erefund@mail1.gsrtc.in: GSRTC Online Refund Email

Email
erefund@mail1.gsrtc.in
Company
Department
Online Refund
Region
All India
Note
Send an email if ticket is not confirmed or there is a failed transaction, mentioning e-ticket reference number or user id registered with GSRTC and date of transaction.

If the above contact didn't helped you, here are alternatives to reach GSRTC customer support.

Contact Number

1800-233-666666 - Contact details

Email

feedback@gsrtc.in - Contact details

Support Link

Official website - Contact details

Comments

Hardik Rathod

Mon, 03/21/2022 - 11:29

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Booking date :07/03/2022
Booking time : 05:31 pm
Journey: ahemdabad gita Mandir bas port - una
Journey date :15/03/2022
Journey time : 07:00 pm
Bus types : non AC sleeper
Seat no. : 21
PNR no. : G49413509
Treapcord:GNDGGDSLP30
Reference number : GS18813127
Amount: 206

Sahil S Vadukar

Mon, 03/28/2022 - 21:54

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Booking from Ahmedabad ISCON to Gadu (Gujrat)
Bus had not come on station. I want back my money.
PNR:-G50176767
Pick up:- Ahmedabad ISCON
Drop:- Gadu
Crew No: 1800233666666
GJ-18-Z-2037
TripCode: 1800GNDSMNTSL30
Txn Pass: FJXb2v9m
DOJ:- 28/03/2022
Amount:- 222 ₹

Dudhatra Jamnadas

Tue, 03/29/2022 - 08:28

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I booking online ticket una to Junagadh I reach the bus station before bus time I told depo staff about bus they answered me the bus went a few minutes so I request to refund my money.

Shahil Borisa

Wed, 03/30/2022 - 11:26

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Today i had confirm online ticket for ahmedbad to Mahuva gsrtc bus time 5.25 am. i reach my boarding point gita mandir central bus stand at 5 O'clock, bus time was 5.25 am but bus not came at right time. also this bus was gone on cancel, nobody coordinator, they have give right message for this bus was came either come or not. i wait till 6 am. so that i have very trusted the GSRTC BUS services, I have realised and thought about a private service is best than GSRTC services.

Hardik Rathod

Sun, 04/03/2022 - 20:15

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Ahemdabad - una
PNR no. - G49413509
Bus types - sleeper
journey date - 15-03-2022
Amount - 206

Sanket Pataniya

Fri, 04/15/2022 - 20:05

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I booked Bhuj to Junagadh and Bhuj to Veraval. Two times money debited from bank but ticket not generated. I called to Customer care but all executives are busy.

Please suggest.

Honey Desai

Mon, 04/18/2022 - 13:27

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I have booked ticked for my offer staff for training at ahmedabad from bharuch bholav. but the conductor refused to allot seat by saying that in his list there is no booking . and my persons were removed from the bus. i have paid 8000 for their training which was a big loss for me. i want my ticked refund back it was 700 for their tickets from bharuch bholav to ahmedabad nehrunagar in GSRTC VOLVO BUS.

bad service, bus did not come on time and not give refund. Its has been 20 days but money not returned.

Ajit Gami

Mon, 05/02/2022 - 15:15

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Very bad experience regarding cancelled Ticket refund.Refund not back even after 17 days... Also not any kind of intimation regarding refund to customer. online customer care call service is very poor. No one answered any single call out of 10. My personal request don't use online booking if your trip will not 100% confirm. Refund process is very wrost.

Dabhi Mittal

Sun, 05/08/2022 - 15:31

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PNR Number: G51900211
Route No: 9275132
Journey Date: 08/05/2022
Journey From: AHMEDABAD KRISHNANAGAR STAND
Journey To: MAHUVA
Trip Code: 1245GNDMHVEXP51
Departure Time: 01:20 PM
Class: EXPRESS
Pickup Point: AHMEDABAD KRISHNANAGAR STAND
Service From: GANDHINAGAR
Service To: MAHUVA
No.of Seats: 2(Adults=2; Children =0)
Platform No:
Seats No/s: 52, 51

Passenger Information
Name Age Adult/Child Gender
DABHI MITTAL 24 ADULT FEMALE
PARMAR ASMITA 25 ADULT FEMALE
ID Card Type: ID Card Number :
Total Fare Details
Basic Fare: 352.0 Reservation Fee: 10.0
Insurance Charges: 0 Toll fee: 6.0
Toll Fee Rajasthan: 0 Other Levies: 0
Concessions: 0 Discounts: 0.0
GST: 18.4 Service Charge: 0
Total Fare: 386.4

