care@irctc.co.in: Indian Railways IRCTC Email

Email
care@irctc.co.in
Company
Department
IRCTC
Region
All India
Note
Contact IRCTC customer care through email for queries and complaints.

If the above contact didn't helped you, here are alternatives to reach Indian Railways customer support.

Contact Number

0755-6610661 - Contact details

Support Link

Official website - Contact details

Comments

Sanjeet Kumar Pandey

Sat, 07/28/2018 - 16:19

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Sir, Please resend my e ticket on my register mail id for claim to our company and details are below,

1) PNR. 2824021794 , TRAIN 22416 DOJ:04.03.2018 , 2A, NDLS - TDD, DEP:06:25,
Sunil Pandey a527,
fare:2670.0SC:0.0+PG+INS
Transaction id:001403905512

2) PNR:6112190094,TRN:12863,DOJ:08.03.2018,3A,TDD-BZA,DP:14:30,
SUNIL PANDEY,B3 61, FARE:1130.
Transaction id: 001407025273

Kindly do the needful at earliest.
Thanks

Ashwani Kumar

Tue, 07/31/2018 - 12:49

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My account is suspended since one month.kindly check it and resume as soon as possible.

Hari Sharma

Tue, 07/31/2018 - 23:36

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I have booked ticket for 4 seats in Train no 12982 Udaipur to Delhi Sarai Rohilla vide PNR No. 2730327518 Dr. Of journey 9.8.2018 but SMS of my booked Ticket is not received on my phone no. 91+9810464898. Please send the ticket either on my e-mail or through text message. Thanks

Bhagyalekshmi …

Sun, 08/05/2018 - 08:39

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I registered in the irctc but when i m logging in it tell me to verify the mobile no. and email id. my emailid is verified but mobile no. is not. i received the OTP and i typed it too but it says its invalid though its correct because of that i cant book my tickets and login to my account.

Biplab keshari giri

Sun, 08/05/2018 - 10:21

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My pnr Number 6517589299 HWH SSPN EXPRESS. Booking 24-07-2018,tatkal quota wl/24 but I am not getting my refund. I am also trying the customer care but no response. Plz refund my money.

Bijay Arjun behera

Wed, 08/08/2018 - 12:52

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Transaction ID no 100001374136272, konark Exp 11019 Booking date 28 july 2018 booking of tickets from cstm to sc on date 25.08.18 . Ircte failed to books ticked ,Payment from the bank of Ammount 790 , Bank name Abhyudaya co -op.bank LTD ,Account No 084014400000223, ifsc code ABHY0065051MICR. Please Refund the Money as on.

I have booked two tickets. One ticket I have cancelled on same day and one is not show in chart so both are cancelled PNR is -2449292329,2349290718 these are cancelled on 26 july 2018. But my refund is not come. The charge of ticket by my debit card and refund is not in my account balance. Please return my refund.

Shivam kumar

Thu, 08/09/2018 - 22:16

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I had booked my ticket of train PNR- 6716411701 for two people including me on 26th of june, 2018 but the train had no confirm seat for me, means i had waiting seats. Yet i have not got the money for the ticket which i had paid the amount was 4170 rupees.

I have another return problem, while booking tickets of train (train ID- 100001327960148) on 26th of june, 2018. the booking could not succeed but the charges of 1050 rupees was taken from my bank account and yet i have not received any money for both the cases.

Manoj Sharma

Fri, 08/10/2018 - 16:21

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My account has been suspended. when i open my account written on screen not allowed to sign in. so please immediately activate my account.

My self Ravi. i have a ticket on 08 Aug 18 from vapi to bandra terminus.My ticket booked through irctc application.E- Ticket is not available in this application. so pls kindly request you to send my E - Ticket my E- mail.

As i am trying to login then different user id and password are shown. when i tried to delete it by putting correct user id and password then it is shown as invalid user id.

Gopal chandra

Mon, 08/13/2018 - 20:30

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User Id-gcp7777777
Mob No-: +917349160880

Please Deactivate My account from irctc record. Please Do the needful.

Regards,
Gopal Chandra Polei

Shivendra singh

Thu, 08/16/2018 - 11:48

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Dear Sir I was cancel my ticket but not recieve my ticket amount details given below please solve my issue urgently
TRANSITION ID.100000257897433
PNR NUMBER..2349766247
Journey date.31 october.

Shivendra singh

Fri, 08/17/2018 - 11:47

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Dear Sir I have cancel my ticket but not receive my ticket amount, ticket details given below. please solve my issue urgently.

Transaction ID...100000256723377
PNR number... 8707316566
Journey date... 3 NOVEMBER
Booking date... 5 JULY

Jafar Shaikh

Fri, 08/17/2018 - 13:17

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I have requested at care @irctc & 139 about reservation, why reservation not getting from solapur (Surm)?, Maharashtra from my user id that is jrbtft61. only message getting , no direct train found. i hope you will help & give the reason as early as possible.

Res. sir,

My IRCTC id is blocked because of not used from long time. But now i want use this so please re-open this. Hence i use this.

Shivendra singh

Mon, 08/20/2018 - 18:27

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Dear Sir I cancel my ticket but not receive my ticket amount ticket details given below please solve my issue urgently.

Transaction ID.100000257897433
PNR Number. 2349766247
Journey date. 31 November

Vijay dhananjay mali

Tue, 08/28/2018 - 22:29

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Dear Sir,

I have TDR my 2 ticket whose, ticket detail (PNR No is-8305902114 & Transaction ID IS- 100000241114048 & TDR Reg.NO 210180600100).IN ticket refund history is show amount is refund in Axis but It not refund in the account.Sir please check and refund my amount in my Bank Account . So please refund my amount in my Axis bank account.

Sunil kumar mishra

Wed, 08/29/2018 - 12:11

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Today i logged in to my account (my user id smcool2410). I have signed in, but the message was on screen not allowed to sign in. so please immediately activate my account. as your account has been. I do not know why my account is suspended. Kindly reactivate my account.

Narayanan Nair

Wed, 09/05/2018 - 10:57

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I had booked a ticket from Trichur to Mumbai for 16th August, 2018. The train started from Trivandrum but got stuck up at Aluva due to flooding at Kerala. I was waiting at Trichur from 6.00 a.m. but railway announced the cancellation of the train at 4.00 p.m. Till date I have not got the refund of the said ticket. My PNR No. is 4348118723.

Rajesh yadav

Wed, 09/05/2018 - 14:48

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Dear sir,
I have proceed to book ticket from Nagpur to Akola by IRCTC app, but my amount 415/- has been deducted but ticket is not booked, Please do the needful action into this matter.

Sk Ayub Molla

Fri, 09/07/2018 - 08:30

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Hi,

I have recently visited IRCTC train. but i did not get tax invoice receipt. kindly send me the tax invoice receipt or let know the procedure to get this receipt.

PNR Number: 4802742932
PNR Number: 6719175817

Ravishankar Gellanki

Fri, 09/07/2018 - 10:55

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I have been changed my mobile number in irctc account but it's not working now. its shows no. was suspended/deleted. so please solve my problem to create a new irctc account. (8333946046).

Prassan Kumar Lal

Fri, 09/07/2018 - 11:17

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As of now after the launch of new IRCTC Ticket booking app. I am not able to get printout of the booked tickets. Please send me the tickets in attachment and guide me how to get the printout of booked tickets.

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