[email protected]: Airtel Nodal Officer Email

Hi Team

My name is Alagesh.M
my current Address: plot no:6531,TNHB,LIG 1, Ayappakkam, chennai-77
i own 6 airtel connections in my family
my No :9840424884,9840606052,9840766505,9940101768,9003086538
in that 3 postpaid connections and 3 prepaid connections

I am facing Network issues for the past 3 days for all these numbers,i am not geeting any incoming calls and outgoing calls. this is only for the past 3 days, even i could not connect to 121 from my HOME, before that for the past 9 years i had no issues. Only when come out 1 km away from my area i can able to get calls and out going calls.

I have already reported this problem to 121 3 to 4 times but still no action taken place ,when ever i cal them they are taking a new complaint and saying it will be resolved within a day. i am fed up with it. I have missed so many important Business calls ,consider this as a HIGH PRIORITY. Kindly Take necessary actions or else please let me know what is procedure for PORT OUT.

Regards
Alagesh.M

When dialing to some regular numbers - the number dialed is not a valid-is coming from
08-05-2015. Customer care is of no help, please regularise the position.

my customer no. is 02244444121198. This broadband is out of function for 18 days. lodged complaints to customer care center. NO RESPONSE. Sent my boy to your center, very pathetic experience. Don"t know what to do. Please improve your services. Would expect reasonable response & would also expect waiver for the affected period.

Sir / Madam,

my name is mandeep rai and my airtel no. is 9876566993.. i want to say that in april i received a call from airtel customer care and they offered me a internet plan in 999 only. but i have not taken services of this plan in april and in may also.. at the end of may i call to the customer care and reqUest to close the same plan on my number.. But now in june, i have received a bill in which these 999 rupees are also include.. this really hurts me. Plz take necessary action regarding this and please remove the existing amount from the bill.

I got a Broadband connection on 16.06.2015 bearing landline no 08042153200 and and DSL ID 08080892869_kk at Bangalre. I have been monitoring my usage using a ShaPlus Bandwidth Meter for almost 9 years. On the afternoon of 26.06.2015 while I was going through some site I received a SMS stating that I have already used 48GB of the allotted 60GB with a speed of 8Mbps. My plan was 1099/8mbps/60GB/Rs.49/ unlimited local calls. In fact my monitor showed only16GB consumed as 0n 28.06.2015. Nobody uses in my house except my son, he started using it on the evening of 28.06.2015. My wifi is strong password protected no body can hack it. I tried to contact customer care at Bangalore, every time I was informed that my land line no is wrong. kindly look into the matter at the earliest.

1. I was using prepaid account wide number +91-82849-32771 which was converted into postpaid plan on 22-4-15 and I had given my Govt. ID for getting corporate connection. I was told RS. 399 plan would be best for me and 800 local mints + 100 std mints shall be provided with that I can regularly check my consumption of free minutes but after I started using my postpaid plan there was no such service available and when I contacted customer care they told me that no service is available regarding it.

2. For converting my plan into corporate connection I guy from Airtel came to my home who took my Adhaar card ID and A copy of government ID with my signatures on it + RS 250.
a . for corporate connection no fee charges is to be deposited. I had given him the said amount because I have been told from customer care.
b . yesterday i.e. 14-7-15 I came to know that my plan is Individual plan but not the corporate plan.
c. There is only one ID deposited with Airtel that is my Adhaar card copy and not the Government ID copy.

Thought it is an offense as personal of airtel played fraud upon me to get my Govt ID signed by me which can be used for any illegal purposes. my request to NODAL OFFICER AIRTEL is that either you get me back my GOVT. ID or i would be lodging FIR against you and shall be filing a criminal complaint and one representation shall be moved to the Ministry of I.T. and Communication.

thanks
Tejinder Singh

Presently i have postpaid corporate plane but due to some official problems i want to change my plane from corporate to normal plane, please send me post paid plane that have rent of Rs 400 and more calls and charges of STD & roaming should be less

Giriraj Sharan
Mobile no 9004730222

9592840660 it was an idea mobile number .want to port in airtel. one week going on but my number is not port in airtel. what can i do for this? your customer care executive said to me that your document has not received. but all doc submitted to your tarn taran counter by me one week ago. thanks

my alternate number is 94782-50000

I have subscribed to airtel internet with fixed line connection. I requested for choice number to synchronize with BSNL number but their representative said that it can be changed subsequently and gave me a number 40062123. I request you to give number 40063222.

my AIRTEL DIVICE NO 7060309770 is. This broadband is out of function for 10 days. lodged complaints to customer care center. NO RESPONSE. Sent my boy to your center, very pathetic experience. Don"t know what to do. Please improve your services. Would expect reasonable response & would also expect waiver for the affected period.

