feedback@sbicard.com: SBI Credit Cards Customer Care email

Email
feedback@sbicard.com
Department
Customer Care
Region
All India
Note
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Contact Number

1800-180-1290  - Contact details
1860-180-1290 - Contact details
9212500888 - Contact details
39020202 - Contact details

Support Link

Official website - Contact details
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Comments

kumar anand

Sat, 05/21/2016 - 13:25

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I am kumar Anand from Lucknow.I applied a SBIFbb credit card and I received card today.But, I request to you that please cancel my card which no. is 420739906471****. I want that the statement date should be 10th of every month. If you can change my statement date then I will continue otherwise I request to you that please cancel my card as soon as possible.
Deatils are given below:
Kumar Ananda
Card No.-4207399064719932
Add.-5,Church Avenue, Vishnupuri Colony, Lucknow
PIN:206022

Shamshad Ali

Mon, 05/23/2016 - 12:07

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I Shamshad Ali wanted to change my registered mobile number from 8116610786 to 9474857309 . My credit card number is 4006********2974.
Personal details
Name= Shamshad Ali
DOB= 21/07/1972

Please change it

Amrit sharma

Tue, 05/24/2016 - 20:19

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As i made my due payments after due datei.e 14 Apr.2016 and Rs.350/- deducted as insufficient balance charges from my card. but i paid Rs.6000 on 26/4/16 & Rs.7000/- on 27.4.16 in my card a/c. and Rs.13000/- in my Saving a/c. the total due amt was 21603/- which was already credited in my card a/c by you. the total charges Rs.1400/-also deducted. But till date my card is blocked. kindly reverse my excess charges and amount and unblock or activate my credit card. I m facing the huge problem without it.

Smarajit Biswas

Tue, 05/24/2016 - 23:39

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My S.B.I. Card No. is 524182643473****. I had paid Rs. 16000/- by HDFC Bank Cheque No. 000255 dated 01.03.2016, which was more than the minimum amount due, and dropped the cheque in the designated cheque deposit box at S.B.I. Bank, Nirman Bhawan Branch, Maulana Azad Road, New Delhi-110011 on 29.02.2016. As S.B.I. did not acknowledge receipt of the said payment, I suo motto raised the issue on 12.03.2016 on Toll Free No. 18001201290 and was assured that the matter was looked into. The said payment has NOT BEEN acknowledged till date. I have also e-mailed to feedback @sbi.com on 31.03.2016 the scanned copy of the Bank statement clearly indicating that the concerned cheque was debited from my account on 11.03.2016. I have explained this position to numerous telecallers from S.B.I., posted on Facebook page of S.B.I. and even sent SMS "COMPLAINT" to 9212500888. But till date no action has been taken to acknowledge the payment. I continue to be contacted randomly by your telecallers everyday and feel harassed to the core. I would request for early redressal of the grievance. Thank you.

Suresh Kumar

Wed, 05/25/2016 - 12:05

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I am getting frequent phone calls from +918459809106 inquiring my card number stating that you are going to issue new credit card with photo. In my phone true caller shows the number as "NEW SBI CARD CHEATING" and hence I have discontinued the conversation. The lady on the other side repeated the call and threatened to block my card. If it is the genuine SBI Card Number inform me accordingly. Otherwise take action to locate the number. I expect an early reply.

A.Sivananthan

Wed, 05/25/2016 - 20:13

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New card was dispatched to my old address in Trichy. Since I was not in that address, the card has been returned to the origin. Now I have registered my new address and request to send the card to my new address. In the mean time I am receiving SMS in my registered Mob.phone that the old card will be deactivated soon.

ch rama krishna

Thu, 05/26/2016 - 09:32

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This is ch rama kirshna . i am apply the sbi po exam application i am pay the 600 rupees challan from icici bank that utr id is (utr 1001605009570642) then the application comes the out (unpay) please refund my money (my account no is 068501505559 k.venkatesh icici bank).

Krishna hazarika

Sun, 05/29/2016 - 12:41

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This is me my card no is 472642675400**** and card is blocked for last 5 month many time I report against my registered mobile but till date my problem is not solved. my request solve it urgently other wise I want to close it very quickly.

Praveen thapa

Sun, 05/29/2016 - 13:59

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Do some thing I dint get my sbicard pin code and how it's sowing 13000. Debit in my card my last four digits. Card number is 0917 And my phone number is also that one which I have gave my add is command hospital eastern command goal building, kolkata alipore 700027.

