nodalofficer.pb@in.airtel.com: Airtel Nodal Officer Email

Dear airtel

i would likely to bring to Ur notice about one important thing in Ur company. that is u people are not keeping the require numbers in u r outlets.when our we go to your outlets they are telling that good numbers are with third party (brokers).

when we inquired about this they are selling at huge cost.,is it the business of Air tel or any employees working in this business.

There are blocking the good number from air tel out lets and sending this good numbers in the brokers hand. we are Customer for the air tel not for the third party people and more over they can block the number if they want to take that should be activated with in 24 hours. But instated of that they are blocking the number for so long time this makes lose for the air-tel also.we are the regular Customer of air-tel and we want to take new post paid connection but what is the use we cant get good numbers. when we go to see the good numbers they say it has been blocked. For how any days they will block the number? they say simple there is know specific time.

This sought of things will damage the reputation of company .please take this blocking of the number for long time seriously .if they block plz ask them to activate with in 24 hours if not allot to others.

hoping u will take in positive mode.......as a regular Customer.

Rajender rao k

My postpaid airtel no. is 9963840206. I want to convert from postpaid to prepaid and i have cleared my bill of rs 450.00 on aprial 4th 2017 at airtel centre at chowtoppal, again they have asked me to pay again rs 430.00 where i have regularly paying the bills,and when i have conformed with your customer care they said that rs 450.00 is deducted from my bill and remaining balance 30.00 only. what i have to do. Respond to this. did you collect the rent twice in a month?

From last few months I am facing problem of not getting receipt against payment made online of Airtel mobile bills. On login to my accounts also no bill nor any receipt of payment can be downloaded nor can be seen. Earlier your website was found to be very convenient and bills for last few months as well as payment receipts for last few months could be viewed and downloaded. It is therefore requested to improve your website accordingly. The receipt against transaction reference no. 17041965552 dated today for mobile no. 9799999521 may be sent to my email:sukumar.mishra2011 @gmail.com

(Sukumar Mishra)

I have recharge my airtel no. 9532900330 by 147 rs. and we have to get 2gb data and unlimited aitel to airtel unlimited for 28 days. But after recharge i have got only 300 mb data and unlimited airtel unlimited for 28 days. I want that i could get my data soon.

Hi, I am ravindra from.. My number is 8171947573. yesterday I receive a offer sms that recharge with 95 and get 2gb.but I get only 320 mb data. please do needful action asap.

Dear sir, I m offer recharge of 399. in that offer sown that unlimited call &1 gb/day net validity 56 days but today i am unable to call to other no only reson of due to low balance.

Excuse me airtel communicators yours advises or offers it's not clearly updated. Please note this and more importantly correct offers is not delivering this no. many times i will recharged, the recharges not successful. many times my money I can't recover. This is a 3g set. And internet offers is 3g or 4G are posted but if recharge it's not successful. pls note this and clearly update your offers... please.

Please disconnect my no 9831526014 as I am planning to go abroad shortly. Pl. make me arrange the final payment. Pl. do the needful as it is urgent.

I had deposited SBI Cheque number 948473 dated 23.05.2017 for Rs 1200.00 at your sector 11, Panchkula office on 23.05.2017. It was against bill of 1198/-, last date of payment being 24.05. It is found recorded in the relevant register too.

Though the amount has been debited from my account on 29.05.17 in favour of Bhartiya Airtel, the same is not being reflected in your database and bill amount has been outstanding against me and my outgoing calls have been barred.

Kindly trace my payment and reconcile your books.Bank passbook has been shown to the concerned executive at your a/m office.
Thanks.
Col. Pardeep Kumar
Mob: 9915088521.

My bsnl mobile no 94 6464 3838 port to airtel fee rs 25-00 dated 25-5-2017. still not start bsnl to airtel up to date 7-6-2017. kuldip singh 98152 68496-m

Sir/Madam, My mobile no 9871582981
I am a customer of your prepaid mobile service. Last week I bought a micromax canvas 2 phone from an authorised dealer in Rithala. The phone had an offer that if you have an Airtel Sim Card, you will avail 1 year of free call and 4G data services. I liked this offer of yours and bought the phone. But, accidently, the retailer inserted my old Sim Card in the Sim Slot (which was a 3G Sim) and the offer got void. The retailer said that there will not be any problem and I will still be able to avail 4G data services for 1 year but not calls. I want you to avail the 1 year calling offer as I am a tution teacher and a customer of your prepaid service since the last 10 years. I have a regular call work for tutions. I bought the phone because of this offer. I would have gone to other prepaid services like Jio, Vodafone or Idea. But, because being a trust and faith on you, I continued with airtel. If you will not avail my offer, I will go with other service providers.
Thanks and regards

I visited your retail dealer in Kamshet but verification failed due finger print machine unable to register my finger print due my age. I am 82 years old. How do I get this done?

