cs-reply@amazon.in: Amazon India Customer Care Email
Email
cs-reply@amazon.in
Company
Department
Customer Care
Region
All India
Note
Customer service email address of Amazon India.
If the above contact didn't helped you, here are alternatives to reach Amazon India customer support.
Contact Number
1800-3000-9009 - Contact details
Support Link
Official website - Contact details
Twitter page - Contact details
Live chat - Contact details
Comments
Not delivered product, delivery person is very bad work
We have purchase vivo v9 youth (gold) Order no. 408-3337212-2271500, Date 10.08.2018.
But phone not deliver. Delivery boy is not cooprative he is very ashamed people he is miss behave on my old phone. I want same order delivered asap. On same offers. Please provide help full service.
Regards.
Rupesh shukla
9015231524
Want to replace Gopani professional hair brush straightener
I ordered this straightener though the package and delivery was good but only the LCD display only worked in the straightner and it not produced any heat.
Wrong adopter sent for Vox Laptop
My order 407-3691124-0227551. Incorrect or wrong adopter is supplied for the laptop Instead of one with the screw Type pin one with flat type pin is supplied with which I am not able to charge. My request with. the supplier is yet to be responded. The item is supplied on 16/07/18.
I order Casio but it not have adapter
I have ordered casio, on it's pack it was written free adapter but inside in it their was not adapter.
Not a sealed box
The box had been opened, the seals were ripped off...that's it kindly please help me out.
Seal was already broken
I want my product to he replaced as soon as possible because its seal has already opened and I have the customer service too but they did not help me with any resolution and told me to comment over here. It was fb nutrition lean pro 1kg and as soon as I opened the package the seal was already broken and half of the container was empty. I hope you would replace it as soon as possible.
Damage tampered glass
Pls initiate the refund of my product because tempered glass was in damage condition. Thanks.
Wrong item received
I ordered mi earphone but I received romeo earphone Jack. I want exchange this another I want refund of this product.
Crushed biscuits in packing
I have received my amazon pantry parcel and the biscuits in it were crushed, I just want you to please replace them, or I will stop buying products from amazon.
No coordination between customer service and the delivery team
I asked the customer service to update my phone number as my provided number sim card had crashed. But i did not receive a call or any other notification from amazon.com regarding the delivery of the product. Even after constant assurance from the customer service which turned to be false, the product had not been delivered. It is highly irresponsible to give such false hoped to customer from their end. Finally, the order was declared cancelled without any notification.
Order no: 402-7516289-2674711 dt. 1st july 2018
I have ordered for Xiaomi Mi4-64Gb, but was sent M2. However, it did not starting taking charge after using for about a week. So, I contacted your CC for replacement, but I was informed replacement not possible. So I was trying to return it for replacement. After trying for number of times, I was told to return it to Supplier. So I have return it to the supplier to-day by DTDC. Now I want to send the image of Receipt. now tell me how send the same to you.
Broken product
Today I have recieved Pantene total damage control shampoo 675 ml. The product is totally broken in the box. All liquid is coming out of the box. So what can I do for replacement or refund of this product?
Take necessary action to refund
I have returned Toykart 37 keys piano keyboard on 31st July 2018 through speed Post in the address: Park Agson, Sonipet. Pin - 131021 as it was not working. But till today the money is not refunded. So I would like to request your esteemed company to do the necessary action at the earliest.
Crompton ceiling fan
I ordered one product from Amazon on 10 aug 2018 and now it's 24 aug 2018 but I don't get that product.... Amazon service is so cheap.... Amazon customer service is only gave me reasons, I will never ordered from Amazon.
Reclaiming our purchased product
We ordered honor 7x from Amazon on 11th of August order ID (408-1681916-494954) when freedom sale was going on then, we purchased the product and our product was shipped. But, during the shipment our product was damaged as they mentioned so they took it back to seller return tracking ID ( 447265498539) this was on 16th August.
Amazon said they will refund our payment but there was no offer on this product on 16th. After exchange of words with Amazon executive they accepted to place our order for the same price with new order ID(408-9962730-4620309). But we didn't get our product till now and they refunded without our agreement. We need that product for the same price as soon as possible.
Got wrong item
Amazon send me the wrong item.
Refund Pending
Ordered Eveready Bolt 750W Mixer Grinder
Order date18-Aug-2018
Order #408-5159994-7277104
I was delivered a product which was more than 1.5years old. I raised a complaint for replacement but I was given the wrong colour and also the same old manufacturing date product. I again placed a replacement request and this time again I was delivered the same old product. I mean this is really harrassing and extremely unprofessional. The have made me pay twice for the wrong product and have still not refunded my money. Didn't expect Amazon to be so unprofessional even with their prime customers.
Tempered glass was broken
I bought tempered glass of vivo z10 today from amazon. it was broken.
Complaint about delivery
Product delivery is very bad .I ordered a book named pracheen bharat ka itihaas tatha sanskriti in 14/8/2018. at the date of 23/8/2018 delivery boy said that pick your order from 20 km away from.. delivery address. my tracking id was- 69001521551
I got wrong item
I got wrong item. Totally unhappy with the service.
Damaged product
i have ordered a Philips webilla bluetooth speaker and i got a defective and fake product. For the first time i returned the product so that next time i ll get genuine one. but again at the 2nd time i got defected and the Chinese one in the name of Phillips. the seller is selling the fake product with the name of phillips. i have pics and video. if there ll be the option provided by amazon. ill upload it.
Defective item received - item could not be returned Reg
Sir,
I have placed an order for an item on 9th of Aug(Order no.40246527186823545);it was to be delivered to me by 17th Aug but i received the item only on 29th Aug. When i opened it and found that the item is not in working condition,i tried to return it.Then it was shown in the window that the return window for this item has closed on 26th Aug..I am to return the item to the sender address as it is of no use.So kindly make arrangements to refund my money.
Wrong item received
Hii.... Actually I have ordered gymnema tablets but another type of tablets are received. I have call on your customer care number. They said to me that please send snapshot of product at this site but how can I send the snapshot. Please tell me the steps.... its my request. Please respond to my comment fast.
Product return not initiated
Wrong product delivered amazon and product return not initiated by Amazon. Refund my amount in my account. and return services are not better services provided by Amazon.
Lost my money
I ordered an pair of shoes and I returned it on next day but I didn't get any refund on that after one week. I asked amazon customer service but they saying you ordered pair of shoes but we not delivered your shoes yet, how we can give refund. I think I lost my money.
Refund of container box
I received a damaged product order no. 171-1485969-0351522. Blue colour 5 piece container box big container is damaged.
My return window is expired
My return window expired yesterday and when I create return the delivery agent is not coming.
Disappointing experience
Most disappointing experience from amazon. I don't buy anymore products from you. I was a prime member and with this experience i quit. customer service also poor.
I have given black colour
I have given black colour shoe but it has come red and black and white and the delivery boy has taken double payment.
Damaged product
I purchase newilike full edge to edge coverage tempered glass for realme 1 but glass is fully damaged.. bad service.
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