customercare@d2h.com: Dish D2h Customer Care Email
Email
customercare@d2h.com
Company
Department
Customer Care
Region
All India
If the above contact didn't helped you, here are alternatives to reach Dish D2h customer support.
Contact Number
1800-212-212 - Contact details
9115691156 - Contact details
Support Link
Official website - Contact details
Comments
Dear Deepak
Dear Deepak,
We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at customercare@d2h.com so that our team can look into your concern.
Regards,
Team d2h
Channel not valid
I am recharged my customer ID 66855758 but not recharged channel not subscription.
Dear Santosh
Dear Santosh,
We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.
Regards,
Team d2h
Dear Santosh,
Dear Santosh,
As per our discussion over the call with you, your issue has been resolved. Your current account status is “Disconnected”. Furthermore, we informed that you can recharge with the minimum amount of RS. 100 for account activation.
Regards,
Team d2h
Package not activated as per new TARI guide line even after 5 da
I had called your customer care nos. today, regret to inform you that half of the nos are either switched off or not working, when i finally got connected to your customer care officer they where not able to pinpoint the cause of problem but rather insisting to wait for few hrs, but even after 5 days the package is not activated and my present plan is also blocked since last two days.
I wrote on customer care also but only getting automated reply.
I feel this is one of the most incompetent way handling customer problems... Now i am thinking of changing the DTH service provider.
Dear Subash
Dear Subash,
We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at customercare@d2h.com so that our team can look into your concern.
Regards,
Team d2h
HD channels stopped
I had called your customer care nos today 05.02.2019, regret to inform you that the nos are either switched off or not working, I feel this is one of the most incompetent way handling customer problems.
I can't understand that why the hd channels are stopped without my concept. My Account balance is Rupees 881.99 and end of subscription date is 20.02.2019 of New Gold Sports HD pack. one thing more I have also a mirror connection, my d2h no. 80239808 is working properly but the other connection which is 41489143457, not working with hd channels.
Dear Mr. Bittharia
Dear Mr. Bittharia,
Your request has been registered. Be assured, we are in the process of moving everyone to their selected choice. In few days, you will get a notification regarding the same. Till then, your entertainment will continue on the basis of your current pack.
Regards,
Team d2h
Not see the package channel
From 1st feb 2019,i will not see the channel of videocon d2h pack,customer care will also not help and the service of this d2h service is bad.
Dear Rishabh
Dear Rishabh,
We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at customercare@d2h.com so that our team can look into your concern.
Regards,
Team d2h
Service problem
Very bad service, not connect to customer care.
Can I choose new trai packs
Can I choose new trai packs again. Because I forget to pick star family packs.
Dear Mr. Narayan
Dear Mr. Narayan,
In order to simplify the complexes, Write us the list of your desired channels/packs on customercare@d2h.com. As per the TRAI guidelines, we will help you to enjoy your favorite channels on fair rates and will assist you in the best possible way.
Regards,
Team d2h
Complain
Last 3 Days I cant c Channel only home channel working, no hindi entertainment. i have bal 140 error on screen showing c:04 in sufficiant Balance or Channel not subcribed.
i dialled no 09115691156, 1800137077. excutive talking lies channel wil start 10 min v sent command al bogus still my tv shut.
Dear Florina
Dear Florina,
We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at customercare@d2h.com so that our team can look into your concern.
Regards,
Team d2h
No signal on my tv
Now pick your own pack and channels this show tv.
Dear Abuzar
Dear Abuzar,
We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at customercare@d2h.com so that our team can look into your concern.
Regards,
Team d2h
Invisible channel
Recharge my account but Chanel r not show, very poor service.
For channels matters
On dt 30/02019I paid you Rs 300/- monthly subscription but few days later we cant see all channels. Whats problem create.
Some the channel not seen
Dear Sir,
I had called your customer care nos. nos are either switched off or not working. My Customer ID 8323122 Channels are not visible for three to four days. You should tell us whether you will provide service or not otherwise we will go to consumer court.
Regarding the channel pack changed to basic pack
My customer id is 83148401. My name is arvind kulkarni my pack has been changed to basic pack. please add hindi entertainment pack zee kannada pack star kannada pack.
D2h/55373277
Very bad services my d2h all redy recharged but not seeing any Chanel I tried customer care 3 day but connect 3 days no tv. pls help otherwise change services.
Wanted true customer service
Your a/c balance is Rs 59.25, recharge due date is 09-Feb-2019, Customer id is 118433022, Last Recharge Amt is Rs 120.00, Monthly Recharge Amt is Rs 474.54, Base Package is Basic Service Tier (BST).
Should I recharge with this?? Wanted to watch today's 20-20 cricket match... Suggest me .
Channels selected as per TRAI new rules not working
Hi, Kindly note that as per TRAI new rules and your intimation user friendly pack was selected but its still not working and i am not even able to log in nor talk to the customer care. RTN no also not able to communicate. pls do the needful at the earliest.
128924367 ID new pack selected as per trai not working
Cust ID 128924367 channels were selected as per TRAI rules and your intimation , but neither the selection working nor i am able to log in via RTN OTP or my log in ID. Please do the needful at the earliest as your site does not work proper. Also the customer care not responding.
Activation of channel
Please do activate star sport hindi 1 (channel no. 925) on my STB , plz.
D2h
Service is very bad my account is already recharge but the channels are not coming pls don't trust on d2h anymore , they have lost their trust.
Id 133688898
Id 133688898. I have recharched but channels are not run. Please repair as soon as possible.
Complain
Not contact customer care. Plz give me customer care phone number.
My d2h is 79544234
I recharged my d2h multi connection for Rs 460, according to customer care but my second multi connection is not showing the program. I am trying to solve this problem, but call are unable to connect. Very worst service. Please solve my problem.
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