Please immediately DEACTIVATE CALLER TUNE. This number 8130994232.

Dear sir,

Thanks for your details replied. Against complain reference no PR071500778

But unfortunately so far my Phone is not working at all even my account having balance of 500+200 ( recharged today itself) = 700 INR.

Currently i am based in UZBEKISTAN ( +998 ), my other friends are enjoying AIRTEL facility with International Roaming through BEELINE service provider, only my International roaming is not working at all and always showing NOT REGISTERATION IN NETWORK (PHOTO ATTACHED HEREWITH FOR YOUR READY REFERENCE )

I BELIEVE THAT NOW I AM HAVING SUFFICIENT BALANCE IN MY ACCOUNT AND my telephone should have International Roaming , please look into your records , and arrange to activate it from your system .

If its already activated from your side , let me know what next action i need to make to activate INTERNATIONAL ROAMING in my Phone. Please check and start ASAP.

Regards,
Deepak Kumar Singh

9801744800

On Mon, Jul 17, 2017 at 5:11 PM, J.K.SINGH <jksingh.singh@gmail.com> wrote:
Dear sir,

Thanks for your details replied.

But unfortunately so far my Phone is not working at all even my account having balance of 500+200 ( recharged today itself) = 700 INR

Currently i am based in UZBEKISTAN ( +998 ), my other friends are enjoying AIRTEL facility with International Roaming through BEELINE service provider , only my International roaming is not working at all and always showing NOT REGISTERATION IN NETWORK (PHOTO ATTACHED HEREWITH FOR YOUR READY REFERENCE )

I BELIEVE THAT NOW I AM HAVING SUFFICIENT BALANCE IN MY ACCOUNT AND my telephone should have International Roaming , please look into your records , and arrange to activate it from your system .

If its already activated from your side , let me know what next action i need to make to activate INTERNATIONAL ROAMING in my Phone.

Regards,
Deepak Kumar Singh

9801744800

On Sun, Jul 16, 2017 at 6:56 PM, <121@in.airtel.com> wrote:
Dear Deepak Singh,
Greetings from airtel!
This is in reference to your comaplaint regarding unable to use SIM services in international roaming for your airtel mobile number 9801744800.
At the outset, we regret the inconvenience caused to you in this regard.
We regret to inform you that recharge benefit of unlimited calls and data offer of Rs. 346 /-will not applicable in international roaming.
International Roaming Service is a default service active for all Prepaid subscribers. Monthly rental of Rs. 99/- for 30 days is applicable and would be deducted from your balance once you latch on to the international roaming network.
For international roaming service to be active, you must have a minimum balance of Rs. 99/- for each month in use.
Since your balance is low, we request you to recharge your number through 9801744800 airtel web to avail exclusive offers http://www.airtel.in/personal/mobile/prepaid/easy-recharge-enter-number
International roaming charges would be applicable as per the tie-up network/network latched onto. For details on tariff, visit http://www.airtel.in/mobile/prepaid/roaming/international.
While in roaming, you can latch on to the coverage either by selecting Automatic Roaming or Manual Roaming. In case, you are unable to latch on to the tie-up network automatically, please select the network manually.
1. Select phone settings menu on the handset
2. Select Network selection option
3. Select Manual or Automatic option
Your phone display will either show the operator's name or the operator's code number.
In case of Manual Roaming, the network searches for the available operators in that area and then latches on to the strongest network available.
You may select the network as per our tie up operator listed on our website.
Please note:
1. Manual Roaming should be used when you do not latch to the network automatically.
2. You can only login with the service operators with whom airtel has tie-ups.
3. Login to www.airtel.in to know more about the tie-up networks and international roaming packs
4. *123# would not work while in international roaming.
5.The activated data pack will be charged only if the number is latched to the resective International roaming network.
Visit www.airtel.in/myaccount to check your balance or recharge account.
For further queries, please email.
Thanks for resching out to us. Delighted to assist you.
Best Regards
Bandi Sumalatha
Service Specialist
airtel

Hi Team
My name is Sangeetha
my current Address: plot no:17,Sri Krishna Nagar, Mangadu, chennai-600122
my No :9840851775

I am facing Network issues, i am not getting any incoming calls and outgoing calls. Only when come out from my house i can able to get calls and make out going calls. Every time it is problem to come out of house and attend calls or make calls,Before that for the past 4 years i had no issues. I am missing lot of important calls related to my work,consider this as a HIGH PRIORITY. Kindly Take necessary actions.