The recharge which was done on 06.12.2015 for Rs.196/- to activate local n std calls. The vendor misguided us to recharge for Rs.196/- instead of Rs.198/- plan but instead got activated for roaming. When we call the customer care on 9840198401 on 07.12.2015 and spoke to Arjun who lied us stating that the issue is from our end and will be resolved by 2.00pm, the next day but nothing happened. Again on 08.12.2015 i spoke to Ms.Ayesha she told to raise a complaint logging to www.airtel.in in need a help, which i did with regards to the Ref. No. PR120900236 to which i got a message it will be resolved in 2 hour but till now we did not get any call. Today we spoke to Ms.Haritha she gave 121 @in.airtel.com to raise a complaint. Hopefully our issue is resolved at with the mail.

i use airtel prepaid last 7 years...currently i am getting deduction without activation of services, reg i asked airtel store but they will not proper answer to me. my prepaid mobile number 9566711457.

Hi, I am Logeswari working in a school. I need a new broadband connection to our school. I have already talked to your executive regarding new connection over phone. He replied that he will send an executive to the school before 1 week. but till now there was no response from your side. kindly see to this and help me to get a new broadband connection to the school at the earliest.

Logeswari
9944755660

I am ishtaling, since from 1 week i have 3G network problem. i pay for 3G in fact using gprs or 2G network. for the current problem i raised complaint. once i crossed my limit of my bill plan usage again i made smartbuy top up 2 times which is not 3G service its GPRS network its really waste of money. pl chk and do the needful immediately. 9910104341

My mobile No. 8801036069 I have taken postpaid option and the bill for the month of March (quarterly bill) is Rs.2,900/- which is very high. I will not be able to pay such huge amount and I had hardly used the talk time. I request you to kindly approve only 50% as I will be able to pay only 50% of the bill.

This is kamalpreet kaur. i have a complain against airtel service before few days i receive a message that u best offer for u is recharge 194 fr 525 local and std minutes for 28 days now the airtel executive say that this offer is not available in your number i want my 194 rupees back. plzz solve my problem.

Me NARESH DUA No. 9872327265 your cus.care confess to change my old plan into new plan,and promise me if i am not satisfied then my new plan change into old, bt now they are say we are not able to change my new plan into old. so plz activate my old plan as soon as possible.Thanks sir

Regards- NARESH DUA

i m vekatesh and had lodged a complaint regarding the crash talk and we have been facing this problem for the last two days. even if we call to the customer care number somebody unknown person is picking up. we request you to solve this issue as early as possible or else we need to shift to some other network and it will be huge loss for your company so called airtel.

venkatesh - 9629220045

Surprisingly inspite of my request / complain on 10th May through your toll free number against my AIRTEL Dongle no 8585883469 no contact. Even the assurance given on ph that by 72 hrs the engineer will visit my billing address to resolve the issue as that problem could not be rectified by that person who was in line. Now understood your working attitude so please stop my billing as I will be forced to shift to other service provider. Regards

Recently I availed the above connection assured of Mbps of 16 and GB 75. I was assured of a minimum speed of 8 Mbps. The speed I found out to be around 2.5 Mbps and has not improved. When I took up the matter with the person who called on in connection with installation of the connection he said he will takeup with the local office and set right the speed. I keep giving calls to him and reminding him very often with out any positive response. Can you look into the issue. My connection no is 044-43939364./Cell No.9677144364

hello my name is chanderdeep from punjab. i got recharge with 198 after getting a msg that u will get 1gb day+1gb night data bt the f**k is that. i did get only day data and not night.

