Official website: Boat Online Customer Care Support Link

I have sent my Boat rockerz 261 red headset on 27th May 2019 through Expressbees courier , My complaint id is 305774 and the shipping ID is 2385119254903. The device has received at Mumbai service center on 3rd June, However, since then I haven't got any update from the service center, I tried to call at the given number and the shipping team has informed me that they have dropped the device on 3rd June as per the tracking details showing and told me to contact with the service center, However I could not reach any of your number which I have found from the email I have got. Please let me know the status of my device and send it back to me . If you can't honor my warranty of the device, I will go to third party service center or will buy a new one and will share your service feedback on each and ever social media portal. I am really frustrated now as it's been a long time. I am sharing the invoice of my Bluetooth headset below if it's help you, Please reply my email soon.

I bought boat earphone through online but after 1 week its not working.......so how can i replaced my boat earphone.

Do not buy any product from the boat company because their service is poor.

Sir my token number is 365166 the product has been received to the service center on 13 july 2019 and there is no notification and further details about my product. The problem in my isb cable is the pin became very loose so i claim the warranty But from the company side there is no updates and results about my product .
So kindly please send my product as soon as possible.

Quality very beds not satisfied with your service.

I've not got a reply from you people despite my tremendous attempts of call your customer care. My device has reached the mumbai service center and since then there are no updates about my product. I want my product back and contact me asap..

Concerned person,

I filed a complaint for my product "BOAT ROCKERZ 255", ticket number - 407758 on August 2nd 2019 which was picked up for the exchange/repair on August 3rd 2019. I have been trying to reach customer care but most of the time I'm ending up getting no response or no results on that complaint. I've been hearing "your product will be dispatched with in 2 days" from past 1 week. And i just had word with one of your customer care executive again, and got to hear the same thing.

This has been my worst customer care experience. I want my product exchanged/repaired within 2 days or the refund.] Else I will have to take legal action against this as this taking more than the expected and guaranteed time.

This was not at all expected form a brand like BOAT!

I have sent my Boat rockerz 255 black earphone on 10 th August 2019.The device has received at Mumbai service center on 20rd august, However, since then I haven't got any update from the service center, I tried to call at the given number and the shipping team has informed me that they have dropped the device on 3rd June as per the tracking details showing and told me to contact with the service center, However I could not reach any of your number which I have found from the email I have got. Please let me know the status of my device and send it back to me . If you can't honor my warranty of the device, I will go to third party service center or will buy a new one and will share your service feedback on each and ever social media portal. I am really frustrated now as it's been a long time. I am sharing the invoice of my Bluetooth headset below if it's help you, Please reply my email soon.

I have complained many times I have ticket 517191. But no one responding r not replying to call and email, I have called customer care new number, also requested call back, and mailed also but ntg happened, worst support.

Iam complaint my boat Rockerz 255 product in ur complaint registration cell.expressbee courier guy was taken and give me a online based acknowledgement in 19th August.Then through onwords service center replay a message received ur product and give a ticket number :-453986 in 23 rd August. Ican contact service center they have to replace ur product and sent to u your given address, icant received my product likely 12th September.please solve my product issue as early as possible.

To whomever it may concern,

I ordered a speaker from boat but then it was not working properly so i send it to customer service for repair. And they told me that they will send back the product in about 15 days. And now it's almost 2 months and I haven't got my speaker back neither I have any updates.

So it's my request to boat to please send me my product back. I have limit to my patience. Dont force me to take other step. My ticket no. Is 451843. Kindly contact me asap.

Dear Team,

I registered complaint regarding my earphones on 29th Aug then courier boy picked the earphones in the next day but still no revert from your side.

My ticket number 493155, even uncalled up many times in customer care but still no one picking the call .But Yesterday I had word with the customer care and she said earphones has been dispatched but when I checked the status of my complaint it's not showing.

It has been 20 days but still no updation from your side. I want my earphones asap.I am highly dissatisfied from the services , this is the first time when i watch these kind of the worst services.

