Official website: Vivo Mobiles Online Customer Care Support Link
Company
Department
Customer Care
Region
All India
If the above contact didn't helped you, here are alternatives to reach Vivo Mobiles customer support.
Contact Number
1800-102-3388 - Contact details
vcare@vivo.com - Contact details
Support Link
Live chat - Contact details
Twitter page - Contact details
Facebook page - Contact details
Comments
Regarding vivo v1 mobile
I purchased your vivo v1 handset and I am facing hanging problem it automatically switch off or restart. I gave handset in your service centre but problem will remain as it is. This is the 4th time I given in your service. Center pls give perfect solution this time or give me any good solution. please mail me or contact in 9071761097 /6 /5/4.
I have today purchase V5 & few hours i facing heat problem
Your V5 Model is totally wasted for money & time. I purchase today this model & after few hours facing heat problem, & battery problem. Your marketing team was informed of this mobile. Is all a lie, you cheat us customers. tell me what i do? u r customer service so bad.
Bootloader unlock
Please unlock my bootloader of vivo v3 handset.
Vivo service gwalior
Vivo service centre very poor service & no items available of vivo v7+
Very bad product & experience
I have two mobile vivo y66 & vivo v5s, Very poor quality. Both vivo phone same issue
1. hanging problem
2. camera quality poor
3. hitting problem
4. display is gone
5. battery very fast consumption
Request you vivo team pls refund my payments as I am not satisfied this product.
Vivo customer
Charging problem and high temperature problem in my phone.
Touch display is broken
My mobile is Vivo touch Y51L, its touch display is broken. I went to service center but didnt get any response, very bad company.
Vivo V5 RAM 4gb, ROM 32gb
My Vivo v5 mobile is cracked.. when I will replace my mobile display then the mobile is ok few days later my mobile is not often automatically off then I will charge my mobile but my phone is not open so are you going to Vivo service centre the service man told me the mobile mother both are attracted why is the possible.
I want to block my mobile
This is Vamsi Krishna, my mobile was stolen from my one of friends room. I want to blocky my mobile and I have IMEI number, can you reply me as soon as possible.
Ear phone is not working
3 month ago I purchased v5s and know I am facing problem with earphone one piece is not working properly.
Regarding in humanity service
Dear Sir/Madam,
This is srinivasan .L from Tamil Nadu state and Chennai and i visited west Tambaram authorised vivo service centre which is open. I have asked for data cable but people were reluctant and strict in following the rules and i have called the customer care from there place and even customer care executive also spoke with the executive present in the service centre but people were very reluctant in not giving me the data cable. even after the advice from the customer care executive as i am being coming very far say about 70 kms to get this data cable but now i going without data cable and executive present over there were saying me to come tomorrow with the stipulated time mentioned in the site with very etc., i deeply regret the service provided by the vivo.
Phone quickly discharges
I have taken new vivo v11pro and the charge gets low very soon. I don't know what's the problem.
Volte setting
Funny why the customer care don't reply to our problems but leaves a relpy link for readers like me to comment.
Videos disconnecting
I have purchased a vivo phone. While watching videos, it is disappointing within 8-10 minutes. Than again i need to start the video from initial procedure.
Earphone jack
It doesn't support 3D audio and equalizer. When I turned on equalizer msg pop-ups showing equalizer doesn't support to your device. Earphones are good but while playing games like pubg the sond comes same from bothe the earburds side. with my another device (honor) 3D audio is supported and while playing games it separate the sound, From left earburd to right. I want to know that it will fix with future update or what?
Android PIE update
Dear authority,
This is almost the end day of this year, so far we heard that vivo v11 pro will get update end of this year. But still no update and no official announcement yet. Its pathetic to us though I requst you that would u plz explain whenever vivo v11 pro will get up the update. Here I am from BD.
Thanks
M.Azad
Service not satisfied
Dear sir/madam,
I am Mohan P B. From KARNATAKA HUBLI. I am One of the regular customer of vivo family. Now I am facing some problems in vivo service...(V7).Device has getting hit it's not solved and I am visiting 2 or 3 time , Device has getting hit camera said only.
I lost my mobile phone in Goa calangute beach parking lot
I lost my mobile phone in Goa calangute beach in parking lot. what can I do, I don't know. please help me. I brought a phone v11pro just 3 days before. help me .
Phone discharges fast
I have Vivo y66 smart phone, its battery discharges very fast.
Unlock mobile
My mobile vivo V17 has been locked and i am unable to open it. plz unlock this.
Vivo v20 pro mic problem
Hello, I am shivarathri Mallesh. I went to vivo care last 2 weeks and told my problem but they did not answer my problem in time and said if I go today come again after 3 days : Address karimnagar Shop No 7-7/A, 3- 1-68, City Center Mall, Sawaran St, opp. R & B Guest House, Karimnagar, Telangana 500500.
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