My postpaid airtel no. is 9831284013. I am not using my above mentioned sim since end week of june 2016. my plan was rs.199.00 per month but it is observed that my bill amount has come for the one month (26/07/2016 to 25/08/2016) is rs.573.86. it is also observed that in last month rs.300.00 is being charged for sms charges. When the sim is not in use how the charges came from sms. Kindly sent the details hard copy of my pending bills immediately in my home address and also sent the details in my e-mail id. Thanks.

Hello. i bought a new line and even won a t. shirt and filled the form but unfortunately it says the registration is unsuccessful. 0751971989. plz help.

My fix line is not working properly from 2 months. we gave complained many time but no respond, please send engineer my no 04442316229.

I have requested/registered for the new broad band connection with the registered mobile no :9841371844
on Dec 30 .But still i didn't received any call from your side to get the document as of now to install the connection.

It is frustrating that it has been 10 days passed to get the connection. do let us know when it will be get resolve.

When I was check offers it shows RC 265-1GB+9GB 28days after recharge. It only 1GB claimed for balance 9GB went to airtel app to claim it .doesn't. Shows any button to claim.

Sir,
I understand that you are taking higher call rates above the TRAI stipulations from my all three Airtel mobile numbers. So I need My present call rates by mail. My number is 9381032975. All the three numbers are in my name itself. So kindly sent a mail immediately about the call rates in the above number.

I paid Rs 348/= on 30/12/2016 through paytm inadvertently to mobile no 9871246064
I was actualy trying to pay this amount in the Paytm a/c of same mobile number but I ended up by recharging this mobile with Rs 348/= inadvertently. This mobile is operating on zero a/c balance and do not need any recharge. The money was not refunded in spite of several requests to airtel customer care.
Paytm reference no 419148693

Since December onward I noticed Rs. 150, Rs.120, Rs. 90 for Dec., Jan. Feb. bill, you are charging for game pind service. I never requested to activate this service. But I paid Rs. 150 in Dec,. bill. After that so many times I sent sms to you to stop the gamepind service. Then also you added another Rs. 90 for gamepind sms for this bill i.e. in February. So I am not going to pay the above mentioned amount i.e. Rs. 120, Rs.90, rest of the amount I will on 24of this month.

My name is Ankush kumar. my No :8628812947

I am facing offer issues today. i am not getting internet offer reflecting in my number. offer mgs received today that is rs 147=1.5gb 3g for 28 day but when I recharge with that amount through netbanking I got only 1 GB data for 3 days.

Regards
ankush kumar

Really airtel is deceiving people. First charge extra billing and then carry on adding more services without customers willingness. I spoke to customer care many times but every times lame excuse but problem is not resolved. Poor show airtel. my no 8861753401.

Hi my name mohd danish my no is 9654847862. I recently port my from voda to airtel, i am dialing your customer care no but there is no option to talk direct your service executive. i am very disappointed for that. how i can check my offers. please contact me as soon as possible.

I have a prepaid mobile no. 9003593324. SMS I sent from 15.03.17 evening are not going. Kindly help to make my sms delivery active. Thanks for early response.

Rev R C J Samraj.

Dear Sir
My airtel no 9934208544 is automatically closed without any information or SMS, this is my very old number, I want re start the number. Plz help me.
Thanks
Pankaj Kumar Mishra
Darbhanga

Hi Airtel,
I have paid Rs1000 for broadband connection activation + modem to Airtel bharti limited to your executive Mr Godwin and till there is no response from your side kindly solve the problem my mobile number 7338753626. Thank you

Dear airtel

i would likely to bring to Ur notice about one important thing in Ur company. that is u people are not keeping the require numbers in u r outlets.when our we go to your outlets they are telling that good numbers are with third party (brokers).

when we inquired about this they are selling at huge cost.,is it the business of Air tel or any employees working in this business.

There are blocking the good number from air tel out lets and sending this good numbers in the brokers hand. we are Customer for the air tel not for the third party people and more over they can block the number if they want to take that should be activated with in 24 hours. But instated of that they are blocking the number for so long time this makes lose for the air-tel also.we are the regular Customer of air-tel and we want to take new post paid connection but what is the use we cant get good numbers. when we go to see the good numbers they say it has been blocked. For how any days they will block the number? they say simple there is know specific time.

This sought of things will damage the reputation of company .please take this blocking of the number for long time seriously .if they block plz ask them to activate with in 24 hours if not allot to others.

hoping u will take in positive mode.......as a regular Customer.