My kind suggestion is to have tower in my area to avoid such issue.

Thanks,
Sangeetha

I got recharged my mobile 9871905767 with Rs.349/- data pack with unlimited calls and 1GB data per day on 30th June 2017. But there has been no data communication since very first day and I am unable to use internet/ whatsapp or any other means, though data connection shows on the mobile. I made complaint on 121 on 2nd July, 12 July and thereafter tried many time on 121 but in vain. I was told that there was some network problem but I am unable to use my data pack. It is almost impossible to talk to customer care executive on Airtel's 121 number. It looks my Rs. 349/- is sinking. Contact number of any senior person or the right person is never available to whom the problem can be explained. There is lot of time waste on 121. I don't know what to do?

Now your service not better before some time, nobody proper understanding to customer. your DTH service Internet Service Are very costly not beneficial to customer. we are continue your customer last 20 year but your all services higher cost to other than company in market.

DTH no proper channel recommended all star sports channel not response.

Dear Sir/ Mdam,

I am user of Vodafone.Because of good services and netork (as told by Airtel people), I decied to switch over to Airtel.

It has been almost 2 weeks I was given a SIM card with mobile no- 9910404687. I received SMS on my mobile no 9711344356 on July 23, 2017. And the message was " Thank you for your interest in Airtel! We have received your request for activation of mobile no 9910404687.The same will be activated within 24 hours."

There are several 24 hours passed since 23rd July.

Do you think you are right in claim?
Do you think I should still prefer Airtel?
Can anyone call me and explain?

Note:
I am owner of the house and I have given all the documentary proofs. I was so hopeful for a wonderful experience from Airtel but the very beginning is sad.

Regards,
Ifat Hamid
9711344356
Fl No2 Madhusudan Apartment, Mehrauli, New Delhi

This is regarding my broadband. I have called every number possible in airtel left a comment or message or mail to airtel requesting them to shut down my connection but my bill is still generating even though I am not using any services. This is not fair, I have called customer care also regarding my issue twice. I have been requesting since 28 july 2017 and my airtel landline number is 080 42106655. This is harassment against me and been wrongly paid. Please I request you guys to shut down my broadband as I am not liable to pay any bill after 28 july 2017.

Sub: to closed my mobile no with all puc plan
Dear sir ,
I have complaint for closed my all CUG plan on dated -30/05/2017. but in your hand not action for same. After all generated new bill often. Who will pay the extra bill pay ? Please resolved the my genuine query. Otherwise I will take action. After I get it call your legal department and I was explain all things and he was saying me that we will solve your query in 24 Hours but he could not take any action. I am agree to pay my bill pay before 30/05/2017. I also enclosed receive copy from your customer care (Bharti Airtel Ashram Road, Ahmadabad.)

my cell no
1. 9998222661
2. 9998222662
3. 9998222663
4. 9998222664
5. 9998222665

I get an offer of RS 399 for 84 days and i recharge it but now the offer exhausted in only 28 days. please give my remaining validity of the pack.

I purchased a Sim no. 9003601338 from Airtel Kumbakonam store. I was told that sim will be activated in 3 days. but still there is no sign of activation. Initially the local store helped to resolve the issue. But later they stopped even attending my calls as they are totally helpless and clueless about what is the real issue. I dont know to whom I have to approach.

Rgds
venugopalan

Network issues, I had complaint so many time but your guys not responding. I phasing network problem.

My name is AJAY RAJ JHARIYA , Yesterday I have ​recharged with my airtel app of 549rs at 9:30 pm but can't receive my data benefit of 3gb per day offer.

please help me.
mobile no. 7224066852

My name is govind kumar and my no. is 9906297958. On 5th of sep. I had a msg from ur end Rs399 = Unltd Loc+STD calls+70GB (1GB/day) 3G/4G on 4G H/S+4G SIM, 70days. T&C For non-commercial use only. Insert SIM in Slot1 for better speed. Click Airtel.in/5/m. But after recharge i got only 1 month validity...soo plzzzz resolve it.

