care@paytmmall.com: Paytm Mall Customer Care Email

This is the fake site. Because i have ordered Nike shoes from Paytm Mall and got woods in packet. Believe me please do not purchase any items from paytm mall. If this comment is seeing by Paytm mall employee, give me the process to return my payment. I am very disappointed and in very trouble. This is our INDIA so sad so sad.

Order Id - 6254127912
Rate - 0/10
Experience - Worst

Please dont purchase any product from this site. very poor service. When ever we order product that time we paid all the money but when ever they cancelled product then they said money will refund around 15 days.

I have received damaged product without any packing and bill. Paytm customer care service is worst. None ever picks up the call.

It's been more than 20 days and I haven't received my refund amount against order no 6109184887. I am not able to contact customer care agent. very poor service of paytm mall, I am irritated. I have mailed four times but no response from paytm mall.hope I will never use this app again in my life. kindly refund my amount as soon as possible, worst e-commerce app. i will not suggest anyone.

My item is not received but show deliver order id 6137351070 not recieved but item is show delivers paytm is fraud company. I am not satisfied company rule and very poor employees in paytm company.

Delivery date of product was 11/10/18 but yet not delivered? Very poor service by PAYTM.

Maine Ek Saree 17/09/2018 ko order kiya tha but mujhe product pasand nhi at a isliye return kiya wo product To receive kar liya gya but abhi tak amount refund nahi hua. 23/09/2018 ko maine Return ka procces kiya tha. 21 day's ho gya hai.

Please Help and refund my money.
Order number-6049809839
Amount-119

Poor delivery...waste of money. My ordered product is yet not delivered.

Your customer care is so bad.... He is not receiving my call any time... I'm holding 45 minutes but he is not responding.

I haven't received my refund amount after the cancelling of my product from paytm mall.

I Had Ordered 6 pairs Of Nike Unisex Elite Socks But I didn't receive 6 Pairs
Only receive 3 Pairs..........
Order ID:6255814424
Order Date:11-Oct-2018
Receiving Date:14-Oct-2018

I am very frustrated till now . They are not receiving calls, they have taken payment for a product and are not refund it till now. I called him on daily basis but not a single response in your side (Paytm Mall). If u can contact me ASAP so it's good otherwise I will escalate the issue.

Dear Sir/Ma'am,

I had order my Gionee mobile charger on 28-Sep-18 from seller "RIDDHI SIDDHI SOLUTIONS". after received the product is WRONG. order no is 6136794324.

so, Same date I have request on paytm mall to return my product due to wrong product DELIVERED. Your executive have refund pick on 05-Oct-18 but my refund amount is still not received. I request you to please refund my Rs-399 amount my Paytm Number-9582598044.

Thanks
Arun Kumar Chaurasia

Give me my refund for red chief black shoes.

Paytm customer care no not receiving my call I trying to more time but no ans. please sir call me.

Sir I'm really Glad to tell u that your company had call me that u'r the winner of lucky draw of 12,60,000 RS. Tata Safari or u want cash the company should provide and they are saying that first u should give me 11,400 RS. For Registration. I guarantee it is fraud call but I seem that how my Home address and mobile no. They have (I'm very shocked that u'r customer information are leaking out) THE FAKE NUMBER OF PAYTM MALL IS 07564889677. take a very strict action against this and please do not give your customer personal information to anyone because IT may harm the Innocent man who so ever is uneducated are very Innocent when u will this message. please arrange me the call back from TOP LEVEL MANAGEMENT.

I have requested for replacement of my order but no return slip has been sent to me yet. Order number is 6250929857.

Very Poor delivery. Wrong thing has delivered to me.

Waste of money and waste of time with paytem. I try to call paytm user day to day there is no response of my call. I have try in 10 day maximum 10 time try call there is no answer by paytm customer care all time they show busy and busy. I advised with paytm you please close your company.

Please inform me how to avail the promocode while i am purchase goods at pay tm mall.

Purchased the KORYO product online from paytmmall. Faulty product delivered to me and MADE TO RUN FROM PILLAR TO POST to get the same replaced. Really a horrible experience. Already taken oath not to try this site again.

