erefund@mail1.gsrtc.in: GSRTC Online Refund Email

Email
erefund@mail1.gsrtc.in
Company
Department
Online Refund
Region
All India
Note
Send an email if ticket is not confirmed or there is a failed transaction, mentioning e-ticket reference number or user id registered with GSRTC and date of transaction.

If the above contact didn't helped you, here are alternatives to reach GSRTC customer support.

Contact Number

1800-233-666666 - Contact details

Email

feedback@gsrtc.in - Contact details

Support Link

Official website - Contact details

Comments

I accidentally missed my bus from rajkot to ahemdabad (volvo). We booked online 2 tickets seat number: 44,45. 6 am in morning on date 23rd july 2023. I hope i will get refund as soon as possible thank you. waiting for your response.

Due to bus break down. i am applicable for refund of my money. My bus time 8.50am.
Bus :- Bhuj to Rajkot

I have booked online bus Sarangpur to Ahmedabad Which bus name is Botad -Ahmedabad Which departure From Botad At 8:25 ticket but bus route is cancelled. Refund money

My Ticket Details : *GSRTC m-Ticket*SARANGPUR BTD to AHMEDABAD GITA MANDIR BUS PORT
Please give me my money Back.

Pradip shukla

Mon, 08/07/2023 - 16:31

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Dear sir,
PNR Number :
G171889970
Boarding Date:2023-08-04, from:navsari
Trip Code :1500ABDSHRDEX51
Passenger Name :Pradip Shukla
Bus time:10:25pm at navsari
But this bus is so let due to heavy rain so we was not travelling but my tickets is not cancel, some gsrstc site issue....pls request cancel my tickets and refund my amount.

Mansi Sathwara

Wed, 08/16/2023 - 11:53

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My PRN No:G172314795,GS33980241
DOJ: 15/08/2023
*GSRTC m-Ticket*AHMEDABAD CTM EXPRESSWAY to VADODARA CENTRAL BUS STAND
Name: Mansi Sathwara
TripCode: 0730PRJSRTPXP51
Txn Pass: 9xA4hPsj

My bus is not come to my booking time. I want to back my payment...

Bus is late... Official time is 09:00 Am and this is happening for second time. I'm been waiting for the bus for 2 ours and is it's 11:00 Am still bus not here yet. What if someone have emergency.. please Refund my money back..

Devu ahir

Wed, 08/23/2023 - 19:20

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My name is devu ahir.
I was booked bus 1-6-2023 at 10.00pm. At the last moment bus was cancelled.
My trip code no. Is 2200BVNMTMDSLP3
MY PNR. NO. IS G169372205.
*GSRTC m-Ticket*BHAVNAGAR to BHUJName:devu ahirTripCode:2200BVNMTMDSLP3PNRNO/OB:G169372205,GS31871272 DOJ:2023-06-01,:22:00:00,SLEEPERSeatNo: 22, Boarding Pt: BHAVNAGAR BUSSTAND, Txn Pass:F46vwWKS Carry ID during jrny.
Here, information about bus ticket. So you give me. My refund total 257 immediately please.

Purushottam Patil

Sat, 09/02/2023 - 14:30

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My bus was cancelled but i was refused my money back.
PNR NO-C173209661
Trip Code-0800NSKGDREXP51
Seat no-26, 27
Journey -Nashik MH To Ankleshwar GJ
Total Fare-644 Rs.

Jayesh Patil

Mon, 09/04/2023 - 10:09

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Sir mene GSRTC SE BARODA TO DHULIYA bus booking kiya tha but bus sirf SONGAD Tak hi gai isliye main SURAT Tak hi travel kiya. please meri refund request accept kar lo.

Bus is not a pick me I still don't want to take the bus. It's 10:45 pm to 01:30. Please give me back my money.

Sandhya Kurmi

Wed, 09/13/2023 - 17:57

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My name is kurmi Sandhya
I was booking for bus is 3-09-2023 at 19:00pm
Due madical emergency I have to leave earlier, because of this reason I cancel my bus booking so kindly refund my money.
My trip code :1631JNDVLDSLP30
PNR NO:G173003984
OB:GS34474894
*GSRTC m-ticket*RAJKOT BUSPORT to VALSAD
DOJ:2023-09-03 :19:00:00, SLEEPER
Seat No:15
Boarding pt: RAJKOT BUSPORT
Txn:8s9KMJUp carry id during jrny.
This information about bus ticket.please give me my refund in 306 rupees.

Jenishgiri Goswami

Tue, 10/10/2023 - 09:28

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I had booked a ticket online but that bus got cancelled I want refund.
I had emailed to registered email address with my e-ticket details to get refund yet I haven't got any response from GSRTC.

