care@irctc.co.in: Indian Railways IRCTC Email

Email
care@irctc.co.in
Company
Department
IRCTC
Region
All India
Note
Contact IRCTC customer care through email for queries and complaints.

If the above contact didn't helped you, here are alternatives to reach Indian Railways customer support.

Contact Number

0755-6610661 - Contact details

Support Link

Official website - Contact details

Comments

Navneet kumar

Tue, 02/04/2020 - 21:02

Permalink

Sir mera nam navneet kumar hi aur mera irctc log in suspend kr diya hi mujhe nhi lagta maine irctc ke sath koi bhi satya chuupaya hi, esliye mera unse anurodh hi ki mera irctc log in jo ki vijay 4189 hi use punah chalu kr de. agar sir aap aisa krne me asmarth ho to kripya krke jo jo Documents ki jankari aap ko de hi use app apne website se release kr de.

M praveen kumar

Sun, 02/16/2020 - 10:33

Permalink

Account has been suspended. My account has been suspended my user name [p30081982]. plz sir activate my account.

Vinod Kumar

Tue, 02/18/2020 - 08:29

Permalink

Pnr no 6339685020
Not rifanding my account
22 far.. please refund my amount
Mr Vinod Kumar

Sunil kale

Thu, 02/20/2020 - 15:12

Permalink

PNR NO 8129 191324PUNE JAMMUTAVI EXPRESS and tasaction id is 100002233442640. cancelled was 08 Feb 2020. But I am not getting my refund. I m also trying the customer care for irctc, but no response. Very bad experience.

Very poor customer service. my amount was deducted from my account and ticket was not booked 20 days passed but my amount was no refund, I called 5 to 10 time in customer care service but there is no response.

Pratibimb sharma

Thu, 02/27/2020 - 15:34

Permalink

I have traveled by tejas express on 18th jamuary 2020 , I request you to please send fare difference between executive chair class a/c and chair class a/c by mail as early as possible. I have to submitted this in my office.

Pratibimb Sharma
Anchor
Lok Sabha Tv

Satish kumar

Fri, 02/28/2020 - 20:34

Permalink

I have linked Aadhaar card. name is coming in Master list also. yet I am not able to generate seventh PNR. Please resolve soon.

Govind Laxmina…

Fri, 02/28/2020 - 23:18

Permalink

मेरा यूज़र ऐडि भुल चूका हूँ और मेरा ई-मेल ऐडि बी भुल चुका हू प्लएस अकाउंट ओपेन कर दो

Prakash Thorat

Sat, 02/29/2020 - 14:15

Permalink

User ID: Thoratpt, PNR:8327662384. Please mail my ticket for printout.

Ticket booked for train no =12392 by shramjeevi express from Bareilly (be) to banaras (bsb) Date.12-04-2020 PNR .NO=2406233554, cancellation I'd=100000423075077 Amount rs = 1790

I don't get my refund please refund my money as soon as possible.

Raj Kishor

Sun, 05/03/2020 - 16:53

Permalink

My ticket was 10th april 2020, due to the lockdown it was canceled but my account has not yet received the money.

Pnr no-2305529078
Transaction ID: 100002196630328
Train No./Name: 12562 / SWATANTRTA S EXP
NEW DELHI ( NDLS) MADHUBANI ( MBI)
Pls confirm my debit bank accounts details.

T. Gopala Krishna

Wed, 05/27/2020 - 18:06

Permalink

Dear Sir/Madam,

I have booked 2 Tickets one is Visakhpatnam(VSKP) to Sainagar Shirdi (SNSI) & another one is from Sainagar Shirdi (SNSI) to Kakinada Town (CCT) through My IRCTC Account. Due to Covid-19 above tickets cancelled and showing the Refund Status in My IRCTC Account amount is credited to Bank with Ref.No. 74766510129018824733641 & 74766510129018824863273, but till date the said amount not reflected in my account for your Reference PNR No., & Transaction ID of Ticket is given below :

1) PNR : 6739803245 & Transaction ID 100002264375559 (VSKP to SNSI)
2) PNR : 8729850051 & Transaction ID 100002264299912 (SNSI to CCT)

So, I request your goodself to please look into the matter and arrange to refund the amount at the earliest.

With Regard
T.GOPALA KRISHNA,
Mob : 7337349806

Bibaswan pratihari

Tue, 06/16/2020 - 16:40

Permalink

My traveling date is 19/06. But sir my IRCTC account not open. my problem is mobile number is not available.. the sim card damage. So sir I request how I change my mobile number.. My new number is 8796070959.

Surendra Hela

Wed, 07/08/2020 - 18:39

Permalink

My pnr.no is 2857134495 Booking date 31/05/2020 time 10:52:40 journey date 25/06/2020 ticket cancelled date 23/06/2020 please refund amount 365 rs thanks .

I had booking railway ticket on 15/6/2020 train No 02304 and my PRN no 2538733282. still am not get the refund money, plz reply.

Amit kumar

Mon, 08/03/2020 - 02:32

Permalink

When entering PNR number, it is writing Unable to perform transaction, please try later.

Amod Kumar

Sun, 09/06/2020 - 19:45

Permalink

Respected sir,
I have tried to book ticket from danapur to kuppam, Money deducted from my account but not get ticket. Again tried to book ticket from patna to Ahmedabad. Money deducted from my account but not get ticket.
USER ID- PARMANANDPUR123, Gmail- amodkumara1512 @gmail.com, CANARA BANK, Please Refund in my account- 10145.40 + 2917.70 = 13063.10 Thankyou sir I await for money.

Pushkar Narayan

Mon, 11/16/2020 - 14:52

Permalink

I received new password on my registered mail ID but not able to login after entering password.

Md Mahtab Alam

Thu, 12/03/2020 - 19:11

Permalink

I booked my ticket on 22.03.2020 and I cancelled it on 01.05.2020 but I didn't get my refund money.PNR NO 8631423053

Vikas kumar

Tue, 12/08/2020 - 20:38

Permalink

I have seat conformation message in gmail box but i dont have msg in my phone, why? i want both and both r working gmail and phone msg. u send both side my conformation.

I booked waiting railway ticket train number 09040 and PNR 6244491834 cancelled not returned my amount. So I request sir please refund my amount.

Manish Baswal

Wed, 02/03/2021 - 16:45

Permalink

I had been booked 2 ticket on 14 January 2021. But my ticket was not booked at that time and my amount was deducted my bank. as well as not refunded my amount till today. Please help me.
Transaction id 1000025273650003

I had booked rly tickets on 16/02/2021 train no 05058 and my pnr no 2644179606 still i am not get the refund money. pl reply.

Aanshu Pandit

Sat, 04/03/2021 - 19:39

Permalink

My name is Aanshu Pandit, i canceled a ticket.. PNR No.2216442952 and two cancel ticket PNR No. 4109652183. money not send in my account. Plz send my cancel it ticket in my account.

Share your experience about this business

The content of this field is kept private and will not be shown publicly.
  • Rate and add your experience with the company and its customer service.
  • Do not post sensitive data like your bank details or credit card numbers here.
  • This website is moderated, inappropriate and off topic comments are removed.
CAPTCHA
13 + 2 =
Solve this simple math problem and enter the result. E.g. for 1+3, enter 4.