Saurav kumar

Wed, 06/01/2016 - 18:15

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My application number of the credit card is 1909601001099. i have not received my credit card. kindly please check it and revert , because i have applied it on the month of march and did not get any reply. This application is on the name of MR. HIRA LAL and their contact number is 9501015059. pls revert back immediately.

Arun thakur

Thu, 06/02/2016 - 14:35

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Dear Team,
Request you to reverse my outstanding amout of rs 900 to me on my saving account which has been registed at your company.

please reverse the same on priority . or i have already given a request of activation of my sbi card gold and more card ,it has been blocked due to some reason which i had shared with your representative earlier. your executive has give me a compliant no which is 1-9605316696.

so request you to please activate my sbi card and also reverse my outstanding amount against your card. please find my card no 437748693587****.

Sanjay Deshpande

Tue, 06/07/2016 - 17:11

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Hi, Since day I received SBI credit card (4207 3990 6415 ****), I have not used the same also my pin number is still intact. my card is blocked & I m getting regular sms to pay 3000 rs. which I don't want SBI protection card or any other facility. I sincere request you to reverse the charges and provide me confirmation of my SBI card is well Active so that I can start using it. your quick reponse is eagrly awaited with positive response. please do coordinate with mi on 9225515196//9822944772

Warm regard,
Sanjay Deshpande

Dr K B Thakur

Tue, 06/07/2016 - 19:44

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I received SMS stating that as an SBI card holder, my group insurance cover under SBI Life-Suraksha has expired on 29 Feb 2016. what has happen to my money deducted so far. If my insurance has expired then why am I being charged for insurance.Kindly look into matter and refund my money.

Regards
Dr. K. B Thakur

Prasenjit Bangal

Fri, 06/10/2016 - 14:39

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Greeting of the day

I am not getting the credit card and i got a message that my credit card bill is pending last 6th month, how can it possible. my self prasenjit bangal my contact number is-9766822772. please cancel my credit card as soon as possible. please do the needful to me.

thanks & regards
prasenjit bangal
3rd and 4th floor.
R deccan mall opposite deccan gymkhana
bus stand shivaji nagar pune-9766822772

Jayantri shukla

Sat, 06/11/2016 - 01:01

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A am old customer of you bank .Name Jayantri Prsad Shukla. PAN no- BLLPS7283N. Applied for Credit card, your team member collected two times my documents. After that get the confirmation that its declined due to insufficient credit history. see the my account detail in your bank. I also not received my documents.
Mob no-9602538922

Manmohan Singh

Sat, 06/11/2016 - 21:46

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To whom it may concern ! I have deposited a Punjab National Bank's cheque number 1292 amount Rs3000/ into this sbi account card number 4006xxxxxxxxxx65 to card holder -Mr Parkash Singh Gill on 30/5/2016 and as per my transactions report it has been cleared however that payment is not reflecting to the above mentioned account.

It's strange - I'm still wondering that if the payment Rs3000/ has been deducted successfully than why it's not reflecting there.

I want you to find this error as soon as possible-we'll be waiting to get the prompt response.
Manmohan Singh 9212372317.

K Ramesh Babu

Sat, 06/11/2016 - 21:58

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During my logging the credit card got locked due to wrong information of my date of birth. Hence update my actual date of birth as 02/09/1963. My credit card no is 4377486574203780. Send a return mail after updating my date of birth.

Bhuvaneswari N

Sun, 06/12/2016 - 21:34

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I have requested to block my SBI card Ni xxxx xxxx xxxx 6157 on 13th of may 2016 and reissue a new Card as my card was been hacked and used. The request was accepted and a new card was reissued and sent through BLUE DART courier to my Office address which was mentioned as the address for correspondence. But the courier was returned back to the SBI office and they didnt inform me regarding the return. As i Dint get my new card as per the expected date i made a call and requested to redespatch the card and the same was done. But wen the Waybill No of Blue Dart courier service was asked the former way Bill no was told by the SBI officials which was not fit for tracking.

Even after making frequent complaints i dint get my new card and when i viewed my new ref No , it was mentioned as the card is in transit : ref no being EV16135109883. When i tried to track the card status it again it shows that the card is returnd to the shipper. BLUE DART COURIER has not made any call to my no. not they have despatched. I cannot wait anymore even after making frequent complaints. Waiting for 1 month for a card is too much . But SBI ppl say that ur request have been placed under priority. Is that told for a NAME SAKE ???? Kindly resolve me the issue as soon as possible.

