rail@yatra.com: Yatra.com Rail Support Email
Email
rail@yatra.com
Company
Department
Rail Support
Region
All India
Note
Get customer service related to your train booking.
If the above contact didn't helped you, here are alternatives to reach Yatra.com customer support.
Contact Number
1860-5000-800 - Contact details
1860-5000-600 - Contact details
0124-4180820 - Contact details
0124-4180815 - Contact details
0120-4904820 - Contact details
support@yatra.com - Contact details
Support Link
Official website - Contact details
Comments
Not login to my travel agent id
Pls help me, why i can't login to my travel agent id. My travel name is Nehal tour & Travel.
Very bad service
Not getting refund and not confirmed ticket. Very worst app and service.
Refund my cancel tatkal ticket money
Refund for Yatra reference number 2101829295750 has been processed. Your bank transaction ID for the refund of Rs. 758 is rfnd_9SABPBI91UhWHx. Kindly note that the private sector banks may take 2-3 working days and public sector banks may take up to 7 working days to refund the amount in your account. I have not recieve my money. plzzz refund my money.
Refund my cancel tatkal ticket money
Dear Mohit,
Greeting from Yatra.com!
As per our records refund of INR 758.00 has been received on your end and same has been confirmed by you over the mail on 3rd Feb 2018 hope your query has been resolved.
Best Regards
Yatra Care
Cancellation amount till not refund
I have done many booking on yatra in that i have cancelled one of the flight ticket cancelled due to my family situation. During cancellation it shows this amount will get refund in 7 business days. Its more than 15 days over and till now i did not get the refund amount. Here i am sharing yatra reference of the ticket. 090387950564. kindly refund the amount.
Cancellation amount till not refund
Dear Customer,
As discussed, status of your booking is cancelled, we are processing the refund as per airlines policy. Please be patience in the interim.
Regards,
Yatra Care!
Cancellation amount till not refund
Dear Sudhir,
Thank you for your patience!
We would like to inform you that as we have checked your refund of INR 2614.01 has been processed from our end on 27th Mar'18. If payment has been made from a private bank, it will reflect in the same account within 2 to 3 working days and if payment has been made from public sector bank, it will take up to 7 working days for the credit to reflect in your account. Hope your query has been resolved now. Hence, we are changing the status of this query to resolved. For any further assistance feel free to connect with us.
Thanks
Yatra Care
Hotel booking
Dear Madam and Sir,
I have booked hotel through Yatra app and the registration number is 080485182939 which I have received this by sms, but no mentioning of hotel booking date, hotel name and place. Please reply to email ID.
John
Bangalore
Re: Hotel booking
Dear John,
Thank you for your patience!
We would like to inform you that as we have checked your booking is very well confirmed from our end and the confirmation has been re-sent to you on your registered e-mail Id. Hence, we would request you to kindly check the same and connect with us again for any further assistance required.
Thanks
Yatra Care
Hotel booking
Dear Customer,
As per your request, we have sent the confirmation vouchers again on to your registered e mail address, Hope your have received the same. We would request you to carry Govt. issued photo id cards for all the adult passengers on the above booking. Same need to be shown at the hotel reception. Should you require any other assistance feel free to write us back.
Regards,
Yatra Care !
Re: Hotel booking
Dear John,
We regret for the inconvenience caused to you!
We have received your query and would respond you at the earliest. Request your patience in the interim.
Thanks
Yatra Care
Booking cancelled and card debited
Hello, My train booking was cancelled without a reason and my card has been debited. Pls advise and help
Regards
Sarla
Sarla tancheff
Dear Customer,
Regret the inconvenience you have gone through.
Request to kindly share your Yatra booking number for us to assist you.
Thanks, Yatra Care.
Reschedule of my onward journey
I tried to contact the number 9555800800, it's out of reach. Please provide me the contact mail id and the phone number to inquire about the reschedule of my onward journey.
Re: Reschedule of my onward journey
Dear Grandhi,
Greeting from Yatra.com!
We regret the inconvenience caused to you. Request to kindly share your Yatra booking number or kindly call us on 18605000500 / 18001029900 or write us at forums@yatra.com and our team will be happy to assist you.
Thanks
Yatra Care.
Refund amount
I didn't got the refund my reference no. is180781839700
Re: Refund amount
Hi,
Greetings from Yatra.com
Request to kindly share your correct Yatra booking number for us to assist you.
Thanks, Yatra Care.
Re: Refund amount
Dear Customer,
We hereby would like to remind you to share us the required details. This will enable us to assist you in resolving your concerns.
Regards, Yatra Care
Didn't got the refund
Plz give me link reference number status details. Mail from Yatra.com:
Dear Arjuna singh,
Namaskar, Greetings from Yatra.com
We would like to confirm that the refund of Rs. 2341.0 due to you, for reference number 3007820109734 was processed on 2018-08-02 from Yatra.com to your account.
The Refund reference number (ARN/RRN) for this transaction is 832649. In case the credit is not appearing in your account within 7 days of the refund processing date, we would request you to contact the grievance cell of your bank. You should provide them the ARN/RRN number to trace the transaction.
Re: Didn't got the refund
Dear Puneet,
Greetings from Yatra.com!
Thank you for contacting us. We would request you to kindly connect with the grievance department of your Bank and share the (ARN/RRN) for this transaction is 832649. Your Bank will be able to share the status with you. As advised earlier, your refund has been processed from our end.
Regards,
Yatra Care
I have not received my money
Your Yatra Booking Ref Number: 1508878771711 and Journey details are: origin-destination: PATNA JN-NEW DELHI, departure date: 2018-08-21, train Number: 12401, train Name: MAGADH EXPRESS and PNR your Yatra Reference Number for details Kindly note that the private sector banks may take 2-3 working days and public sector banks may take up to 7 working days to refund the amount in your account. I have not received my money. plzzz refund my money.
Re: I have not received my money
Dear Sunil,
Greeting from Yatra.com!
We would want to inform you that refund of INR 1516.00 was processed from our end on 15th Aug 2018. You will surely receive the refund as per the above shared timeline, if not then please get back to us to share further refund details.
Regards,
Yatra Care.
I have not received my booking message
I have no received massage booking status .I am very destroyed. sir pls help me.booking MBL no is 7733970224.
Re: I have not received my booking message
Hi Mr. Singh,
Thank you for your patience.
As per our records our team was in contact with you, hope your query has been resolved.
Thanks, Yatra Care.
About tickets
I have book 4 tickets but i have not received any confirmation about tickets.
Re: About tickets
Dear Prasheel,
Regret the inconvenience caused which you have gone through!
Request you to please share the registered e-mail Id along with the transaction date & amount to enable us to assist you.
Thanks
Yatra Care
Refund problem
When I book train ticket it has cancelled automatically, but money did not refund.
Re: Refund problem
Dear Lucky,
Regret for the same!
Request you to please share the Yatra booking reference number or registered e-mail Id along with the transaction date and amount to enable us to assist you.
Regards
Yatra Care
Refund
Sir, Refund request for Yatra booking reference number 0311833315672 has been processed in 24 sec. Your refund transaction ID for a refund of Rs. 7064.00 is 107464407680. Please note that your bank may take 2 to 7 working days to refund this amount into your account.
Re: Refund
Dear Ramesh,
Greeting from Yatra.com!
We regret the inconvenience caused to you. We would want to inform you that refund of INR 7064.00 was processed from our end on 03rd Nov 2018 in the same mode of payment. As checked our team had already shared refund reference number on your registered email ID. Request to kindly check.
Regards
Yatra Care
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