erefund@mail1.gsrtc.in: GSRTC Online Refund Email

Email
erefund@mail1.gsrtc.in
Company
Department
Online Refund
Region
All India
Note
Send an email if ticket is not confirmed or there is a failed transaction, mentioning e-ticket reference number or user id registered with GSRTC and date of transaction.

If the above contact didn't helped you, here are alternatives to reach GSRTC customer support.

Contact Number

1800-233-666666 - Contact details

Email

feedback@gsrtc.in - Contact details

Support Link

Official website - Contact details

Comments

Baria naresh

Wed, 01/27/2021 - 11:38

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My bus is not coming. that day I have 2 tickets booked so please refund. My bus is not come to my booking time. I want to back my payment.

Kinnari Aghera

Mon, 02/22/2021 - 13:51

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Today's early morning(2:00AM) bus(somnath-ambaji) is cancelled. My picking point is junagadh and dropping point is ahmedabad but bus is cancelled but my money is not refund till now.

***** Below are my ticket details *****

Junagadh to Ahmedabad
PsngrName: kinnari aghera
TripCode: 2330SMNTAMJSL30
PNRNO: G39460807
JnyDate: 22/02/2021
DepTime: 02:00 AM
SeatNo: 9
Class: SLEEPER
BoardingPt: JUNAGADH
Pltform:
redBus TIN: TQ3M16482937

So please fast refund my money.

Mirza ammar

Thu, 04/08/2021 - 13:25

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*GSRTC m-Ticket*RAJKOT BUSPORT to BORSADName:mirza ammarTripCode:1611JMNDHDEXP51PNRNO/OB:G40524732,GS13954694 DOJ:2021-04-09,:18:26:00,GURJARNAGRISeatNo: 6BoardingPt:RAJKOT BUS PORTTxn Pass:WSsChR8F Carry ID during jrny. T&C apply.

My ticket not booked from rajkot Bus port to BORSAD, so I want to back my payment.
Reason: ticket not booked
Booking date: 05/04/2021
Traveling date: 09/04/2021
Boarding station: rajkot Bus Port
Departure station: borsad
Ticket amount: Rs.150/-

Rohit Ram

Sun, 05/09/2021 - 09:42

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My ticket is booking but bus cancellation my trip bus service close but show online method
Time wwaste, money lose, people disturb

*GSRTC m-Ticket*DAHOD to VERAVALName: Rohit RamTripCode: 1600DHDVRLEXP51PNRNO/OB: G40751187, GS14079508 DOJ: 2021-05-02,:16:00:00, GURJARNAGRI SeatNo: 11Boarding Pt: DAHODTxn

We are apologies for the service 1600DHDVRLEXP51 cancellation due to Epidemic/Lock Down on date 02/05/ 2021. We at GSRTC immensely sorry for your inconvenience and strive to provide the best services to our passengers. We will look into the matters and make sure it is not repeated. Your Ticket amount will be refunded within short period. GSRTC Toll Free No: 1800233666666/07922835000.

Please give me refund amount.

Rana parul ben

Tue, 06/08/2021 - 12:43

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I have booked a online ticket booking but the bus departure time was 6:00 am I reached before time I asked people of depo and thay says me bus is coming soon but I gsrtc helpline no. And they answer me bus conductor's no and he says me bus is already gone my pnr no. G41107972 and trip code is GSRTC: 0535PANDIUGJR47:19518:172:221:08/06/2021 TICKET DATE OF 8/06/2021 NO. OF SEATS -3 Seats no. 25,26,28 JOURNEY FORM=BHAVNAGAR JOURNEY TO VADODARA
CLASS Gurjarnagri
Paytm no. 7069071493
pls refund my money

Bharat dodiya

Wed, 06/09/2021 - 08:47

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My ticker is cancel, please give my refund

Paresh Koshti

Tue, 06/15/2021 - 13:47

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My ticket booked from Ahmedabad Paldi to Adipur bus station, so I want to Return my Online Booking payment.
Reason: Cancellation due to Epidemic/Lock Down on Date 06/6/2021 as per GSRTC Message
Booking date: 02/06/2021
Traveling date: 06/06/2021
Boarding station: Ahmedabad Paldi
Departure station: Adipur
PNR NO. - G41032950
Trip code - 1630ANDNKTSLP30
Ticket Booking Amount: Rs. 604 /-

Bus is cancel. Date. 24/08/2021.
Details:
We are apologies for the service 1900VLDJNDSLP15 cancellation due to service class change on date 24/08/ 2021. We at GSRTC immensely sorry for your inconvenience and strive to provide the best services to our passengers. We will look into the matters and make sure it is not repeated. Your Ticket amount will be refunded within short period. GSRTC Toll Free No: 1800233666666/07922835000.

Ticket details.

Surat to GondalPsngrName: Rekhaben TripCode: 1900VLDJNDSLP15 PNR NO: G42595456 Journy Date: 24/08/2021 Departure Time: 09:00 PM Seat No: 8,7Class: SLEEPER Boarding Pt: SURAT CENTRAL BUS STAND Platform: redBus TIN: TQ9H59411276. Please carry your Original photo ID during journey.

