0120-4904820: Yatra.com Customer Care Phone Number

Contact No
0120-4904820
Company
Department
Customer Care
Hours
7am - 12am, 7 days
Region
All India
Note
Register your complaint on Yatra.com call center number.

If the above contact didn't helped you, here are alternatives to reach Yatra.com customer support.

Contact Number

1860-5000-800 - Contact details
1860-5000-600 - Contact details
0124-4180820 - Contact details
0124-4180815 - Contact details

Email

rail@yatra.com - Contact details
support@yatra.com - Contact details

Support Link

Official website - Contact details

Comments

Dear Jatin,

We regret for the inconvenience caused to you! Would request you to kindly share the Yatra booking reference number to enable us to assist you.

Thanks
Yatra Care

Shyamdew kumar

Wed, 10/18/2017 - 09:12

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I have done many booking on yatra in that I have cancelled four tickets. During cancellation it shows this amount will get refunded in 20 business days. It's 3 month over and till now I didn't get the refund amount. Here i am sharing the yatra reference of the ticket.

1305717307269
2907750143833
1908717116373
1906729308425

Kindly refund the amount

Dear Mr Kumar,

Greetings from Yatra.com!

As we checked refund on first 3 bookings is processed, please allow us some time to get the Bank confirmation number. Ref 1906729308425 is not cancelled kindly check once and share the correct ref.

Best Regards,
Yatra Care

Dear Shyam,

Thanks for your patience! Would like to inform you that in all bookings your refund has been processed from our end on. We have forwarded the refund reservation number on your registered email ID, would request you to please contact your bank to get the refund details. Please feel free to contact us again in case of any additional help required.

Best Regards
Yatra Care

Bhuvaneshwari Oza

Wed, 11/01/2017 - 19:33

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2410748207208 this is my reference id. Still waiting for refund amount... Not reflected in my bank account. N where should i contact.

Dear Mr Oza,

Greetings from Yatra.com!

Your refuns is already processed from our end. We have requested our team to share the Bank confirmation number with us, we will share the same with you to check the refund status.

Best Regards,
Yatra Care

Himanshu Deshmukh

Thu, 11/02/2017 - 00:24

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Hello,

My Bus ticket is not confirmed and amount is deducted from the card plz refund my money. My yatra reference number is:- 0111748200387. Plz do something for best results.

Dear Himanshu,

Greeting from Yatra.com!

We regret the inconvenience cause to you. As per our record refund of INR 580.00 has been processed in your same mode of payment and refund of INR 65.00 has been processed in your Yatra e-cash wallet on 1st Nov 20174. If payment has been made from a private bank, it will reflect in the same account within 2 to 3 working days and if payment has been made from public sector bank, it will take up to 7 working days for the credit to reflect in your account.

Thanks,
Yatra Care

Anoop kumar

Fri, 11/03/2017 - 18:02

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Hello, Yatra has taken more than 15 days to refund my amount and the amount still not come to my bank account. My yatra reference number is:- 0310793237676. Plz do something for best results.

Yatra.com

Mon, 11/06/2017 - 17:42

Permalink

Dear Vidhi,

Greeting from Yatra.com!

We thank you for choosing us your preferred travel partner. Would request you to visit our website www.yatra.com for the best available deals, if you require more details or assistance on booking. kindly call us on 9555800800 and our team would be happy to assist you.

Best Regards,
Yatra Care !

Yatra.com

Mon, 11/06/2017 - 17:56

Permalink

Dear Anoop,

Greeting from Yatra.com!

We would like to inform you that refund of INR 1438.00 was processed from our end on 17th Oct 2017, We have shared refund details on your register I.D request to kindly check the details.

Thanks
Yatra Care

Hi team,
I am trying to file TDR but it says your TDR is unsuccessful. My train is late more than 11 hours. I sent you several emails but no rpl. This was not expected from you guyz. Yatra. Com don't have phone support for rail bookings. Then why we are booking tickets from yatra.
Sangeeta

Yatra.com

Sat, 11/11/2017 - 17:18

In reply to by Sangeeta

Permalink

Dear Sangeeta,

Greetings from Yatra.com!

We regret the inconvenience caused kindly share the Yatra reference number for us to assist you.

Best Regards,
Yatra Care

Sangeeta

Mon, 11/13/2017 - 03:10

In reply to by Sangeeta

Permalink

My reference no is 2210751199783

Yatra.com

Tue, 11/14/2017 - 10:23

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Dear Sangeeta,

Thanks for your patience!

Would like to inform you that as we have checked with our concern team TDR shall be filed before the actual departure of the train for availing full refund. As you have said that you tried to filed a TDR, but you were unable to do it then. kindly share the error page screen shot to check it further because we are unable to find any details from your end in which it showed that TDR was try to filled. And, our executive has sent you an e-mail to you on 10th Nov'17 0755 hrs to confirm about the same but, we haven't received any reply from your end.

Thanks
Yatra Care

Hi team,
I have notified your team on 9 nov itself however i don't have a screen shot with me. But i am sending you the screen shot of my email which was sent on 9th nov 2017.

Yatra.com

Sat, 11/18/2017 - 16:53

In reply to by Sangeeta

Permalink

Dear Sangeeta,

Greetings from Yatra.com!

We understand your concern. But, would like to inform you that we haven't received any attempt from your end, in which it showed that you were unable to file a TDR. As you have informed us that you don't have any screen shot of this, there is no refund would be applicable in this booking now TDR was not filled and the departure date has been passed. For any further assistance feel free to connect with us.

Thanks
Yatra Care

Dear Vasanth,

Greetings from Yatra.com!

We are changing the status of this post to “Resolved” as we have not received any response from your end. For any further queries please feel free to connect with us.

Warm Regards
Yatra Care

Krishna Kant Raikwar

Sun, 11/19/2017 - 15:15

Permalink

UPI/731119188677 this is my transaction no. Still waiting for refund amount... Not reflected in my bank account. N where should i contact?

Dear Krishna Kant,

We regret the inconvenience caused to you!

Would request you to kindly share your Yatra booking reference number to enable us to assist you.

Thank you
Yatra Care

Dear Mr Kant,

Greetings from Yatra.com!

We hereby would like to remind you to share the required details. This will enable us to assist you in resolving your concerns.

Regards
Yatra Care

Dear Krishna,

Greetings from yatra.com!

We are changing the status of this post to “Resolved” as we have not received any response from your end. For any further queries please feel free to connect with us.

Warm Regards
Yatra Care

Yatra.com

Sun, 11/19/2017 - 23:37

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Dear Vasanth,

We regret the inconvenience caused kindly share the Yatra reference number or the email id used for the booking for us to assist you.

Best Regards,
Yatra Care

Yatra.com

Sun, 11/19/2017 - 23:41

Permalink

Dear Krishna,

We regret the inconvenience caused kindly share the email id used for the booking for us to assist you.

Best Regards,
Yatra Care

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