Facebook page: Club Mahindra Holidays Online Customer Service Support Link

My Membership ID is 2592507. I was advised by customercare Lucknow ( mobile no 96701 05588 ) that new credit vouchers will be sent by courier with extended validity ( I had sent resort credit vouchers Nos S58843 to S58862 by courier on 5.08.2016 ) .

Friends , what should I do if customer care does not responds ?

Dear Sir,

It is to inform you that I was given a membership on 05.1.2017 through an invitation, but I realized that many of the facts which were told to me are not correct, owing to that I want to cancel this membership with immediate effect.

1. I was told that I can take advantage of White membership during school vacations but in reality as mentioned on your website also that during school vacations, white is not applicable. I want to clarify that my wife is working in school and also kids are studying in school and this does not suit me at all.

2. I was assured that only 13611 will be taken as Annual Maintenance which is fixed for the 25 years. They also given me an example that due to inflation it will not be affected. But in reality I have come to know that it is inflation linked, which includes a variable/unexpected component in price. So it does not suit me.

3. I was promised that I can avail holidays, after realization of 3 EMI, but as per your website , I will be able to take advantage of Holidays only after 9 month of commencement of membership, which is too long.

4. I have also come to know from your members only that during vacations at abroad the expenditure will be far more than promised to us as 8800 (for 7N/8D) in Asia.

5. It also pertinent to mention that to avail a holiday on your choicest place one has to book the resort 3 months in advance, otherwise there is very less possibility to get the chance. For me it is not at all possible to book it in so much advance, so it becomes useless.

I want to mention that, your organization is having a good reputation among masses, and it does not look good to lure the customers on false promises, not giving them any time to decide. If you really want that customers joins you happily and you really want to give them free voucher for vacation in your resorts, pls give them an opportunity to experience it first and then ask them to join or not to join.

Under the circumstances as given above I do not want to continue with this membership, and want to get my money back which I have already paid. I believe that being a renowned organization you will consider my request and protect my rights.

Regarding this I made a call to chennai office and they give me contact number of chandigarh office, and I mentioned my request there also on 06.01.2016. I also got a call from mumbai office. But till date not concrete information has been given to me. I also got a call from Mr Bhanu Thakur (relation executive)and I confirmed that I want to cancel this owing to the suppression of factual information.

Kindly make arrangement to cancel my membership and refund my deposited amount at the earliest.

My self Kratika Baldua Porwal. My membership I'd is 2823241 and my registered no is 9680367477. I have opted membership with 10% down payment few days back at Mahindra club b workshop at udaipur. It was told to me that if I won't be able to continue due to some reason before opting any holiday than 100 % b payment will be refunded be back to me. I have not opted any holiday yet. Now due to some financial reason I won't be able to continue my membership so please see to it and refund back my money as soon as possible. I am mailing calling txtng to all the office and possible numbers of Mahindra buy there is no response or rply back to me. This is pathetic behaviour and I didn't thought my experience will be like this. please see to it and arrange an call back to me on 9785580460 soon else need to take some action.