customerservice@daikinindia.com: Daikin India Customer Care Email

Dear Karunakar Upadhyay,

We sincerely regret the inconvenience you have faced. Please share your complaint/contact number, complete site address so that we can escalate your issue to our team. You may also email us at cs@daikinindia.com for any further queries.

Regards,
Daikin Team
Customer Support
Mail ID: cs@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on : 92 101 88 999

Purchased split AC last year on 20 june 2017.It worked properly that season but in this season compressor doesnot start and working very poorly.Complained many times about the problem to dealer and daikin india but issue not resolved yet. Very poor after sales service and My AC is in warranty but they are not repairing it.

July 11, 2018

To
Daikin Airconditioning India Pvt. Ltd.,
INDIA

Sub: Complaint regarding poor service of Daikin

Dear Sir,
We have installed few Daikin Air conditions in our factory and at the residence of our Managing Director. This is regarding once of the Air Conditioner installed from them at above address. The Bottom frame drain tray was damaged (leaked) for which we have made a complaint vide NO. 1437048 dt. 13.06.2018

The complaint was attended by team of M/s Unique Cool point they took 15-20 days to arrange the required part FTYN50JXV16 (Bottom frame drain tray). After so many days on 05.07.2018 they arrange the tray and that too big in size which could not be placed and now they are arranging the other tray to resolve the problem.

vide ref no. GHA0607201814585457 (Our Unique Customer ID is 10047215).

The have assured us to arrange the part in 5 days but Still after passing a week they are unable to arrange the same.

We have passed the whole summer without the use of Air-conditioner. We are feeling cheated by installing Daikin make Air-conditioner. We are following up the matter on daily basis but nothing happened and keep assuring us by giving another date which never comes.
Kindly look into the matter and resolve our problem otherwise I would be forced to opt the option of Consumer court.

Thanking you,
Paragon Apparel Pvt. Ltd.

I Purchased a Daikin 1.5 ton 5 star Split AC from Umar Enterprises Private Limited, Patna on 8th of July 2018 cooling of Air Condition stopped. I complained the Next day. An Engineer arrive on 10th of july said indoor unit of AC kit is burst. On 11th july AC kit changed but cooling of AC was not working. After 2 days Senior Engineer arrive and said there is a manufacturing defect in outdoor unit near condenser. I have complained 4-5 times but problem have not been solved yet.

Dear sir,

This is inform you that i have complaint against my split ac regarding cooling coil. they replaced after 10 days but the guy broken chassis at the time of replacement of cooling coil. dealer told that we r not replaced this bcoz it is not covered under warranty..check that complaint no and do the needful.

Complaint no. DEL2109201817836663.Your unique customer id is 11570077.

Regds
Amit shrivastav

Hi guys,

I think this is 111th call to Daikin regarding a simple noise issue from a indoor unit of cassette A/C which is still in warranty period but the irony is no one is able to resolve the problem! The only thing I get to hear is APOLOGY, which I hate. I’ve 5 Daikin A/C’s at my home in which two are cassette n three are split.

There’s a irritating whistling noise issue from the indoor unit which the technician also experienced n took the video of it n went off with no response at all??? In fact the local technician to whom the job is assigned is illegally changing my address of complaint n closing it without my knowledge, is this what the so called great Daikin company is doing.

In that case I’ll take this matter seriously n deal it in a appropriate manner! FYI ...I had a conversation with your supervisor SUNIL as well but no response yet.....WORST OF ALL!!!

I’m sending all my request numbers which I’ve received whenever I called customer care for your referral....

Dear Customer, we request you to dial our customer service number 011-40319300/1860 180 3900 for assistance. We look forward to your cooperation.

Dear Customer, your service request is received vide ref. no. HYD0310201818950282.Your unique customer id is 11632053. Thank you, Daikin.

Dear customer, your Daikin ac will be attended by the team from General Airconditioning andRefrigeration 91 40-64514620 91 9246524620

Dear Customer, your service request is received vide ref. no. HYD0410201818968405.Your unique customer id is 11632053. Thank you, Daikin.

