Official website: GSRTC Online Customer Care Support Link

Company
Department
Customer Care
Region
All India
Note
Visit Gujarat State Road Transport Corporation (GSRTC) website about more info about bus ticket and other questions.

If the above contact didn't helped you, here are alternatives to reach GSRTC customer support.

Contact Number

1800-233-666666 - Contact details

Email

feedback@gsrtc.in - Contact details
erefund@mail1.gsrtc.in - Contact details

Comments

Ajay Kumar

Sat, 03/28/2020 - 15:59

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The money was lost but the seat was not booked. It's been 3 days but still no money. GS10959182

Barot KishanKumar

Sat, 05/29/2021 - 07:38

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I cancel the ticket for 10 days, but the money has not come in my account yet. Very bad service. PNR - G31887734.

Kishan Kacha

Sun, 12/26/2021 - 19:54

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My two ticket cancelled but my money is not refund my PNR no. G45855492 and G45856064. this ticket is cancelled and call center says to your refund is 7 to 21 days but not complete this process. Bad services provided.

Panchal Dilipkumar

Thu, 06/16/2022 - 11:19

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More time call customer care but no one pics up the call. customer care representative talk with me. no any reply gsrtc side. Refund not credit to my account.

Zala Jagdishkumar

Tue, 06/28/2022 - 12:07

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I cancel the ticket for 2 months, but the money has not come in my account yet. Very bad service. PNR - G52239576

Ankit patel

Mon, 10/31/2022 - 10:27

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Seats are available still driver not stopped bus at Dhamod bus-stop.. Driver name: amarsinh his contact number is 8140413837 and his saying that seats are not available that's he not stopped the bus... But in actual seats are empty. Bus route: dahod to Gandhinagar.

Thakor sureshkumar

Thu, 01/26/2023 - 16:59

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On Monday ticket amount was debited but ticket not confirmed. Failed transaction, also no refund by gsrtc. very very bad service.

Vasoya meghana M.

Sun, 04/02/2023 - 14:08

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My bus was canceled due to bus break down but i am not get my refund now a day . I was booking my tickit on GSRTC APP but i was not get my refund.

Vikram singh

Wed, 04/05/2023 - 09:58

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Service is very very bad. I suggests Never journey in gsrtc. And tracking link also always not working.when bus is late,his not informing to customers.

Ticket issue refund cancelled 7 din ho gye Abhi tak refund nai Aya he.pnr.g171438214

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