erefund@mail1.gsrtc.in: GSRTC Online Refund Email

Email
erefund@mail1.gsrtc.in
Company
Department
Online Refund
Region
All India
Note
Send an email if ticket is not confirmed or there is a failed transaction, mentioning e-ticket reference number or user id registered with GSRTC and date of transaction.

If the above contact didn't helped you, here are alternatives to reach GSRTC customer support.

Contact Number

1800-233-666666 - Contact details

Email

feedback@gsrtc.in - Contact details

Support Link

Official website - Contact details

Comments

Deep singh

Sun, 02/17/2019 - 07:54

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The bus service is very bad. I didn't received my refund of failed bus booking even after 20 days.

Alpesh Kumar

Mon, 03/11/2019 - 18:44

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I want my money amount back because of ticket refund. Not good service.

Ranjitbhai Mer

Sat, 05/04/2019 - 17:19

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I want to my refund money 614rs because my sleeper bus is cancelled. When I get my refund my bus is cancel & i have msg to get refund.

Amitgoswami

Fri, 05/17/2019 - 05:09

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Dear sir, my name Amit goswami I book online advance tickets Nadiya to adipur in 10-5-2019 but I don't get any mail. so I don't get ticket print driver don't accept my traveling without tickets print he have tickets chart my name all but he takes money from me. he tell you money transfer back in your account in 7 days but I don't get my money my pnr number is G26540313. so I kindly request to you please take my complaint end give my money back.

Maheshbhai patel

Tue, 05/21/2019 - 16:59

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I have booked online bus ticket but bus route is cancelled. Refund money

Mukesh S. Dave

Wed, 06/26/2019 - 09:50

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I am not happy with GSRTC because i had canceled my daughter ticket on 22.05.2019 but still refund amount is not received. Details of ticket is as bellow.

PNR no. G 27333925
Jurny Date 24.05.2019 - Volvo
Jurny from Kamrej Bus Station to Ahmedabad Nehrunagar
Password: 2Vz31Phv

Vishal cdhaudhary

Thu, 06/27/2019 - 14:14

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I have booked a online ticket booking but the bus departure time was 11:00 am I reached before time I asked people of depo and thay says me bus is coming soon but I gsrtc helpline no. And they answer me bus conductor's no and he says me bus is already gone my pnr no. G28197968 and trip code is GSRTC:0900AHWABDEXP51:2073:172 TICKET DATE OF 27/06/2019 NO. OF SEATS -2 JOURNEY FORM=UNAI FATA, JOURNEY TO VADODARA
CLASS Gurjarnagri

Shiv kumar

Fri, 08/02/2019 - 04:33

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Baroda central bus stand par bus nhi aayi hai
Pnr no. G28789367
Refund 477.

Vaishali Chandana

Thu, 08/22/2019 - 18:12

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The Ahmadabad central bus stop by traffic and that bus not meet me. (Ahmadabad central bus stop to Zalod)
Pnr no. G29280542
Texan pass - nExkHMWt

Patel hitarthee

Sun, 09/01/2019 - 23:55

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Our bus was canceled week ago and refund is still not credited and again on1 st sep our bus is cancelled and the msg of cancellation is send at the time of bus arrival and still they are asking for a new tikit if earlier refund is not deposited then why we should take another tikit this time also plz take dsomething productive action .

Komal Thakkar

Fri, 10/25/2019 - 10:47

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From last 10 days I have not received my refund amounts to Rs699. I visited bank still not received.

Rupal Shah

Mon, 11/04/2019 - 21:04

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I did not get my money back of cancelled bus. Worst service. I have also emailed complain but did not get any reply.

Shailendrasinh

Mon, 02/03/2020 - 10:08

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I canceled the ticket for 2 months, but the money has not come in my account yet. Very bad service.

Divyesh sonagra

Mon, 02/24/2020 - 09:48

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From junagadh to Himmatnagar
Class sleeper
Ticket no 3
Amount 978rs
GSRTC: PNR:G33569698,
DOJ:09/02/2020,
Pickup Point:JUNAGADH,
Time:18:05,
Crew No: 9687126712,GJ-18-Z-4398.
pnrNo=G33569698

Muzaffar Kureshi

Fri, 06/19/2020 - 11:29

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My bus is not come to my booking time in Halol Bus Station, so I want to back my payment.

Trip code: 1530PVGDSBGLD
Reason: Bus is not come to halol bus station.
Booking date: 17/06/2020
Traveling date: 18/06/2020
Boarding station: Halol
Departure station: Nadiad
OB: G34956090
Ref. No: GS11338722
Ticket amount: Rs.74 /-

Nikulparmar

Sun, 07/05/2020 - 12:36

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Very bad service during lockdown period. as per booking not getting bus as described time at boarding point and still not ticket not getting cancel.

Rajkumar yadav

Wed, 07/29/2020 - 10:57

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From Paldi to Anjar (Gujarat)
Amount 780rs
GSRTC: PNR:G35399363
DOJ:30/07/2020,
Pickup Point:Paldi
Time:08:45,
Trip Code :0835ABDBHJEXP51

Bhavani sinh

Fri, 09/18/2020 - 09:29

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Bhavnagar to naliya sleeper bus didnt arrived. I want my money.
TRIPCODE : 1830BVNNLYSLP30
PNR : G36144523
PASS: ZxT4Qd58

Vashram Chaudhry

Mon, 10/05/2020 - 16:48

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Dear concern,
Would want to inform you that we are not get satisfactory service from your end. We book ticket from your site and we did not get any confirmation SMS and when bus move on then we get a call from conducter. he told me just bus is moving on and you are not yet to came. How can possible to come within a minute.
I want just correct answer. We have conversations regarding. Hope I will receive satisfactory answer.

Thanks and regards

Vidyaprasad

Thu, 11/26/2020 - 10:51

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My pnr no G37474995 and tin TPCK90160160 date 23/11/2020 your bus is cancel but 118/-
rs is not refund till time. Please give me refund amount.

Bharat L Chaudhary

Sat, 12/12/2020 - 10:45

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My ticket not booked from Vadodara central Bus Station to Pavaghadh bus station, so I want to back my payment.
Reason: ticket not booked
Booking date: 11/12/2020
Traveling date: 16/12/2020
Boarding station: Vadodara
Departure station: Pavaghadh
OB: GS12705999 & GS12718876
Tx.Ref. No: 1019035223370 & 109035691992
Ticket amount: Rs.114 /-

Jigar shah

Thu, 12/17/2020 - 22:32

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My bus is not to my booking time I want to back my payment 164rs. Because my bus is not coming. please request, I get my refund. My PNR no. G37855037 date 8/12/2020.

Imranbhai

Sun, 01/17/2021 - 20:03

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*GSRTC m-Ticket*AHMEDABAD GITA MANDIR BUS PORT to RAJKOT BUS PORTName:IMRANBHAI PATANITripCode:1720ABDRJTEXP51PNRNO/OB:G37503345,GS12515215 DOJ:2020-11-23,:17:20:00, EXPRESSSeatNo: 13,15BoardingPt:GEETAMANDIR BUS PORTTxn Pass:vWzJMpFe Carry ID during jrny. T&C apply.

We are apologies for the service 1720ABDRJTEXP51 cancellation due to Epidemic/Lock Down on date 23/11/ 2020. We at GSRTC immensely sorry for your inconvenience and strive to provide the best services to our passengers. We will look into the matters and make sure it is not repeated. Your Ticket amount will be refunded within short period.

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