T&C apply
You'll be getting 100% refund on your ticket should the bus operator cancel the service. Else, normal cancellation policy of the bus operator will apply.

Ashvin Gondaliya

Wed, 09/01/2021 - 17:10

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My bus was cancelled PNR Number:G43001194 somnath to gandhidham Trip Code :0930KDNMDREXP51 but i was refused Seat no: 6.

Mahesh Devara

Tue, 09/14/2021 - 10:36

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Respected sir on booking date 11-9-21 ref no:gs15451692 from online bo0king of 12-9-21 7.00 am bus amreli to surat central 3 full and 2 half ticket booking was done. at that time booking amount rs.1010.00 debit from my accounts but ticket not booked and full amount was take. Till date refund amount rs.1010.00 not received. so do needfull action.

Vishnu Dnyanes…

Tue, 11/09/2021 - 10:42

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My ticket from nashik station cancel surat central Bus Station to nashik bus station, so I want to back my payment.
Reason: nashik bus canceled
Booking date: 08/11/2020
Traveling date: 09/11/2020
Boarding station: surat
Departure station: nashik
Ticket number. TQC453641563
PNR NO. G45059121
Ticket amount: Rs.1000/-
Ticket number. TQC457508136
PNR no. G45058755
Ticket amount. 500

Hardik Pankaj …

Wed, 11/10/2021 - 10:00

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Book date 06-11-2021 but transaction failed... oops eror in booking but my money is deduct 405 rs. pls refund same account no icici. pls reverse.

Jinal r vora

Wed, 11/10/2021 - 11:18

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I have booked online bus ticket but bus route is cancelled. My pnr no G44581831 and tin tcawxnk8 date 05/11/2021 your bus is cancel but 378/- rs is not refund till time. Please give me refund amount.

Mehul nathabhai

Fri, 11/12/2021 - 11:21

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My bus broke-down in the middle of the route and there was no one to help, also i was not given any refund till now. So please refund my money

Deep Pokar

Mon, 11/22/2021 - 19:20

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Please provide my refund amount

Tip code 1700BHJSNJLSL15 cancellation due to Break down on date 22/11/ 2021.

Trip code : 1700BHJSNJLSL15
Trip cancel reason : BUS BREAK DOWN
Booking date: 20/11/2021
Journey date : 22/11/21
Boarding : bhuj
Destination: Balasinore
OB number : G45659548
Amount : 1032

Harshit Kapadia

Fri, 12/24/2021 - 10:42

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I have booked tickets today morning for Maninagar to palitana taleti amount of Rs.584 payment was made through my credit card. Message received that Payment made to GRSTC but I have not received tickets and conductor forced me to buy tickets so I bought again. Now I am in the bus.

Kindly refund rs.584 credit card payment made to you.
If this kind of harassment is happening then no one will book online tickets in GSRTC.

Ghanshyam Patel

Fri, 12/24/2021 - 16:07

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I have personal experience. GSRTC are not any refund due to technical issues, Cancel or any other problem.

*GSRTC m-Ticket*JUNAGADH to BARODA CENTRAL BUS STATIONName:lagraj jadavTrip Code: 1745SMNTPDRSL15PNRNO/OB: G46558834, GS17083316 DOJ:2021-12-14,:19:40:00, SLEEPER SeatNo: 10,11BoardingPt:JUNAGADHTxn Pass:5zDUxKe4

We are apologies for the service 1745SMNTPDRSL15 cancellation due to Heavy Repair on date 14/12/ 2021. We at GSRTC immensely sorry for your inconvenience and strive to provide the best services to our passengers. We will look into the matters and make sure it is not repeated. Your Ticket amount will be refunded within short period. GSRTC Toll Free No: 1800233666666 / 07922835000.

Bhatu R Patil

Sun, 01/02/2022 - 08:44

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*GSRTC m-Ticket*AHMEDABAD GITA MANDIR BUS PORT to NAVSARIName: patil bhatuTripCode: 0716ABDVPIEXP51PNRNO/OB: G47232019,GS17423855 DOJ: 2022-01-02,:07:15:00, EXPRESS Seat No: 21 BoardingPt: AHMEDABAD CBS1Txn Pass: xUGerERD

There is no bus available, Please refund my money.

Prashant s.

Wed, 02/23/2022 - 16:11

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My bus to Maharashtra was cancelled. Sirpur to surat central. Surat bus stand enquiry office confirmed bus cancelled. It has been 8 days but refund not complete my refund. So I request you to return my refund.

Ranjit amrutla…

Wed, 02/23/2022 - 16:24

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Refund my money cancel my bus ticket.
22/02/2022
PNR No.48907575
Route No 11588751
Journey. Meshana to Rajula
Tirp code. 1730MSNKYVRNP30
Class. Sleeper
Passenger name:
Devang barot
Jaydev barot
Hetal barot
Kirpal barot

Booking Date: 6/03/2022
Booking Time: 15:14
Journey Date: 17/03/2022
Journey: Vadodara central Bus port to Rajkot Busport
Journey Timing: 1:30 PM
Bus type: GSRTC VOLVO
Stutus: Null
PNR: Null
Confirmation: fail
Amount (INR): 519
Reference number: GS18789894

Please revert back and initiate the refund.

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