care@paytmmall.com: Paytm Mall Customer Care Email

Email
care@paytmmall.com
Company
Department
Customer Care
Region
All India
Note
Send your complaint and issues to the official email address of Paytm Mall Shopping.

If the above contact didn't helped you, here are alternatives to reach Paytm Mall customer support.

Contact Number

0120-4606060 - Contact details

Support Link

Official website - Contact details
 - Contact details

Comments

Today I got a call for your customer care, they are talking to me about gift she said if you shopping in paytm mall 3000 rupees you will get a gift. is it true or fake?

Robin Raju

Mon, 06/18/2018 - 07:38

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Paytm Mall customer care people are a*****es. They are not receiving calls, they have taken payment for a product and are not delivering it. Neer ever shop from Paytm. Amazon is no 1 because it has the best customer care executives... not the s**t like paytm customer care.

I am totally agreed with you. These peoples are really making it rough for customers. They dont give shit to customers. Till date I have mailed them 5 issues and not a single issue has been resolved though they have put these in resolved section. These are f****s.

Arpit jain

Fri, 06/22/2018 - 14:01

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Wrong shoes delivered instead of puma men's aron black running shoes, worst experience ever on Paytm mall wastage of money. I decided never to shop with Paytm Mall and also suggest others to do the same. Flipkart and amazon are the best sites for shopping, Amazon is no 1 because it has the best customer care executives.

Mycle Gupta

Wed, 06/27/2018 - 16:39

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I have not received my cashback amount after purchase from paytm mall. my Order No. 5434752789. I got no response from paytm services.... please help me.

Arindam Halder

Mon, 07/02/2018 - 11:27

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I have received this message- Welcome to you PAYTM MALL online shopping pvt Ltd.co.

Dear sir,
Congratulation your product ordered.home shopping result are out, your name has selected in the lucky draw. you have two options 1st is Tata safari, 2nd is Payment of Rs 12,60000/- The charge of (REGISTRATION) Service is RS-7500/- The charge of TR paper charges only RS-12600/- valid upto 02/07/2018, for more details contact us at 07484946511.

Kindly verify the information contained here in.

Arindam Halder
arigourab @gmail.com
9485171743

I have not received my cashback of order. Even I returned the order I received the actual amount as refund but till now cashback is not received. Customer care no is useless no one takes calls. No one respond on email.

Yes your right boss I also tried a lot of times to contact customer care but they won't take the calls and even I waited more than half on hour in line even though they didn't take the calls.... paytm provides the worst services.

Kumar Bhavnani

Tue, 07/10/2018 - 17:26

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Dear Sir,

There is difference in the specification as shown in details & description of same product i.e Weston WEL 5100 48" Smart LED TV. Please clarify the same at earliest.

Thanks

I have not received my refund amount after the cancelling of my product from paytm mall. Paytmmall no. is useless and no one takes calls and no one response on emails. Please help me.

Ranjeet prasad

Sun, 07/22/2018 - 21:07

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I ordered a ambrance power bank,but due some technical reason it canceled. Now i want to order same on same shipping address. So, i kindly requested to u continue my order.

Thank you

Rahul kumar

Mon, 07/23/2018 - 15:06

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In my last order i got a wrong product. I ordered shoes but i got slipper. Please take the slipper down and give me my shoes.

Umakant Pandya

Sat, 08/04/2018 - 20:38

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Please refer my order No. 5702518003. on Paytm Mall. You have informed me the delivery date as today, 4/8/2018. Still waiting up to 8.00 PM. Abnormaly Delayed by Logistics Co. 4 days for Delhi to Ujjain is too much, & still undelivered. Pl. Expedite.

I tried all options to contact or message your Customer Care, but useless. Going through other reviews, it appears that you are also not interested in improving it.

I tried for the phone call on your so called 24×7 CSC No. 01133776677 not less than 10 times, but the number could be connected only 3 time, and after preaching me the recorded Advt.s the same got automatically disconnected. Other Customers Service tools master mindedly devised by you even does not provide any opportunities to leave any message.

