vcare@vivo.com: Vivo Mobiles Customer Care Email

Email
vcare@vivo.com
Company
Department
Customer Care
Region
All India

If the above contact didn't helped you, here are alternatives to reach Vivo Mobiles customer support.

Contact Number

1800-102-3388 - Contact details

Support Link

Official website - Contact details
Live chat - Contact details
 - Contact details
 - Contact details

Comments

Rina patel

Thu, 02/04/2016 - 14:30

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I want a replacement of my hand set x3s. its under warranty purchased last april. I having lots of issues regarding storage n gets hanged. Today its 2nd time in last 15 days I went to service centre for sofware updates which I cant afford every time. Plz look into this matter seriously n get back to me on my contact number -9820797955.

Tariq Khan

Wed, 03/23/2016 - 10:18

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I purchased my Vivo mobile phone from a shop in kolkata in January. It worked fine till now i am unable to download new apps as it keeps showing low space error. I have checked and rechecked that there is enough space in the phone memory. As a last resort i had also reset the phone but now i am unable to install any app due to the error. How to solve this??

Varun Chauhan

Tue, 04/05/2016 - 08:38

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I bought Vivo smartphone in february but since last one week phones speaker is not working properly. It has now very low and unclear sound while talking or even when playing music on loudspeaker. I havent visited the service center yet but i am not impressed by the overall quality of the phone.

Aditya kumar

Wed, 06/01/2016 - 23:30

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i purchased vivo y28 phone and i have done very big mistake to buy it because its sim emi no. got disabled or ruptured and phone always three to four monthly get hanged.

Shivkumar

Wed, 06/08/2016 - 19:34

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I have call recording problem in my new vivo y51L handset this handset is cant record a call properly. i download many auto call recording apps but this handset is not properly work in any call recording app. What should i do. please help me how to solve this problem. My all calls recording is very important for me...so please how to solve a this problem....no.9926507754

Sandipkumar varli

Fri, 07/08/2016 - 11:18

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My phone vivo y51l is 1 months in network problem. 3 time software updated But no work phone. Bekar 6 vivo phone.

I purchase vivo v1 mobile on last yer December its so smart but now I can't generate barcode for Reliance Jio sim .....Please ......kindly help me.

Its vivo v1max & it become heated by own either it is in working mode or in stand by .so will you plz help me out of this. one more thing in bhagalpur, bihar there is no service centre so we the users are facing a lots of problem.

Palak patel

Wed, 11/09/2016 - 15:47

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Model : v3 max, missed date: 29/10/2016
imei 1): 860801031144611 & imei 2): 860801031144603

It is requested that intiate action for tracing the handset location and inform me.
contact no:081415 24598
mail id: paripatel9452 @gmail.com

Hi, my mobile (Vivo V3 Max) was purchased on 01-05-16. I had a problem with my mobile and the service center has changed the main PCB (4946312) on 01-11-16. But the main camera is not working properly. i am contacting the service center for the solution but the answer is they dont have the stock with them this is pending for more than 10 days now.

Service center is situated at west tambaram chennaI tamilnadu pin code-600045
my contact no- 9003030998

looking forward for the early solution if this not possible to repair please change my mobile phone immediately.

Aashish kumar

Thu, 11/17/2016 - 15:52

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Lost my mobile imei1: 867770020289179
imei2:867770020289161
Sn: A15spch06a04
Plz help me in this regard.

I purchased my phone about 2 month. But when I play coc my keyboard not working... Suddenly phone gets main menu and show bbk launcher has loading some data. I ask for my answer immediately.

My biggest mistake in life iz to buy vivo phone. The worst respond from service centre. Replacement was also fake and the worst. Suggest everyone to not buy vivo phone.

Dr. J Stalin

Tue, 01/10/2017 - 19:05

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I have purchased vivo v5on 24/1/2017. the mobile is getting more heat while in internet use and while charging there was a message that your mobile is in high temperature so full charge is not possible.

Dupinderpal singh

Mon, 01/23/2017 - 18:26

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Everytime I try to update my system os, it fails. It shows download complete but installation failed.

My earphone has been damage by mouse because mouse cut my ear phone. plz solve my problem plss replaces my earphone.

Baiju kumar

Thu, 03/16/2017 - 14:35

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My vivo y51l is lte. But is there any way to upgrade it into volte.

Vivek k yadav

Wed, 03/29/2017 - 21:13

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I lost my new vivo y55l only use 5 days. imei no.1- 863599035931135 imei no.2- 863599035931127. sir please track my mobile urgently. my mobile no.7678414344.

Tapan sahoo

Fri, 03/31/2017 - 08:48

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I am not impressed by the quality of the phone. I brought vivo smart phone in February but since first one week phone. It has very low network. Net slowly walking. My phone vivo v5is 25days in network problem. One time software update but no work my phone.

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