Rajender rao k

My postpaid airtel no. is 9963840206. I want to convert from postpaid to prepaid and i have cleared my bill of rs 450.00 on aprial 4th 2017 at airtel centre at chowtoppal, again they have asked me to pay again rs 430.00 where i have regularly paying the bills,and when i have conformed with your customer care they said that rs 450.00 is deducted from my bill and remaining balance 30.00 only. what i have to do. Respond to this. did you collect the rent twice in a month?

From last few months I am facing problem of not getting receipt against payment made online of Airtel mobile bills. On login to my accounts also no bill nor any receipt of payment can be downloaded nor can be seen. Earlier your website was found to be very convenient and bills for last few months as well as payment receipts for last few months could be viewed and downloaded. It is therefore requested to improve your website accordingly. The receipt against transaction reference no. 17041965552 dated today for mobile no. 9799999521 may be sent to my email:sukumar.mishra2011 @gmail.com

(Sukumar Mishra)

I have recharge my airtel no. 9532900330 by 147 rs. and we have to get 2gb data and unlimited aitel to airtel unlimited for 28 days. But after recharge i have got only 300 mb data and unlimited airtel unlimited for 28 days. I want that i could get my data soon.

Hi, I am ravindra from.. My number is 8171947573. yesterday I receive a offer sms that recharge with 95 and get 2gb.but I get only 320 mb data. please do needful action asap.

Dear sir, I m offer recharge of 399. in that offer sown that unlimited call &1 gb/day net validity 56 days but today i am unable to call to other no only reson of due to low balance.

Excuse me airtel communicators yours advises or offers it's not clearly updated. Please note this and more importantly correct offers is not delivering this no. many times i will recharged, the recharges not successful. many times my money I can't recover. This is a 3g set. And internet offers is 3g or 4G are posted but if recharge it's not successful. pls note this and clearly update your offers... please.

Please disconnect my no 9831526014 as I am planning to go abroad shortly. Pl. make me arrange the final payment. Pl. do the needful as it is urgent.

I had deposited SBI Cheque number 948473 dated 23.05.2017 for Rs 1200.00 at your sector 11, Panchkula office on 23.05.2017. It was against bill of 1198/-, last date of payment being 24.05. It is found recorded in the relevant register too.

Though the amount has been debited from my account on 29.05.17 in favour of Bhartiya Airtel, the same is not being reflected in your database and bill amount has been outstanding against me and my outgoing calls have been barred.

Kindly trace my payment and reconcile your books.Bank passbook has been shown to the concerned executive at your a/m office.
Thanks.
Col. Pardeep Kumar
Mob: 9915088521.

My bsnl mobile no 94 6464 3838 port to airtel fee rs 25-00 dated 25-5-2017. still not start bsnl to airtel up to date 7-6-2017. kuldip singh 98152 68496-m

Sir/Madam, My mobile no 9871582981
I am a customer of your prepaid mobile service. Last week I bought a micromax canvas 2 phone from an authorised dealer in Rithala. The phone had an offer that if you have an Airtel Sim Card, you will avail 1 year of free call and 4G data services. I liked this offer of yours and bought the phone. But, accidently, the retailer inserted my old Sim Card in the Sim Slot (which was a 3G Sim) and the offer got void. The retailer said that there will not be any problem and I will still be able to avail 4G data services for 1 year but not calls. I want you to avail the 1 year calling offer as I am a tution teacher and a customer of your prepaid service since the last 10 years. I have a regular call work for tutions. I bought the phone because of this offer. I would have gone to other prepaid services like Jio, Vodafone or Idea. But, because being a trust and faith on you, I continued with airtel. If you will not avail my offer, I will go with other service providers.
Thanks and regards

I visited your retail dealer in Kamshet but verification failed due finger print machine unable to register my finger print due my age. I am 82 years old. How do I get this done?

Please immediately DEACTIVATE CALLER TUNE. This number 8130994232.

Dear sir,

Thanks for your details replied. Against complain reference no PR071500778

But unfortunately so far my Phone is not working at all even my account having balance of 500+200 ( recharged today itself) = 700 INR.

