121@in.airtel.com: Airtel Customer Care Email

Email
121@in.airtel.com
Company
Department
Customer Care
Region
All India
Note
Airtel customer care email for mobile users as well as landline and broadband users.
Mobile users, mention your mobile number in the subject of the mail.
Landline/broadband users, mention Airtel account and fixed line number in the subject of the mail.

If the above contact didn't helped you, here are alternatives to reach Airtel customer support.

Contact Number

1800-103-0121 - Contact details
9935012345 - Contact details
1800-102-8080 - Contact details
51234 - Contact details
4448080 - Contact details

Email

nodalofficer.pb@in.airtel.com - Contact details
digitaltv@airtel.com - Contact details

Support Link

 - Contact details
Official website - Contact details
 - Contact details

Comments

Debnarayan Bhatta

Tue, 05/15/2018 - 13:34

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I am holder of mobile no 9831012712. Shifted from vodafone in expectation of better service level. Connection was provided by your franchise with monthly rental of Rs 249/- against which I will get unlimited call facility along with per day 1 GB net facility. Last month the bill amount was Rs 389/- which as per the commitment of your franchise can not exceed Rs 249/-. In addition received a message from airtel that my credit facility has been increased to Rs 1500/-.

First of all, there is no difference between airtel and it's franchise in the eyes of customers. Therefore, commitment given by the franchise can not be avoided by airtel. Ensure that monthly bill is restricted to Rs 249/-. Take necessary action against the franchise in case there is wrong commitment. Secondly, my consent has not been taken to increase the credit limit. Unilateral decision by airtel to increase credit limit is not acceptable. Such increase has to be cancelled immediately. Waiting for your reply,. Regards, Debnarayan

Ogbuji richard

Tue, 05/15/2018 - 17:30

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I am writing to bring to your notice that my airtym was deducted from my account, i really do not understand why, can you please give it back, or explain why you did it, cos i want to break this sim card right now......standing by for your swift response, thanks

Mohd Waseem

Wed, 05/16/2018 - 14:48

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Tras Id: 180508856437
We paid our bill but it still show unpaid.

Shanu preeti

Wed, 05/16/2018 - 17:18

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I am using 3g network prepaid SIM on airtel. I recharged 399 pack but my 3g network is soooo poor since 3 days.

Mohamed shafi

Thu, 05/17/2018 - 04:32

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I am mohamed shafi my mobile number is 98654 -26426 i paid my postpaid bill in online my transaction id is180504229393.. I paid may 4 2018.. I paid rs 450. The account debited to my bank account. Please credit to my airtel account.

Thanking you,
Yours faithfully
Mohamed shafi s.

Mahendra Singh

Thu, 05/17/2018 - 08:50

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I requested for disconnection of my broadband fixed line 0120-4561346 last month.Now I have got a bill for Rs. 707. Earlier I was getting bill for more than Rs.1000. I want to continue if the bill is Rs. 707 but not if it more than Rs 1000. Why this difference. Whether my request for disconnection is pending or not. Please clarify so that I can decide.

Mamta Bhardwaj

Sat, 05/19/2018 - 10:20

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Hi,

From last week my account balance is get reduced without any calls and I get a message from ASTFAROT. Such a bad service provider Airtel is. I am not satisfied with this service.

Ram Lal Verma

Sat, 05/19/2018 - 15:54

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Sir;

Respectfully I want to say that what is the use of hundreds of SMS while I can't send a single SMS of porting request. Your signals are not perfect for call at my area you should give all the customer free alert service I think market is rise for competition so you will provide alert facilities to your customer.

Umamahesh B

Sun, 05/20/2018 - 11:41

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Dear Sir,

I am in abroad but still using my Indian mobile number (9790115974). Sim card signal is not showing from the last three days. I would like to know the reason. Still, I am using the same number. Please help me to sort my problem asap.

Sopan Maruti K…

Sun, 05/20/2018 - 13:07

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Hi I am using Airtel post paid sim I have paid last amount of rs 1440/-. Incoming & outgoing calls will be stopped. What is reason? I don't know. my no is 9154891076. Please suggest me how can I do? I have choice this network because Airtel is India's best network.

Your airtel network says always all lines are busy... This is very bad. Plz rply me about this.

A took a new sim yesterday it is not speed at all am using 4g but shows only 3g in my phone set lte/3g/2g option but it shows only3g/4g option.

Shekhar Tokas

Mon, 05/21/2018 - 11:07

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This is with reference to my airtel data card/mobile no. 9717748183 (Registered on Mobile no. 9582450291 / 8447868183). Undersigned went to the Airtel office in March for payment of my bill as well as requested the executive there to convert my plan from 499 to 399. They assured that it has been done. However, when my April bill came it did not show any change of plan and I was being charged as per 499 plan. When I went for April bill, I requested them to look into the procedural lapses on their part in not being able to convert my plan, instead, they misbehaved and said I should file a complaint in Airtel. They can't help. Kindly help us.

Manoj bokre

Mon, 05/21/2018 - 11:23

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Dear team,

Thanks for the disgusting service provided by you throughout my relationship with you guys. There has been a network dip and fluctuation continuously since i have got this pathetic connection.

And now you guys have posted me with a bill of some 1177 without providing the desired services.
I am more than happy to switch to other service providers and i want to discontinue the services with you.

I wont be paying the bill for this current month as its pasted on me without any services.

Believe me i have been made fool by your executives every time i have made call to your executives and they lured me to this airtel as i was happy with vodafone.

My relationship number is: 1369382056
my phone number is: 9773064291
due amount*: 1,177.77
due date**: 27-may-2018
bill period: 08-apr-2018 to 07-may-2018

Do let me know if you guys have time apart from providing pathetic service how to proceed in this matter or should i post these to some higher officials and authorities concerned.

Waiting for your course of action/plz reply me soon.

Manoj Bokre
8291314162

Rakesh Verma

Mon, 05/21/2018 - 11:33

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Sir, I had been convert my prepaid number to postpaid & have choose the plan 649/-.My postpaid number has activated since one week but I have not recieved the second SIM up to till.

Rite sh sharma

Mon, 05/21/2018 - 23:11

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My airtel no. Is 7737272742 & incoming outgoing is not responding for two days if you solve this otherwise i'll port it in any other.

Deepanjali Jain

Tue, 05/22/2018 - 10:17

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I did recharge on wrong number through paytm. Amount is 55 RS. Reference number is 1896317674. Please help out.

Anita Murmu

Tue, 05/22/2018 - 13:28

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Recently in my area I am not getting a proper network to call someone I have travel some miles away from my home so I can make a call. Hopefully you will understand my problem and find out a solution.

Mahesh Thakur

Wed, 05/23/2018 - 09:17

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Hi,

I am a postpaid regular user of Airtel. I have require old bill of April 2017. So, please mail me on given mail id as soon as possible of said month.

regards

Anil Kumar Joshi

Wed, 05/23/2018 - 11:51

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Hi, I am a airtel user having mobile no.-9810207426. I am facing lot of network problem in airtel sim, i also have another network sim which has no problem and working properly. I have made complaints many times in customer care but no response has been given yet by the technical team. I request you to change my plan from post paid to prepaid.

Surya prakash matia

Wed, 05/23/2018 - 17:34

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Sir, I am from Malkangiri, odisa. There have very poor internet in our district.maximum time in a day we have no link. we all are facing difficulty.kindly you overlook it and solved.

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