Dear Customer, Please share the satisfactory feedback code 5412323 or nonsatisfactory feedback code5413324 with the Engg ..Thank you Daikin.

Dear customer, your Daikin ac will be attended by the team from General Airconditioning andRefrigeration 91 40-64514620 91 9246524620
Dear Customer, Please share the satisfactory feedback code 5412323 or nonsatisfactory feedback code5413324 with the Engg ..Thank you Daikin.

Dear customer, your Daikin ac will be attended by the team from Comfort Cool Systems 91 40-27621555 91 9885456671

Dear Customer, your service request is received vide ref. no. HYD0610201818985445.Your unique customer id is 11632053. Thank you, Daikin.

Dear Customer, your service request is received vide ref. no. HYD0710201818989380.Your unique customer id is 11632053. Thank you, Daikin.

Dear customer, your Daikin ac will be attended by the team from General Airconditioning andRefrigeration 91 40-64514620 91 9246524620

Dear Customer, Please share the satisfactory feedback code 5430963 or nonsatisfactory feedback code5431964 with the Engg ..Thank you Daikin.

Dear customer, your Daikin ac will be attended by the team from Comfort Cool Systems 91 40-27621555 91 9885456671

Since last one year the swing flap is damaged of three air conditioning units. Complain given to Cool line Agency Surat for new. They said it costs about Rs 750/- then they said 950 then again they called up it is 1250/- plus even the motor is to be changed. We said okay atleast do it but they say the parts are not available. I think this is the one of third class product and the authorised dealer Coolline in Surat is one of the worst company to deal with. Kindly look into this complaint at your earliest and oblige.

A/C replacement because this a/c is old version 2013 purchaseing date 03/01/2019 book no. 23
mai 45 din se complain kiye h abhi tak koi complen nahi hui. I am booked spare parts books but koi parts abhi tak nhi aaya so this a/c replacement kariye. immediately update karaiye.

Sir we are from aamantran hotel and banquets Hyderabad we are using Daikin ac vrv system for banquets, restaurant & rooms but from last two years.

We have taken new AMC n march ending 2019 by march ending previous years 1 full service s pending and from april to till now only 4th floor and 3rd floor banquets ac service is done but in 4th floor ac"s are not running properly till date 3rd floor rooms and second floor rooms first floor restaurant service not done yet when we tried to contact Mr Ganesh 9246524620 is not responding properly and Mr Shiva 8790188022 is saying will do but not taking proper steps. now we are facing a problem with rooms ac ac in Second floor and AC in and 4th floor also not working. we have been kept our banquet and second floor rooms vacant from last week please take proper action.

Please solve this as early as possible or else give our AMC amount refund. because of the AC issues daily customers are raising complains and its becoming overall headache for us. please kindly check the service records of our hotel at your dealer and take proper action or we will go to consumer forum.

Aamantran hotel And banquets, Hyderabad. contact no ..9989191820 and 9866282930

My contact no 9233966223 / 8927256059

I purchase 2 split ac. Out of two one ac after 15 days of purchase PCB board has breaks down. I complain for that, after 1 month your company have provided the part.

After that 15 days after noise issue arise, again I complain for that issue, your service boy come to see the problem but he fail to do that and he broken a part. He told that within 4 days the part provided but now almost 45 days gone but no one provide the part.

Now before 6 days I comlain for not working of remote, but no one has visited.

Sir can I apologize for purchase THE DAIKIN brand....? I think I am.

Respected Sir
I have purchase Daikin Ac last year 2020 April, One time service in my ac but some time i w try but not reachable. so kindly service in ac.

I had purchased two Daikin AC in april 2018. Both AC's needs servicing urgently. Kindly depute the service personnel. Urgently.

Amc of split ac is due upto june2021. inspite of reminders on phone, mail nobody listening worthless service. They took 10000 inr for AMC and they are not authorized.

I purchased window 1 month before then i face cooling issue after complaint technician repair my ac and then now again is not working they did not give me a replacement and they we repair this again i want replacement.

Contact 9999896642
Address: Block no 11 house no 137 Geeta colony delhi 110031