Live chat: Tata Docomo Online Customer Care Support Link
Company
Department
Customer Care
Region
All India
Note
Tata Docomo Live chat available from 8am - 12am.
If the above contact didn't helped you, here are alternatives to reach Tata Docomo customer support.
Contact Number
1800-266-121 - Contact details
Support Link
Official website - Contact details
Facebook page - Contact details
Comments
Activate my Sim
I have ported my sim to Tata Docomo but it has not been activated till now. How long do i need to wait?
to get 3g internet setting
I didnot got my setting till now ,one if urs customer representative tild u will get setting by21 hr but it nt hapoen
setting of internet
I m in roaming in Melbourne Australia. My net pack is not working. Plz send internet setting again and send me what to do if problem will not solve after internet setting.
Cant activate any VAS services
I cant activate any VAS services but customer care told to manually activate one vas. i canceled my vas. pls refund balance.
Speed issue, net speed is slow
Every month after paying bill net speed is slow, too much timing google page is loading, too much time need youtube page is opening.... after paid the bill no problem. Every month open new complaint same. dear Docomo u have dont need customer satisfaction? Always want only money..? This is last warning.
Tata photon plus net not running
i am been a new customer of photon net i had taken new connection of photon broadband connection till today i am satisfied with net but unfortunately my net stooped with a message in my registered no. that reload 200 or 350 space 92000111394 to 9212008282 then i will able to use my required plan but nothing happen. i replied to given message 4 times then msg came that the mandatory sr fields are not passed so u r not allowed to raise any sr. please send my net photon connection again.
False data recharge
My name is Anurag and I am using tata DoCoMo no.8147044610. Today morning I got one special offer SMS for 2.5 Gb 3G data for Rs.194 only. But when I recharged for Rs 194 in evening today I got 2.5 Gb 2G data instead of 3G.
Tata Docomo 3G speed issue
Network team unable to solve a problem with 48 hours. Raised a ticket to solve slowness issue which has not yet resolved by Tata docomo team. This is pathetic to issue Tata Docomo 3G connection. It is total mess.
Docomo 3g network problem
I am not getting 3g network, if I get network I con't able to download games or videos from whatsapp. plz give me other options my number is 7411803523
Your customer care is worst and ur service cheat
On 16 feb i spoke to one your customer care representative about rc 149. He gave information, in rc i will get 101 rupees talk time and 1 gb 2 g data. But i got only data with zero currency. To speak about it i am calling from 16 february. But its not connecting to your CSR. So kindly consider issue.
Service of sim is suddenly closed
My mobile no is 8092233987 its service is suddenly on 23 February. From this date I am not getting network on this no.
ivr service not working
i am unsatisfied by your ivr helpline as ivr service is not working.
Service suddenly closed
Service suddenly closed for 7204316613..from 30march 2016 I am not getting network for this number.
Bad customer service
I spoke earlier to Shivappa manager and he promised that my plan wll not change. But today it has been changed I received msg. When I called I spoke to one of the worst supervisor name Shruthi and she dint help me instead disconnected my call and blocked my number so that I cannot call customer service. So I'm gonna raise a complaint regarding this that bad supervisors Shruthi to concerned team and I wan my old plan back as I was promised. Number is 8050807598.
Your customer care is worst, no response
Your customer care is unknown message what is the message for tell me your customer care no response for my problem. I am disturbed the message.
Facing porting issue
Hi, I have given port from Vodafone to tata docomo number is 9591316568 but still it is not activated what I should do? I asked dealer he said u ask in customers care itself.
Register my number telemarketing
I am number register for telemarketing no register my number 9043040283 Im call me for customer care and local show room no response, My number register for telemarketing or plan changes my personal calls all two month outgoing and incoming call barred.
Balance deduction
I hv recharged a plan Tata to Tata 10 paise per minute bt it is costing 30 paise n all my balance got nill. This is the worst feeling ever.
Service of company
I am trying to call in customer care and call is not going through. If call is going they are telling our server is not good . I have a problem and i can't contact them .
Bad experience with customer service
Bad experience with customer care. No one listen my problem properly at customer service.
Some times very bad experience
Some times network reception is very bad. Its even difficult to call any one.
Dint get money after recharge
Fraud customer care. i dint get my money and i have recharged rs33 for my two sims. Rs 67 for 1 sim dint get money. Dont be so silly wid us i want money now or else i will complaint to HOF.
Network issue
I had port my no. Reliance to docomo but i think i am wrong. Very bad network and data speed. there is 150kbps 3g speed. so where i using 3g data speed. If my problem dosnt resolve,i will port my no.other netwok co.
Please solve my problem
I need to speak with your customer service provider agent, kindly receive my calls.
When i start internet not come
What solution for this problem. plz send soon and i am going to docomo care but no solution to this problem and said to person not move to internet in docomo cdma.