My self Ibrahim, I have done a recharge of 399 (unlimited all)for my no.9503939792 on 06 sep 2017. i am facing speed drop in 3g network its like max 25 kbps for download .mostly its 2-5 kbps ..i have already complained 5 time till now and got full speed on 15 sep 2017. today at16 sep i hav used 550 mb at max speed and now its back to that poor 2-5 kb. customer care senior person said i cant get more than that after complaining again. Now give me back my money or fix my problem asap. i have lost already 8 days of data bcos of low speed. pls don't waste my time and do something fast. i need what u offered or full refund of 399 rupees.

thank u...
waiting for reply or call.

I received a whopping bill of about 3400 rules for the month of June 2017 as compared to my within the range of 150 and 300 rupees. I was told that I used the internet beyond the period for which I was offered the free data. My grievance is that I was not intimated about the issue by your officials. My bill for the month of June may either be revoked or I may be compelled to shift to some other network.

I jahangir ahmadshah from panzgam district pulwama pincode 192124 has a lot of internet network problem since past 15- 20 days. i have call customer care executive many times but they said your problems will be solve in 72 hours but right now the problem is continuously. in short i want to resolution my problem it will your most kindness.thanks

As I am using Airtel services form past 6-7 years. I am having two postpaid connections from Airtel company. I think its time for me to move on from Airtel.

I am having some problem with 9829632195 bill for 23-07-17 to 24-08-17. I was using internet facility @99/- per month from past six years. I requested to drop this service in August-2017 Month. Next bill I have received in which they have charged Rs.5756/- for usage.

Later i tried to get this bill adjusted many times via telephonic conversation with Airtel but none of customer care executive helped me out for the same and they barred my services even i am not able to receive the calls on that number (9829632195).

Now they are threatening me that I have to pay whole amount otherwise they will drop the the services for my another postpaid number of Airtel. This is like mental harassment for me. I need the solution because this is really pathetic for me.

This is no where logical as they are offering MMS Message charges and others more of that.l am also inform that MMS Message are not use by me . I am use only others application apps Facebook and WhatsApp messages..

I am no more satisfied with the way of services of Airtel. I want this bill to be adjusted and let me move to other service provider

Thanks and Regards
Pooran Mal Meena
9829632195,8005884805

Hi, I AM THE AIRTEL postpaid customer 7306323519 ia have ported my network from postpaid to prepaid these store people had collected rupees 510 from me for porting my service and additional 25 for new sim cards.

actual my rental plan is 299 /350 why they collected extra i went to ask fro refund they saying we dont take prepaid services if you post paid service we will talk if not go and talk to to customer care they saying then y to keep a bloody airtel store for whom you had keep the store.

2-4-694, ROAD NO 4, NEW NAGOLE, Opposite SRI VENKATA LAKSHMI TRADERS, NAGOLE, Andhra Pradesh 500068. none of your airtel team are solving my issue they are note even responding.

I am Vijay from Coimbatore.
I had requested for mobile portability due to excessive data rates and no offers received from Airtel. I have been continuously contacting airtel executives for the past three days regarding the same. But the responses each and every time from the customer care executives were very much annoying and they couldnt even understand what my concern is.

I am using my airtel number for the past 12 years. But Airtel is not at all giving preference for long term customers. No good offers where provided.

After all customers should be provided with proper response. One of the executives made me to wait over phone for nearly 30 minutes. Each time she connects the line and when realises that I'm waiting,she plays an airtel advertisement. She continued the same for 3-4 times and finally terminated the call without any response.

Kindly do not recruit such irresponsible persons for customer contact. Customers are valuable.. Do not loose them for silly reasons.

With reference to above mentioned number pls be informed since 12 days the no. Is not yet activated for what reasons??? Also same day ur executive I.e.on 18/10/17 verification is also done but till date no response nor Ne reply also ur executive VISHAL Patel is not responding to the same???? So now should I still stick with airtel Really very very very disappointed with this n also with Airtel. If this much is enough.

Dear Sir,Ma'am,

I would like to inform you that whenever someone is calling me. its says ( "aap jis number pe call kar rahe hai vo switch off hai.") and your network is showing full on my cell.and calling continuously without any problem. i do not get any incoming calls.

My Number is 8285961962. And requested to you... Please solve my problem as soon as possible. Its very urgent.. (my family is calling me but how i am know he calling me.)

Yours Best Customer.
Deepak

Very very poor network and there has been no solution from the last 8 days.

I request for SIM change Request of your Airtel Mobile no 7838141600. It was promised that new SIM will be activated in 5 hours but till the time it is not activated. I spoke to your customer care team and but they replied rudely that it will take another 24 hours.

You have pathetic customer care team and they are very rude with no satisfaction to customer. Please let me know till how long i have to remain without mobile.

A very dissatisfied customer.