Official website: GSRTC Online Customer Care Support Link
Link
Company
Department
Customer Care
Region
All India
Note
Visit Gujarat State Road Transport Corporation (GSRTC) website about more info about bus ticket and other questions.
If the above contact didn't helped you, here are alternatives to reach GSRTC customer support.
Contact Number
1800-233-666666 - Contact details
feedback@gsrtc.in - Contact details
erefund@mail1.gsrtc.in - Contact details
Comments
GSRTC online ticket booking department
I cancel the ticket for 2 months, but the money has not come in my account yet. Very bad service. PNR - G31887734
Money was lost
The money was lost but the seat was not booked. It's been 3 days but still no money. GS10959182
Ticket cancelled
I cancel the ticket for 10 days, but the money has not come in my account yet. Very bad service. PNR - G31887734.
Bad services
My two ticket cancelled but my money is not refund my PNR no. G45855492 and G45856064. this ticket is cancelled and call center says to your refund is 7 to 21 days but not complete this process. Bad services provided.
Transaction failed but payment cut
Dear sir, my ticket booking failed but payment was cut and not make ticket. I have only ref no . 18226185.
Very bad experience
More time call customer care but no one pics up the call. customer care representative talk with me. no any reply gsrtc side. Refund not credit to my account.
Bad refund service
I cancel the ticket for 2 months, but the money has not come in my account yet. Very bad service. PNR - G52239576
Bus is not coming
My bus is not coming & I not travel my journey. Please refund my money.
Driver complaint
Seats are available still driver not stopped bus at Dhamod bus-stop.. Driver name: amarsinh his contact number is 8140413837 and his saying that seats are not available that's he not stopped the bus... But in actual seats are empty. Bus route: dahod to Gandhinagar.
Failed transaction
On Monday ticket amount was debited but ticket not confirmed. Failed transaction, also no refund by gsrtc. very very bad service.
Bus breakdown
My bus was canceled due to bus break down but i am not get my refund now a day . I was booking my tickit on GSRTC APP but i was not get my refund.
Bad service
Service is very very bad. I suggests Never journey in gsrtc. And tracking link also always not working.when bus is late,his not informing to customers.
Ticket issue
Ticket issue refund cancelled 7 din ho gye Abhi tak refund nai Aya he.pnr.g171438214
No money in my account
Refund process done but not credited my account.
Share your experience about this business