Sunilkumar B

Wed, 06/15/2016 - 11:17

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I was issued SBI Credit card No. 420739906460****. My name was wrongly printed as SUNIL KUMAR B instead of SUNILKUMAR B BAGEWADI. I made a request to toll free number to change the name but it was not done so far. Please change the name correctly and reissue credit card at the earliest.

KVSS Nagamani

Wed, 06/15/2016 - 17:32

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I request to you my credit due amount is 15613/- I want to convert into easy EMIS for the amount into 10 instalments my credit card no. 4726426754049973 through personally i can pay my EMIS to the SBI branches please make this conveinence for me. So many time I tried but call did not connect and that to I don't know the procedure also please favour me. My cell no 9010566771 any enquiry please contact me.
Thanking you sir

Arvind Tiwari

Thu, 06/16/2016 - 09:24

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In this regard it is inform you that credit limit my credit card Rs.20000 and cash limit is rs.6000 . You are requested to increase the my credit limit of card so that I can purchase other goods on credit card. for this of act of kindness greatful to you.

Gopal karmakar

Thu, 06/16/2016 - 16:32

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Respected sir,
I gopal karmakar would like to cancel my sbi platinum card as soon as possible. The card is not activated yet. Any amount if detected I want it to be refunded. it will be kind of u if u process my request as early as possible.
early reply solicited.
thanking you.

regards
Gopal karmakar.

Y.Roselyn

Sat, 06/18/2016 - 15:25

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I want urgent close of my sbi credit card and its cpp at earliest. Please email me my account statement with full details at the earliest. I will be highly appreciated to your urgent services regard this. My details: Y.Roselyn, Date of birth 05 02 1968, Card no. 4726 4267 5607 ****, place tirunelveli. cpp no. IA1700394.

Prakasanvc

Wed, 06/22/2016 - 00:48

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My self several time I personally tried to conduct by telephonically to customer care for help to block my credit card, which is lost in my home town back 37 days back. But I have do not connect costumer care executive till the date. Nor any message given by sbi credit card official till the time. And also sbi credit card members are frequently calling to me for payment purpose. But I want/I would like to give final payment for total amount which I have pay for one time. And closer statement to give me as soon as the earliest for payment. Delay my payment due to non receive bill details from sbi card authority. I noticed that huge amount of interest calculated by sbi card authority for the basic amount of rs15680/. Which I had purchase some ornament from shop. Hidden interest rate.

Rajesh7692

Wed, 06/22/2016 - 19:55

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Sir, I have a SBI Credit Card (type- Gold & More), No. - 472642687902****, this card card is blocked, but due balance is showing in this card.

I am applying for personal loan from SBI, its showing in civil, due to this it creates problems in loan. I have talked to customer care for the same, complain nos. 1) 1-10945566255 & 2) 1-10948263823, they have processed for the same & they have told for written proof, mail through feedback @sbicard.com.

For the same I request you to please issue a No Dues Certificate or any evidence so that I can submit in bank for civil , in account of blocked (unused) credit card No. 472642687902****.

I requesting you again please provide any proof, so that I can submit in bank for civil.

Thanking for this.

Regards
Rajesh Kumar

Umesh P Salkar

Thu, 06/23/2016 - 10:33

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I am your customer from long. Last month i got bill from you of rs, 571 .00. I did not purchase or do any transaction on your credit card. I want to enquire the same thing to you But i am not in the home town. When i reach my home town in mumbai i Paid your bill of rs 570 .00 by online payment having reference no. 161678169868. When i saw your new bill this again shows me the previous bill with the late fee. Please clarify me the bill amount of Rs. 571 and also give me a late fee charge.

Thanking you
Waiting for your reply

Subhash yadav

Fri, 06/24/2016 - 16:02

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My card ending No. 4377 4869 9731 **** will expire on 9/16 i.e. Sept. 2016. Please issue new card and sent it to my present address; H.No. 2, Road No. 1, Ram chander market, Rajpur Extn. colony, new delhi 110068. Verification letter and copy of i card adhar card showing address verification and photo (copy of passport) already submitted to your office at Gurgaon. Please issue new card and sent it to my address. Urgent. Subhash chandra yadav mob 9654591366.

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