Jaydip m sonara

Mon, 06/20/2022 - 00:58

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*GSRTC m-Ticket*AHMEDABAD GITA MANDIR BUS PORT to VAV THRAD Name: Sonara jaydip m TripCode: 1645SRTTRDSTG30 PNRNO/OB: G54008755,GS21694871 DOJ: 19/06/2022 DepTime: 22:30Hrs SeatNo: 13,14 Class: SLEEPER BoardingPt: GEETAMANDIR BUS PORT Txn Pass: f77MEtkY Carry ID during jrny. T&C apply.I have booked 2 tickets and My sleeper bus is cancelled that is why I want my refund mony... please quickly refund my money.

My transaction was completed but ticket is not booked. Plzz refund my money kindly because i am a regular customer of GSRTC but first time I got scammed.

Irfan Ahmad Nihal

Wed, 07/20/2022 - 15:07

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My Tickets is book from Malegaon to Ahmedabad 11/07/2022 .9:50 pm 3 ticket are book seat No 26,27,28 and Bus is not come. Bus is cancel. Trip Code: 1900SHRDABDEX51 PNRNO/OB: G54771079, GS22194357.

Parmar Ravi

Tue, 07/26/2022 - 23:02

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Hi Sir/Madam,

Bus driver call me and just say, bus won't come.. Not valid reason. I asked why but he reply nothing just say bus won't come... Apne hisab se adjust karlo.

I try to help form rajkot inquiry room but... I'll typical government employees....Uske ke baap ki government ho aisa answer diya. Online booking me hume kuch nahi kar sakte. Jab tumhari auokat hi nahi hai. Kuch bhi handle kar ni ki to jak marne ke liye ye online service start ki hai.

I just Want my Money back...iss Paiso kuch ..ho-ga nahi Par. I'm Just Satisfy... Cause Just Doing Right things.

All details given below.

PNR Number : G55101245
Trip code : GSRTC : 1210JFDMDRGR47 : 33877 : 24/07/2022

Booked On : 23 July 2022
Booking ID : 18636611113

Boarding date : 2022/07/24
Service Start Place : Rajkot
Service end Place : Gandhidham

Departure Time : 5:30 PM
Class : GURJARNAGRI

Please Consider above it...Or Koi To apna kaam thik se karna...

Thank you

Jeshika Kalyani

Mon, 08/08/2022 - 19:20

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My journey Date 04/08/2022 From Ambaji to Rajkot
And sleeper bus was cancel and. Seating bus came. I take ticket in bus. Conducter is told that Refund is available. Ref ob No. GS22619709

Route: Vadodara to Dahod
Passenger Name: pratik
Trip Code: 1300BSDDHDEXP51
PNR NO: G55738192
Journey Date: 10/08/2022
Departure Time: 02:00 PM
Seat No: 10
Class: GURJARNAGRI
Boarding Point: BARODA
Platform: -
redBus TIN: TR9760504882
Rs-134.40

Osmangani ayub

Tue, 09/06/2022 - 15:11

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My bus cancelled booking date 12/07/22
PNR G54791694
Booking id 18552985198
Tickets no 22kukl3
My seats 16)17)18)20)
Date 13/07/22/Boding point malegaon
Dropping point vyara
total fare 1119
Please sir give mi my refund

Kantilal hadiya

Fri, 09/23/2022 - 19:00

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I am not happy with GSRTC because I had cancelled my ticket on but confirmed. massage *GSRTC m-Ticket* ur seat Cancellation confirmed: DOJ: 08/09/2022, TripCode: 1815SLYJSLTEX51, PNRNo: G156891715, SeatNo: 32,33,34, Amt Refunded: Rs: 350.00. but not received amount refunded my account show please help me.

Harshad rathod

Wed, 10/19/2022 - 16:27

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Bad management , Bad experience, Bad staff. Refund me.

Destroyer

Fri, 10/21/2022 - 06:18

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I reached at my bus time but soon got to know from bus depo that, particular bus in which we booked tickets no longer exists. After sending email to erefund @mail1.gsrtc.in, I didn't get any email from them regarding to refund. Simple advice of mine is never ever try to book tickets from gsrtc application.

P P Chaudhary

Sat, 10/22/2022 - 10:58

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Very bad experience. I have booked the ticket online but the bus has been cancelled. They don't even inform me that the bus has been cancelled.

Kevinvaghela

Wed, 10/26/2022 - 16:00

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I have not completed the bus travel since bus has been cancelled after the booking. Please return my amount to me immediately. Amount = Rs153.

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