Official website: Air India Online Customer Care Support Link

Company
Department
Customer Care
Region
All India
Note
Visit the official website if you need to modify your reservation, inquire about flight status or want to reach out to Air India's dedicated customer service team.

If the above contact didn't helped you, here are alternatives to reach Air India customer support.

Contact Number

1860-233-1407 - Contact details
0116-932-9999 - Contact details

Email

call.del@airindia.in - Contact details
call.bom@airindia.in - Contact details
eCommerce@airindia.in - Contact details

Comments

harish Chuphal

Thu, 04/30/2015 - 22:46

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dear Rep,
My name is Harish Chuphal FFno is 106348845 and my HDFC Visa Card no is 4854980800358873. I had booked ticket on my name for 01 May 15 from AI 560 from delhi to Hyderabad and return on same date by flight AI541 at around 0800 hours on 30the Apr 15 but i did not receive any confirmation on my mail id or cell no and despite deduction of amount around Rs 16963. therefore i was required to book second ticket on same flights by same name at same timings and my amount was deducted from same card amounting Rs 30851.

I fail to understand why it has happened and being a guy from armed forces, i do need to attend a meeting and thats why promptly i booked second ticket by same name on same flight and still did not get any confirmation. it was only after talking to customer care and its superior boss that i was told that both tickets are confirmed and booking reference for second ticket is HW1V7 and electronic ticket no is 0982112995973. I would request you to cancel this ticket and refund my complete amount for without any mistake of mine and send me details of first ticket booked in the morning.
Regards

Prabhjit Singh

Mon, 07/13/2015 - 17:18

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I was booked to fly by Air India flt no. AI 849 from Delhi to Pune on 26 June 2015, Ticket no. 098-2112397191 and 098-2112397190 , Booking reference no. (PNR) : YXN11, Web Reference: AIBE16347654. I cancelled the Tickets on Air India Call centre number on 10 June 2015. I have not received my refund so far. I was not informed about sending the refund request by e-mail on 10 June by call centre employee.

Muzafer Khan

Tue, 12/08/2015 - 17:51

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I had cancelled the ticket for Mumbai to Delhi for the date 13 December 15, PNR no HP64F, Ticket no AIB21081986, flight no AI 348, date of booking 8/12/15 and date of cancellation also 8/12/15. pl refund my amount.
Credit card no 5241............ 4693 SBI Bank Master Card
Thanx with best regard
Muzafer Ullah Khan contac No +91 9768929729

Saurabh kale

Thu, 05/12/2016 - 16:28

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Following ticker has been cancelled telephonically through helpline number. Please manage the refund into my account from where the booking was done.
NAGPUR to MUMBAI FRI, 20 May 08:05
Flight AI628
SAURABH KALE
Booking reference; HB8HZ
Ticket number'; 098-2115575670
Thanks.

Keshab chetry

Wed, 08/31/2016 - 22:56

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Following ticket new delhi to Bagdogra on 4th Sep.2016 and Bagdogra to delhi on 10th.sep. web. Ref. AIBE23538306, ticket no.0982117062372 and Pnr.no.H6FL3 has been cancelled. plz. arrange refund.

wirh regards,
keshab chetry.9811474529

George F.

Thu, 12/22/2016 - 17:50

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Baggage lost by Air India while traveling from Dubai. Its been a week and there is no trace of it. Very poor service and communication by the airline.

Pradeep Srivastava

Tue, 01/30/2018 - 09:49

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I have already cancelled my ticket by your customer care. My Ticket detais are as below---
PNR--HJQTQ
Ticket no.--0962123964704
lucknow-delhi-lucknow,Date of journey-30-01-2018
Kindly refund the remainder amount in my A/C.
Pradeep Srivastava
Lucknow

Ashok Kumar samal

Wed, 05/09/2018 - 17:47

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Dear sir/madam

I have already cancelled my ticket by your customer care,my ticket details are below
PNR no - JQH0C
Web reference no - AIBE39795947
From BBI to del on 10may 2018 AI 76 flight
Ticket no 098-2124956152 & 154

Kindly refund my amount to my account from where it was paid to you and also kindly send cancellation receipt to my above mentioned email id, thanks.

A.Ramakrishna Prasad

Thu, 09/06/2018 - 14:08

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Dear Sir/Madam,

I have booked a ticket online for my journey of 14 sep 2018 from shiridi to Hyderabad on 5th Sept 2018 at 1645Hrs. I opted for Bank Transfer option to pay and paid the amount of Rs 5740 and Rs4690 The amount was deducted from my HDFC Bank Account (Transaction Ref:nos 824021112214 and 824021125150 respectively). The amount was transferred to pos 405900xxxxxx3332). However the ticket was not generated. when inquired your help desk send the amount will be refund the tickets were not generated. the PNR numbers are ygbqy, hp81j,hp897 and hp8n3.

It is requested that the deducted amount may please be refunded to my account No 50100176459702 with IFSC code: HDFC0004096 HDFC DIMOND POINT SECUNDERABAD.

Regards
Dr.A.Ramakrishna Prasad

Mangalagiri Tejaswi

Fri, 11/16/2018 - 16:46

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My flight A19527 from vijayawada to thirupathi on 21/10/2018 was cancelled. so please refund my amount
PNR NO -HB88T Booked on 16/10/2018.

Lentsuba Tutsuliu

Thu, 07/04/2019 - 18:09

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dear Sir/Madam
My name is lentsuba Tutsuliu. i tried booking my flight through air india app on the 1st of july 2019 from kolkata to dimapur but after i put all my info and tried booking ,my money got deducted from my account which was Rs 3839 and i didn't get any booking reference or my ticked.

So kindly refund the amount that has been deducted. Thank you.

Krishan Kumar

Mon, 02/03/2020 - 18:35

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Dear sir/ madam
My name is Krishan Kumar. I have booked 03 flight tickets 1- 0982132069696. 2- 0982132069697. 3-0982132069698 delhi to Srinagar on dated 04-12-19. My journey date was 07.12.19 but flight announced cancelled due to bad weather conditions from air India side. I have received reschedule on dated 12.12.19 but at this time also same above problem and again reschedule on 19.1219. But on 14.12.19 I contact customer care through telephonically for cancellation charges after ticket cancelled. They told me that in this condition no cancellation charges after ticket cancelled. I asked again but reply was same than I request to cancelled my 03 ticket. But on 10.01.2020 I have received rs.7074.00 out from rs. 14949.00 . My friend was suffered Same problem but he received full refund. So I requested please refund my remaining amount as soon as possible.

Thanking you
Yours faithfully
Krishan Kumar. Mob. 6005272382, 9466069667. Email:- krishanrajnesh1988 @gmail.com

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