Now you rate yourself the kind of the C/Care providing to your revenue generating "Bichare Customers".
~Umakant Pandya.

Paytm mall is a first class fraud company. I cancelled my order but still didnt get my refund. On calling its customer service number, no one receives. Do not buy anything from this site.

Jagdish Rai Sharma

Mon, 08/13/2018 - 21:37

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I have order or head and shoulders anti hairball sjampu but to day I have surprised to see that bill is for shampoo but instead of that few cookie found in pack. Customer care not picking my phone. Kindly pick up back your cookies and deliver the correct item Or refund my money.

Souvik Choudhury

Tue, 08/14/2018 - 07:58

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Paytm customer care service is worst. Noone ever picks up the call. I received my delivery and it has a return option for 10days. But still now its not updated in my order section and so I can't return it. Wtf man? Paytm is the worst shopping app i have ever seen.

Sawej safi

Thu, 08/16/2018 - 18:52

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I have not get my online product. I am done my order on 28th july 2018 and the delivery date is given by paytm is 12th of August. But it was not come yet. so please if my order is not come than refund my money..... plz.

Vivek kumar

Thu, 08/16/2018 - 19:15

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I bought Lapguard LG803 20800mah, which was priced at Rs. 1599. It was delivered today, 16-08-2018 but when i opened the packet i only found stone in it. It was my first experience shopping from Paytm and they have also rejected a return or replacement. Paytm is not taking any responsibility, now what should i do?

Walter Wheatley

Fri, 08/17/2018 - 01:28

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I Purchased 2 copies of The Battle Lewisburg by Richard L. Armstrong. Purchased on VISA Credit Card ending in 8826. I have not received this purchase on the promised arrival date. Do you think that shipping by another carried would be best. We have had problems with the USPS.

Chhote tiwari

Sun, 08/19/2018 - 13:21

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I have not received my cashback amount after purchase from paytm mall. my Order No. 5793635463. I got no response from paytm services. please help me.

My ordered product still not delivered. so many time I mail to help line and support option but not reply late reply received My order also auto cancelled and I still not received refund my money, I received a mail from help line support they gave me a Promo code for same day shipping and told me for a new order, I make new order and paid amount but the order yet to be not shipped.

I very disappoint with this kind of poor service, so many time try to contact customer care service but call not connected.

No paytm mall, it is a fraud mall because no cash back. It is cheating mall, Fraud company.

Sachin kumar

Thu, 08/23/2018 - 20:11

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I haven't received my refund amount after the cancelling of my product from paytm mall. I want refund my amount. Please help me.

Very poor delivery and refund and paytm mall shopping full fraud waste of your time and money. don"t use paytm mall.

Chetan Nanda

Thu, 08/30/2018 - 10:57

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Two of my orders got cancelled back to back, that too without any notification, after 10 days of order placement. Customer care never picks up your call. Still don't know the root cause of the cancellation.

Genuine feedback.

Nikhil c.m

Thu, 08/30/2018 - 14:04

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I have not get my online product. I am done my order on 23th August 2018 and the delivery date is given by paytm is 28th of August. But it was not come yet. so please if my order is not come than refund my money... plz.

Shakti Pandulkar

Sun, 09/02/2018 - 11:56

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I have not received delivery, today they are told me, they cant delivery due to out off coverage area, so my question is, why you have dispatch the goods through this types of courier, my area lost off courier service has available, check on your end, Pin Code Number is 394230, I need justice on this because i have given advance payment with courier charges. This is my first order and feel very bad experience. Call me on my number with is given Paytm. I hope will receive justice.

Ankit sahu

Tue, 09/04/2018 - 17:59

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My order is sparx sandles amount 679Rs payment 100paytm wallet and 579Rs debit card threw paytm wallet amount refund by 100Rs but debit card amount is not refund by 579RS order no.is 5902454272 plzz refund my debit card amount.

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