Port out for tata docomo
I had given an application to port out of Tata docomo on 08/10/2016 it did not happed till the 23rd. Then i was told to again give an application. I have again given an application to port out. your toll free no 121 & 198 is not working or are not interested to take our calls. Please do the needful.
Bad net service
I would like to inform you that Ur net service is not good. do u know what is 3g & 4g if not then please use Airtel net u will realize that Ur service is bad.
Recharge issue
I recharged my number with the offer for Rs. 33 on Nov 3rd but I could make call only for 2 days but the validity of the offer was for 28 days. I again recharged my number with the same offer on Wed, Nov 9th, but I am not able to use the offer or the recharge. Please fix this immediately. I am really disappointed by the recharge issue... Again and again...
Having issue while accessing Internet
Not able to use Internet because edge sign is not there but the network is alright.
Complaint about balance 200 Rs
I am customers from 9 yrs but now I want to port my tata docomo no into other no, because its 3or 4th time my balance is deducted without any information. And no call receive no information given by any your executive, no call receive, bad network any where. I dont have benefit from your network ie, I want to port my network. Good bye TATA Docomo.
About messages
I want d details of five last messages number.
Repairing/replacement of our handset
We contacted your toll free customer care to help us in getting our handset repaired/replaced as it was not working properly. They simply gave us a number to be contacted mechanically and when we contacted them, they insisted that we bring the instrument to their place and they would not depute their technician to address our request. This is not what we expect when we subscribe to your telephone services.
Dolcera Information Technology Services Pvt Ltd
Tata docomo number deactivate
My tata docomo prepaid number 9823532188 this deactivate without permission. pl activate my number immediatly.
Fraud company
Hi, I am not use any Tata services and received bill of rupees 800.
Service complaint
Very poor service by amardeep for caller tune previous two hours.
Reactivate Sim
Tata DoCoMo prepared SIM no 9028528408 (Mumbai circle) is deactivated due to low balance. What I should do to reactivate the said Number.
My net not running
It's been two days since my Tata Docomo SIM is not running the Net. If you do not do anything then I will make a SIM port.
Issues in porting a sim
Dear Docomo ...
What is your problem. Why don't you help your customer to help to solve their issues. Even I m suffering from such one. Recently I had given my document to shop to port my sim. You just give me porting no ..but you didn't do what u have to. Its up to 5 time I had given my document. But every time your company defy to port my sim. And why don't you provide customer care no to talk your representative directly. Disgusting ..! Totally disgusting service from you.
If you even now r helpless to solve ur customer complaint. Then sell your company and open up a restaurant instead of bearing such a notorious epithet.
Balance refundable
Customer care executive told me your balance will refund with in 3 hours but not refunded my 50 rupees. Mobile no. 8604332183.
Bill plan
My present bill plan is 976/- I want to reduce my bill plan.
I need to contact cutomer care
Need to talk with customer executive regarding recharge. I have tried to calling 198 but its disconnecting.
Deducted 145 Rs
Hi, today they deducted my full amount 145rs. Automatically they deducted When i spoken to customer care he is giving unreasonable (I download games and tiny tv nd filmy). When i hv data 2gb why should i do. u guys doing auto active am only suffering without download. i need my 145rs within one hour u deducted full amount. my no 9032920768.
Activate Docomo number
My mobile number in deactivate. please activate 9976929136, i m full amount completed.
Worst service ever
Since 2 days am in Mumbai. My docomo number incoming is disconnected and i am not able to do recharge. calling customer care even they dont know what to do.. i am unable to recharge my number online, retail outlet even in docomo shop and good thing us they dont have solution for this. gr8 docomo keep up the good work.
Sim issue
I am sorry team, but I need your help right away, unfortunately I locked my sim puk. Could you guyz help me on this.
Having issue while accessing my tata docomo app
Not working tata docomo application android. before i use this app now not support. " sorry ! your request token seems to be invalid / expired. please try with a valid token." coming this msg. please answer me.
No network found
Respect Sir,
From today morning my docomo mobile no. 9033093908 has no network.... Why...? I don't know. Pls. as soon as possible Pls. Solve this problem. My alternate no. 8160991601 what I have to do. Thank you.
No service found
From today morning I found on my mobile no. 9033093908 has no service. Why... I don't know. Pls. Resolve or call me on my alternate no. 8160991601, what I have to do?
Outgoing and incoming calls barred
Sir please help me this problem is irritating me. the incoming & outgoing calls are stop and mobile net also not work.
My no. is 7417683143 and my alternate no. is 7417768779.
Recharge unsuccessful
Sir I did recharge of 46 rs n my money is decducted from my account n recharge is not get successful. Now tell me what to do. U all are not replying on mail. Call n anywhere what kind of service this is?
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