Currently i am based in UZBEKISTAN ( +998 ), my other friends are enjoying AIRTEL facility with International Roaming through BEELINE service provider, only my International roaming is not working at all and always showing NOT REGISTERATION IN NETWORK (PHOTO ATTACHED HEREWITH FOR YOUR READY REFERENCE )

I BELIEVE THAT NOW I AM HAVING SUFFICIENT BALANCE IN MY ACCOUNT AND my telephone should have International Roaming , please look into your records , and arrange to activate it from your system .

If its already activated from your side , let me know what next action i need to make to activate INTERNATIONAL ROAMING in my Phone. Please check and start ASAP.

Regards,
Deepak Kumar Singh

9801744800

On Mon, Jul 17, 2017 at 5:11 PM, J.K.SINGH <[email protected]> wrote:
Dear sir,

Thanks for your details replied.

But unfortunately so far my Phone is not working at all even my account having balance of 500+200 ( recharged today itself) = 700 INR

Currently i am based in UZBEKISTAN ( +998 ), my other friends are enjoying AIRTEL facility with International Roaming through BEELINE service provider , only my International roaming is not working at all and always showing NOT REGISTERATION IN NETWORK (PHOTO ATTACHED HEREWITH FOR YOUR READY REFERENCE )

I BELIEVE THAT NOW I AM HAVING SUFFICIENT BALANCE IN MY ACCOUNT AND my telephone should have International Roaming , please look into your records , and arrange to activate it from your system .

If its already activated from your side , let me know what next action i need to make to activate INTERNATIONAL ROAMING in my Phone.

Regards,
Deepak Kumar Singh

9801744800

On Sun, Jul 16, 2017 at 6:56 PM, <[email protected]> wrote:
Dear Deepak Singh,
Greetings from airtel!
This is in reference to your comaplaint regarding unable to use SIM services in international roaming for your airtel mobile number 9801744800.
At the outset, we regret the inconvenience caused to you in this regard.
We regret to inform you that recharge benefit of unlimited calls and data offer of Rs. 346 /-will not applicable in international roaming.
International Roaming Service is a default service active for all Prepaid subscribers. Monthly rental of Rs. 99/- for 30 days is applicable and would be deducted from your balance once you latch on to the international roaming network.
For international roaming service to be active, you must have a minimum balance of Rs. 99/- for each month in use.
Since your balance is low, we request you to recharge your number through 9801744800 airtel web to avail exclusive offers http://www.airtel.in/personal/mobile/prepaid/easy-recharge-enter-number
International roaming charges would be applicable as per the tie-up network/network latched onto. For details on tariff, visit http://www.airtel.in/mobile/prepaid/roaming/international.
While in roaming, you can latch on to the coverage either by selecting Automatic Roaming or Manual Roaming. In case, you are unable to latch on to the tie-up network automatically, please select the network manually.
1. Select phone settings menu on the handset
2. Select Network selection option
3. Select Manual or Automatic option
Your phone display will either show the operator's name or the operator's code number.
In case of Manual Roaming, the network searches for the available operators in that area and then latches on to the strongest network available.
You may select the network as per our tie up operator listed on our website.
Please note:
1. Manual Roaming should be used when you do not latch to the network automatically.
2. You can only login with the service operators with whom airtel has tie-ups.
3. Login to www.airtel.in to know more about the tie-up networks and international roaming packs
4. *123# would not work while in international roaming.
5.The activated data pack will be charged only if the number is latched to the resective International roaming network.
Visit www.airtel.in/myaccount to check your balance or recharge account.
For further queries, please email.
Thanks for resching out to us. Delighted to assist you.
Best Regards
Bandi Sumalatha
Service Specialist
airtel

Hi Team
My name is Sangeetha
my current Address: plot no:17,Sri Krishna Nagar, Mangadu, chennai-600122
my No :9840851775

I am facing Network issues, i am not getting any incoming calls and outgoing calls. Only when come out from my house i can able to get calls and make out going calls. Every time it is problem to come out of house and attend calls or make calls,Before that for the past 4 years i had no issues. I am missing lot of important calls related to my work,consider this as a HIGH PRIORITY. Kindly Take necessary actions.

My kind suggestion is to have tower in my area to avoid such issue.

Thanks,
Sangeetha