When the once in a month offer will start again.

Courier boy doesn't deliverd my product and claim I am not attend his call and when I was call him he said he said Tomorrow he will come and he delay 6 day and also cancel my order.
(Courier boy Ranjeet 098714 45391)

The ecomexpress did not delivered my product,and told that we should not deliver in this address ,paytm and it's delivery is very bad and faltu paytm, if you want call then call to my reg,. No and my order no6265487861.

Dear sir,

I am order a mobile phone Lenovo k8 on 28/sep and product was delivere on 6/oct.Than i check the product but product was a demage peace.Than i am return this product on 9/oct Order Id 6142449158.Than 17days later i am still waiting for refund. I am complain on Paytm customer care 13/oct He says sent your account detail refund will be process within 14day working days than i am sent my account detail on 18/oct complain Id 91338366 and still waiting.

I have purchased Suzuki Burgman from Paytm mall but cash back not received. I complaint but my complain has closed without resolution. So according to me Paytm mall service is totally worst. Otherwise Paytm is good.

I have given back the product 15 day back for replacement... Not yet received. Customer care people are not receiving calls.. frustrated too much.

Order number: 6388634034. Order delivered but product is broken and damage. please replace it.

Dear sir,
My name ankit sahu my paytm number is 7828296682 order number is 6251446949. On date 11 oct. 2018 amount is 320 rs item is Bluetooth earphone but is wrong products........return order above 1 month but not pickup by paytm authorize person. plzzz my amount 320Rs return my paytm number 7828296682.

I returned my order on 15th oct but yet not received the amount. I tried calling customer care number but no one picked up call. I sent messages of support but no one respond. PAYTM IS A FRAUD SITE.

I bought a dish tv set from tata sky free to air set but they were send monthly charges set. i return same time without installation on 24/10/18 but they were not return my 1199/- rupee other wise free dish tv set pl send. my prob solution other wise i purchase new set a local purchasing and write necessary action. pl support with me thanks.
devilal nagora
9414363438

Dear Paytm admin,

What the f**k is wrong with your organisation. I got notification that my product is out for delivery and also contact no of delivery was mentioned so i thought to track my order. so i called almost 20 times but the mother f****r venkatesh is not picking up my call every time that idiot disconnected my call. then i tried to contact paytm customer care even that is not receiving the call. now what i m not going to take the product and even in future i will make sure that i will not take any single product from paytm. thanks for giving me a nice experience.

I have ordered a la rosera walnut broken supreme quality 500gm HSN code 801supreme 500 mrp Rs625/on 24.10.2018 at1.07 pm via order no. 6359404409 but on 29.10.18 A LA ROSERA PREMIUM RAISINS (A wrong product) was delivered to me on 29.10.18 worth mrp₹400/. I am calling again and again on customer care but phone is not connecting to the officers, Please look in to the matter and take back your raisins and deliver my walnut .Or adjust the difference of the product. My experience with paytm mall have been good I have first time this complaint. I hope the problem will be resolved soon.

I have not received my cancelled refund amount after purchase has being cancelled by Seller from paytm mall. my Order No. 6331573337 on October 20 and Order No. 6358012073 on October 24. I got no response from paytm services and i tried calling customer care number they never responded........... please help me.

During this Deepavali there was heavy publicity/advts. of huge discounts in Newspapers of upto70% by Paytm Mall. I Ordered a PACK OF 4 Solar lamps of Chinese make.(Order ID 6397975629/29-10-2018) On receipt of Delivery, to my utter dismay, I found that they have despatched only one lamp instead of Pack of 4, in contravention of what is promised in their site description. This is nothing but cheating.

To lodge the complaint I tried their Customer care number several times, which only provides a recorded female voice message highlighting their electronic items and then cuts off abruptly. Then I sent message to Paytmmall customercare e mail id. That too returned Undelivered. This site is a cheating site, I request all to go for other online shopping sites like Amazon, shopclues, ebay, Lulushopping etc.