Bhushan patil

Sat, 11/04/2023 - 06:50

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I have booked online bus ticket but bus route is cancelled. Refund money 368rups GSRTC m-Ticket*DHULIYA to SELVASName:bhushan patil.
TripCode:1900DLYSLVSEX51
PNRNO/OB:G175879365,GS36514863
DOJ:2023-10-27,:19:00:00,
EXPRESSSeatNo: 35

Asif Nagani

Sat, 11/04/2023 - 16:40

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Dear sir,
I want my refund immediately which sleeper bus was cancel during the journey period, because of bus fault. So please refund my money as soon as possible. I will send attach all details of that journey ticket.
Online ticket booking paytm
MY MOBILE NUMBER 9714425595
SLEEPER BUS
PNR NO. G175232798
TRIP CODE - 2030KSDPVGDSL15
SEAT NO. 6
SERVICE - JUNAGADH TO VADODARA
DATE - 21-10-2023
TIME - 9:30 PM
RS. 416.85

Akash Mehta

Tue, 11/14/2023 - 22:05

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Hello team,

Bus has not arrived at station at Mahudi waited for 1 hour than Depo manager told bus has been cancelled. Please have a full refund of Rs 275 ASAP.

Trip code : 1330MHDIKBTLD
Reason : Bus has not arrived at Departure Junction Mahudi
Booking date : 14/11/23
Trip date : 14/11/23
From : Mahudi
To : Gandhinagar
OB ID : G176800397,GS37185916
Amount to be refunded : Rs.275

Below is the ticket booking confirmation.

*GSRTC m-Ticket*MAHUDI to GANDHINAGARName:MeetTripCode:1330MHDIKBTLDPNRNO/OB:G176800397,GS37185916 DOJ:2023-11-14,:13:30:00,EXPRESSSeatNo: 6,7,8,9,10BoardingPt:MAHUDITxn Pass:UrxPVePW Carry ID during jrny. T&C apply

Zeelvirani

Tue, 11/21/2023 - 15:31

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My bus was canceled bus I don't have any refund
OB=GS36683066
Trip code=1400SHRDPLNGJ47PNRNO
PNR=G176114377
Date=11/11/2023
FROM =SURAT CENTRAL BUS STAND
TO=AHMEDABAD GITA MANDIRA BUS PORT
TICKET PRICES=657
Class=EXPRESS
BOOKING DATE=1/11/2023
REASON=BUS WAS CANCELED

Hiteshbhai sagar

Thu, 11/23/2023 - 22:37

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Service is not good mail already sent 2 times nd it's your fault that bus is in repair.

Divya Thacker

Fri, 11/24/2023 - 11:59

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The service of GSRTC is very bad because it’s been 4 months and I haven’t get refund of my tickets and when I try to call the assistant they haven’t gide me and said it will come in 8-10 days and cut the call immediately.

Shailesh Patel

Fri, 12/15/2023 - 18:24

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Bus did not pick me
I have booked a online ticket booking but the bus departure time was 4:00 am I reached before time I but bus didn't have picked me.
P.N.R Number:G177496624
Trip.Code:0405KSNRJLEXP51
TRIP DATE:25/11/2023 4:08:00
BOOKINGS DATE:24/11/2023 TIME.09:41:11
BUS:Gurjarnagri
PICK PLACES: Thakkarbapanagar approch Ahmedabad
DORP PLACES: Amreli

Hardik chaudhary

Sat, 02/10/2024 - 15:45

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Two times mail on official mail id. Two time request on refund portal. Still date not get any answer and not get refund. Please call me if you really help me.

Farhan shaikh

Fri, 02/23/2024 - 17:03

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Every night at 11 o'clock I stand in Sarkhej and this bus does not stop1 1 Gangardi (Dahod) - Wankaner 2 Pitol border Wankaner 3 Dahod to Morbi via Dhrangadhra this bus does not stop I wipe the house at 2 o'clock in the night.

Worst bus service.....3 ghante wait Karwakar bolte h ki bus to nikal gai..... Or paise gaye so Alag

Bhvana Patel

Mon, 03/11/2024 - 11:07

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My bus is not come to my booking time. I want to back my payment.

PNR Number:G181898471
Journey Date:26/02/2024
Journey From: SARANGPUR BTD to vadodara
Trip Code:1400BTDPDREXP51
Total Fare :728.00

My ticket payment has been successful but ticket is not confirm. Gsrtc is not good and not get my amount. Please send to my account.

Parv bhalani

Tue, 03/26/2024 - 20:41

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I have booked my ticket in luxury bus but i got an Gurjarnagri bus Instead of it. So i need that cost of money back I will only pay the fair of Gurjarnagri bus. so please pay my other rupee.

Dhruti Nimeshb…

Wed, 05/01/2024 - 11:02

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Booking are not confirmed but transaction amount are deducted.
QB:43443035
Ahmedabad nehrunagar to bagdu jnd
Amount:273
Date: 4th may 2024
Time: 10:05 pm

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