customercare@d2h.com: Dish D2h Customer Care Email
Email
customercare@d2h.com
Company
Department
Customer Care
Region
All India
If the above contact didn't helped you, here are alternatives to reach Dish D2h customer support.
Contact Number
1800-212-212 - Contact details
9115691156 - Contact details
Support Link
Official website - Contact details
Comments
Dear Ramesh,
Dear Ramesh,
In order to simplify the complexes, Write us the list of your desired channels/packs on customercare@d2h.com. As per the TRAI guidelines, we will help you to enjoy your favorite channels on fair rates and will assist you in the best possible way.
Regards,
Team d2h
Complaint regarding videocon
Since we connected to your network we are facing problems every month which is very inappropriate from your side. every months you remove few channel and when we called up to your customer care and ask for it then they ask for extra money for it even though we have already recharged for that particular channel but still they charge extra money for it and remove channels from our super gold package and even today I have lost 7-8 channels where I have recharged for them already still they removed it.
So kindly solve this problem unless we change our setup box anyways we are facing many problem. so it's good to remove your box permanently as we have 7 connection of videocon. solve this otherwise it's not good for you as well.
Dear Raju,
Dear Raju,
We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at customercare@d2h.com so that our team can look into your concern.
Regards,
Team d2h
Very bad customer care service
The service provided by videocon d2h is very much f***ing. If anybody wants to waste your money you always welcome to get videocon d2h connection.
Dear Gopi,
Dear Gopi,
We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at customercare@d2h.com so that our team can look into your concern.
Regards,
Team d2h
Service complaint
The account recharged and all of a sudden channles aren't coming! I'd number 171594752.
Dear Latha
Dear Latha,
We would like to inform you that we have sent a technical command from our end to your Set-Top Box to refresh your d2h account and same will take effect within 15 minutes.
Regards,
Team d2h
Activate Star Jalsa Bengali with Zee Family Pack
Told your concern to deactivate colors & others channel but this has not been executed. Instead of that they have running this channel & snatching money from my account. This is badly affected on account, you are requested to look after this matter.
Dear Saibal
Dear Saibal,
We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at customercare@d2h.com so that our team can look into your concern.
Regards,
Team d2h
Change package
I want to change package but no one is responding.
Except channel number 100 nothing is working
आपका कस्टमर केयर नम्बर न लग रहा है 2/2/2019 से 4/2/2019 से 3 दिन से बंद है टीवी बस 100 नम्बर चलता है बाकी कोई न चल रहा है अगर न कस्टमर केयर वालो को बात करना है तो बताओ कोई दूसरा कम्पनी का सेटपबोक्स लगा लेता हूं ऐसे परेशान होना ठीक न है.
Dear Dimple
Dear Dimple,
We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at customercare@d2h.com so that our team can look into your concern.
Regards,
Team d2h
Channels are not displayed
Following channels are not displayed now. Channels are sun channels, asianet channels, flowers. My id 75695629.
Dear Joseph
Dear Joseph,
We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.
Regards,
Team d2h
Dear Joseph,
Dear Joseph,
We tried to reach you but your RTN 9944095790 was not contactable. As per your concern regarding the channels, these channels are activated in your d2h account for the same we have sent the refresh command. If still, you face any error please share the screenshots for the same.
Regards,
Team d2h
Not reply customer care to my phone
Plz help and call me to customer care my channel is not working. urgent call me to customer care.
Customer care phones not connecting
Customer id 375365520 (Mobile 7989181966). No channels are working. Message coming as channel not subscribed. Channel selection as per trai is also not through as non of your system is getting connected. What to do?
Dear Humaira
Dear Humaira,
We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.
Regards,
Team d2h
Dear Humaira,
Dear Humaira,
We would like to inform you that as per discussion over the call with you now the issue has been resolved.
Regards,
Team d2h
Account recharged
My tv account is recharged for Rs.1000.00 through my debit card and the same is debited to my account but still my account is not updated. Recharge and reconnect immediately.
Dear Divya
Dear Divya,
We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at customercare@d2h.com so that our team can look into your concern.
Regards,
Team d2h
Videocon d2h service
Balance is there but Videocon service not available.
Dear Pratheepa,
Dear Pratheepa,
We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at customercare@d2h.com so that our team can look into your concern.
Regards,
Team d2h
Change registered mobile number
I want to change me registered mobile no. Which is 8284836269 because i had lost that mobile no. So i am not able to access that mobile no.
Customer id-123256722
RTN-8284836269
Name-Kavaljit Singh
Want to change RTN which is 8284836269
Want to make new RTN which 6280363438
Dear Kavaljit
Dear Kavaljit,
We would like to inform you that we have successfully updated the New RTN- 6280363438 in your d2h account as per your request.
Regards,
Team d2h
Availability of channels on my card no.1045847279
My cust Id 108559139 Account No:107959877: I reqested for Sony/Sony Pal,Colour pack ,NDTV Pack,Star Pack, Evergreen Classic Active (Channel215), Movies Active (Channel222), Evergreen Classic Active (Channel 215) on myCard No, 104584727 91 on your 09115691156 before Feb started.
SO FAR I HAVE NOT GOT THESE. Please look into the matter and make these available at the earliest.
Thanks
Dear Mr. Upadhayay
Dear Mr. Upadhayay
Your request has been registered. Be assured, we are in the process of moving everyone to their selected choice. In few days, you will get a notification regarding the same. Till then, your entertainment will continue on the basis of your current pack.
Regards,
Team d2h
No channels since last night
I have recharged d2h by Rs 400 on 28-01-2019, every thing will be ok and my channels are activated. But from yesterday at around 9'O clock all of the channels have been stopped except free channels showing that channel not subscribe.
I called in your customer care centre, after calling 10 to 15 minute's ur customers executive connect the call and after connecting the call after 15 minutes your customer care executive told me to call again after 1 hour and not giving proper answer.
I have diamond pack since 7-8 years, why you change the channels according to you, most of the channels are hidden by you and collecting much more money according to the start.
Please check the problem and do some needful
Dear Dinesh
Dear Dinesh,
We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at customercare@d2h.com so that our team can look into your concern.
Regards,
Team d2h
Non activation of service on recharge
This is to inform u that i have recharged my d2h on 04.02.2019 although it is showing insufficient balance and services are not activated. Your customer care numbers are seems to be deactivated i have forwarded SMS at morning for activation although service is not activated. One of the worst service.
Share your experience about this business