No One Picked Up the Customer Care Number, I Sent the Mail Many Times to the Customer and No One Give the Revert On the Mail.

Regards,
Jyoti Dewan

A product named boat 255 F Bluetooth earphone had delivered to the courier boy i had not got any updates that when and in which date i will get it back and the customer care centre also not responding to any calls of mine pliz give some alternate ways to contact with your people to get any updates about the product. I delivered on 10th Sept and till date i am not getting any updates. So, plzz solve my problem.

I have sent my Boat rockerz 255 red headset on 9 Sept 2019 through Expressbees courier. My ticket number 533709 is and the shipping ID is 2385119297446. The device has received at Mumbai service center on 17 Sept, at last they told me in 4 working days u will get updated about ur product.but now more than15 days complete but no response come for service center. I mail and call many time a day, not getting any information about it. However, since then I haven't got any update from the service center, I tried to call at the given number and the shipping team has informed me that they have dropped the device on 17 Sept as per the tracking details showing and told me to contact with the service center, However I could not reach any of your number which I have found from the email I have got.

Please let me know the status of my device and send it back to me . If you can't honor my warranty of the device, I will go to third party service center or will buy a new one and will share your service feedback on each and ever social media portal. I am really frustrated now as it's been a long time. I am sharing the invoice of my Bluetooth headset below if it's help you, Please reply my email soon.

I have requested to replace my Boat Rockerzz 255 raging red Bluetooth Headphones. I am not able to track my order as after xpressbees handover to the boat client, now I can i know my product status,not even a single call they attended, They had very Bad service.

As i am leaving tomorrow for my hometown I haven't received my replacement product yet and I have been trying to reach your customer support but have received no response through mail and call. It's been more than 10-12 days ,please send me the replaced product before 2pm by tomorrow

My ticket number is 590942
YOUR DISAPPOINTED CUSTOMER

Mic not working, how to claim warranty?

622444, replacement produced on 14th Oct. No update yet. How many months you require? If not then give money back.

I am bay a boat Bluetooth headset that's not working in right side speaking I have 1 year replacement Warranty please replace that one.

My headphone not receiving til date.
PIK UPDATE IS
Date Status :
1 13 October 2019 Replacement Product Issued
2 13 October 2019 Product Successfully Received at Service center
3 1 October 2019 Product Pick up generated for servicing and replacement
Track Your product
4 20 September 2019 Approved
5 20 September 2019 Pending

Bad Bluetooth headphones 255f, Not change my products boat 255f.

My complaint # 1289365 is pending for almost a month now but no revert from your end. Pls revert ASAP.
Regards, Pankaj. Mobile # 9920401401.

Hi,

I registered a complaint regarding boat earphones not working and someone picked up my earphones for further process. It's been a 3 month of pick up but still no progress has been made. Customer care do not pick up the phone.Service is pathetic.

Complaint id : 1154245
Product : Bluetooth earphone

Thanks,
Nikhil

It seems boat is a fraud company where i bough a Boat Power bank and it stopped working since 20th feb 2020. I have registered a complaint 998069 and it was picked up from me and they have provided me 2 AWB no. of Delhivery and neither till now the product has not been dispatched from their side. And now while checking in boat website by token no the details are not available . Such a fraud Indian company never seen. Its better to go for a Chinese product where service is good. To feeling guilty for purchasing.

I have sent my Boat wired head phone on 25th May 2020 through Expressbees courier, My complaint id is 1123392. The device has received at Mumbai service center on 30th May, However, since then I haven't got any update from the service center, I tried to call at the given number. and the shipping team has informed me that they have dropped the device on 30th May as per the tracking details showing and told me to contact with the service center, However I could not reach any of your number which I have found from the email I have got. Please let me know the status of my device and send it back to me . And I will share service feedback on each and ever social media portal. I am really frustrated now as it's been a long time. Please reply my email soon.

I complaint in my board airdrop 381 one side not working and I register my complaint on your web page and the complaint was accepted and claimed in my product on one months is over but I am not get my product.

Its been 20 days, I have nor received the replacement product yet. Please let me know when can I expect the delivery.