will be generated within an hour and my PNR is Y8B03 but no ticket was generated. When I contacted through helpline the next day i.e. 19.04.2018 I was told that the ticket was not generated/cancelled and I was advised to ask for refund through this e-mail. Therefore it is requested that the deducted amount may please be refunded to my SBI Account No.00000010613683351 (SBI Laitumkhrah Br., Shillong).

Regards
L.B. Muanthang,
North Eastern Regional Power Com., Shillong

Ashesh N Gupta

Wed, 04/25/2018 - 14:01

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I was booking a ticket from srinagar to delhi at your flight AI826 on 24.04.18 for journey date 28.05.18 for two passengers. the amount has been debited from my card of Rs.21328/- but the ticket is not still generated vide your booking online and status showing cancelled. Details as:- PNR YRRET. trn. ID-nv6247360051. It is requested that the deducted amount may please be refunded to my account.

Sir I'm Enock, I booked tickets for 4 people including me in Coimbatore to Ernakulam flight on 7/4/18. But unfortunately due to traffic issues we couldn't reach there on time before the boarding of the flight, the representatives didn't allow us as the boarding is over, they told that the ticket amount will be deducted but the tax will be refunded automatically, but still now no money have been refunded. Now I called the Airindia booking office they told to request in this mail, I booked the ticket through paytm. The tickets are 098-5354124718, 098-5354124719, 098-5354124720, 098-5354124727.

Please consider this request as soon as possible, my contact number is 7708594291.

Thokchom Premc…

Sat, 05/26/2018 - 21:35

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Plz cancel and refund ticket from Delhi to Gauwahati flt no AI 889 on 15 Jul 2018 at 0930 hrs.

Flight detail: Thokchom Premchand Singh, ticket no 0982125417102 and PNR No. J40YY.

Jang Bahadur

Wed, 06/06/2018 - 09:06

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Hello sir Z0PLD ye mera pnr hai .Maine ek tkt CCU to Ajl ko 18 June 2018 ke liye book kiya par ticket nahi huwa aur paise two time cut ho gaye. Please mera dono amount refund kiya jaye. thanks.

Shashank Katdare

Sat, 06/09/2018 - 18:17

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Flight no. AI9816 on 09 june 2018 from pantnagar to delhi stands cancelled due to operational reason. I were asked to travel upto delhi from my pocket expenses to catch my delhi-bombay connecting flight. I shelled Rs.6500 on my way to delhi through private taxi. Kindly reimburse the taxi fare. Forgetting the stress that was caused and the time killed that wiped my all day I expect a positive response. Please do the needful and revert me whatsoever.

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