customercare@muthoot.com: Muthoot Fincorp Customer Care Email

I have availed a gold loan from muthoot incorp.Sailashari Vihar Bhubaneswar Br.a/c no. F5087. While going for epayment the system is not showing any loyalty no. I have been paying intt through this epayment system for last 4-5 months. I talked to your customer care and they said to approach the Br for loyalty no. I got the loyalty no fr br as MPSLVR881590115 . The system is saying invalid loyalty no or no such loan pending against such loyalty no. Pl get the system corrected to enable me for epayment of monthly intt. Thanks

My name noor mohammed, I suggest your kurla branch please swipe machine available because more time not a cash for pocket.

My name is Latif Osman sama. My bike loan is closed, please send my NOC to my address Loan No.14015672.

From past 2 years I have salary queries from this company, I already registered complaint regarding this issues many times but not even single steps taken against this. Still now I having salary difference in my payroll. Bcoz newly promoted staffs are getting more salary than me. I have 5 years experience but am getting lesser amount. Pls do needful and take a corrective steps.

Online payment time not showing my loyality no. PLz help.

Our pan nos are AGOPS04XXX AND ADPPK58XXX. we have secured &non secured DEB,NCDS in thecompany for many years.but we never receive form no. 16 (TDS certificate) issued from trace.we have contacted the branch manager but no use.please provide us form no. 16 for 2016-17 & account wise detail of INTT and TDS.my contact no. 9416157056 and 9729321898.

Sunita and Rajinder Kumar

Hi All,

Booking ID EXIM-JS/GST/TS/2017-18/64115 date 09-09-2017 i was paid 19319 RS expected date is 29-09-2017 (gold line chain).

Still i have not received the product and management also not responding on this, i have check with courier service they are saying we already delivered to respective person.

hope muthoot fin corp would take the action on it otherwise i will fine the case.
and i have contacted customer care and raise the complain (SW181017112744).

Hope Soon This Pvt Organisations Would Standardize. Good Luck Muthoot Fin Corp.

TO WHOM SOEVER IT MAY CONCERN

Respected Sir / Madam

As per attached scan copy I have a small Deposit in your organization - Pune Kothrud (Maharashtra) branch sine 30/01/2014.

On date 02/01/2018 when I went to this branch to collect my monthly interest your staff refuses to give me my monthly interest giving the reason that my KYC is not update so my account is blocked / seized & that is why I don't get my interest on that day. Now I wish to ask you few questions that ……

1) When you open a F.D Account of anybody, are you open an account without taking any document? In my case I have submitted all the required document at the opening of my F.D account i.e PAN copy & Address copy so why you want another copy from me?

Even though I am ready to give you 100 copies of the same again but let me confirm that my given copies are safe with you. But your staff from the pune Kothrud branch said me that I have not submitted any document at the time of opening an F.D account. Now you only tell me that then how you opened my F.D account without taking any document on 30/01/2014.

Is this way to behave F.D holders that to refuse him to give his own F.D interest ? This was a very bad experience I had on date 02/01/2018 from your Pune Branch. Hope you will look into this matter & try to solve at your level only & I must get my interest on or before 9/01/18 (Tuesday)

Cell no - 9422987560, 9130387560
Certificate no - D5/2451/KT RD 101
Disti. No - 00393947 to 00393971. Dated - 30/01/2014

I have took a gold loan from Muthoot Finance of 94,500.00 on 15th Sep 2017. Customer Id is: 032580000002995. Loan No: 03258/MAL/000783. I paid 1st installment on Rs. 5000.00 on 20/10/2017. I have 2nd installment Rs.5000.00 on 25/12/2017, 3rd installment paid in 25000.00 in 06/04/2018. I have some busy schedule so I couldn't get enough time to come your branch physically. I always trying to pay my installment by online but most most of the time is not worked. So I can't able to pay my EMI timely. Now today I came to your Kestopur office to close my account. The official said my due balance is Rs.78100.00.

I have already paid Rs. 35000.00. I have take loan of Rs. 94,500.00. Within six months can it is become Rs. 1,13,100.00. It means interst of six months is Rs. 18,600.00. Other banks Gold Loan rate of interest is comparatively lower than Muthoot. The difference is huge for an amount as big as the one I have to pay on.

Please solve the problem & your official don't want to show the details. How the huge amount is growing on. I shall appreciate if you could reach upon a conclusion soon and respond to my statement.

I was purchase bike Apache sonia vihar delhi 94
Hp - Mathood fincrop
This is mathood fincrop is very poor sevice. pl provide loan no urgent so i am full payment settlement.

Owner name-Rahul mishra
DL-5S-BC-0879
En no-BE4GH2115176
CH NO-MD634BE48H2G15318
TVS APACHE RTR 160
2017

We have cleared Rs.11000 loan, which auction in the Gold. The difference loss of Rs. 3004 amount paid ON 07.09.2022. The branch authorites not issue NOC about rs.11000 loan account. My Loan account No.MSL-12361. bRANCH CODE: 3376. We are very much problem for sanction of others loan which reflected in CIBIL Report. We request to necessary action in this matter.

P.KHAJAMYNODDIN, 8333825024

One of your emolooyeees giving bad words to my father only my 1 emi has been due your employee has directky given my father bad words i want to terminated that girl other wise i want his address otherwise i will case a big file take u all to the court look into this ASAP.

Sir/mam
08/10/2022 morning 10 se 11k bich Sri Ganganagar Rajasthan sulhdiya circle branch gaye thi, mera loan number 1736-TMS-131 h, pichle 06/09/2022 ko mera loan upgrade hua tha. to maneger ne mujhe meri kist ki date 07/10/2022 ki bataye thi lekin jab mai 07/10/22 ko payment kar rahi thi phone app se to meri interest amount Jada dikha rahi thi. so mai branch manager k pass gayi 08/10/22 subha 10 se 11k bich. lekin unhone mujhe kaha apka penalty lag Chuka k pure month pe, to maine kaha apne mujhe 07/10/22 ka bola tha but wo merese misbehave karte hue bole maine apko kaha is bat ka kya proof hai. jao ap yeha se, krlo Jo karna h. maine kaha mai apki complain krungi lekin wo mujhe with staff misbehave krte rahe. mai muthoot ki team se is bat ka jawab chahti hu k meri kya galti h, mai yea chahti hu ki maneger k khilaf action Li jaye. mai mail bhi kar rahi hu muthoot ki mail pr, agar mujhe koi reply nhi mila to mai police complaint krungi.

My Name is P.Selvakumar From Palani Dindigul District. my Gold Loan Number is F505, Muthoot fincorp ltd open date 23.08.2021 loan amount is 26500 is closed and open date is 31.01.2022 loan amount is 26520. i have taken a jewelry loan and on the specified date i have completed the loan amount but my account is online active in your bank id. i need to close the jewelry loan account.

I am a regular customer of your NCD from last 2 months. i did not get interest in my due time. So i request in my serampore hooghly wb branch to rectify the system and please send my interest in my due date. i also request them to send me information in my registered mobile no. but they do not help me out though i complain my problem to you to solve it fast So that i got the message and interest in my due time.

Hi this is NAGABHUSHANA. i have taken gold loan in muthoot fincorp from lakkasndra branch Bangalore. my problem all my gold released in the branch but in my CIBIL showing 293000 active loan in fincorp. worst experience am facing i visited many times to branch solve my problem. they will tel we mailed to company but worst experience am getting my CIBIL going down day by day. i want solution for this?

I also request them to send me information in my registered mobile no. but they do not help me out though i complain my problem to you to solve it fast done double payment. i haven't received double payment amount past 5days waiting if we get it.