info@imaginemarketingindia.com: Boat Customer Care Email

Email
info@imaginemarketingindia.com
Company
Department
Customer Care
Region
All India
Note
Alternate email: help@imaginemarketingindia.com
Mail your complaint and queries about Boat earphones,headphones smart watches etc.

If the above contact didn't helped you, here are alternatives to reach Boat customer support.

Contact Number

022-69181920 - Contact details

Support Link

Official website - Contact details
 - Contact details

Comments

I want to create an account in your official site. Can you help me to create an account?

I think we cant claim the warranty. i have 3 tickets but the status is not moving forward and the customer care no is also fake because i tried to 100 time to call them but..... And they are also not replying to our mails. i thing its a worst brand and worst service.

Rahul singh

Tue, 06/18/2019 - 01:48

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Sir mene apke service center me apne headphone diye the with all accessories but apkr yaha se mujhe sirf headphone hi mile accessories nahi mili hai. Mera headphone warranty me bhi hai. plz help me.

Ranjeet kumar singh

Tue, 06/18/2019 - 01:56

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Sir, the wire broken by the middle of my boat headphone 225 what can be repaired?

Want to claim for headphone, try to cutomer number, claim link but no use, let know know how to process for claim. Problem is one side of head phone is not working.

Ranabir Banik

Fri, 06/21/2019 - 10:45

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I need to claim my warranty for my headphones.... it is not working properly... one side is audible and the other side is not audible so,i need to claim my warranty for my headphones. I have send your team members mail but no response from their end after follow up of around 15 days. As a reputed brand, I know that I will soon get the valuable response. Waiting for it.

Ajit suresh dardare

Wed, 06/26/2019 - 22:00

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To claim for my boat bass headset 220. its second side does not working while other is normal. please note that and to help me for overcome this problem
Thank you!

I need a help from customer care but that a not answering my call and when I asking my product her cut my call and not giving a answering. My earphone mic is damaged.

The above mentioned email ID is fake and you will never get a reply on this, no matter how many times you send a reminder on it. I also filed a complaint against my Boat headphones which stopped working after just one month. Their customer care number is unreachable every time. They only give warranty on papers, but they will never give you the same in reality.

Sejal Sunil Salvi

Fri, 07/19/2019 - 12:57

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I bought new boat earphones boat bassheads 225 in month of April. Now one them is not working and it is in warranty .so I want to claim my warranty.

Sanchaita Sengupta

Tue, 07/23/2019 - 12:53

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Hi Team,
Please check the ticket no# 364439 has not yet resolved as per the AWB no# it has been delivered to your hub on 15th July 2019. Need my replacement asap.

Santosh Podicheti

Fri, 08/16/2019 - 14:22

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Hi,

I have raised a complaint on 9th July and its been returned on 9th July for replacement but till not there is no update on my complaint. I have tried several times to customer care but there is no solution on my complaint. My complaint no: 364316.

I was told that i will get my replacement with in 15 days but its more than 40 days.

Kindly check and do the needful.

Regards
Santosh P

Syed Rizwan Hashmi

Wed, 09/11/2019 - 10:37

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Sound is good. But product is not return. So i am sad and angry with them.. If u not want return damage aur workless product then why u return 1or 2 years warranty....? Tell me.

Doddi Kartheek

Fri, 09/13/2019 - 14:59

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Hi,

Note: I am struggling from last one month to get details about my replacement product.there is no proper response from your customer service for my mails and phone calls.please help me out.

When I spoke with your customer service member on 4th sep 2019. I came to know that Black color device is not available and providing neon color.The tracking details will update in 24-hours.Later I make a call N-times (+91-2249461882). Still now I didn't get my product to my hands.

No reply for my mails too.Can someone respond to this mail and solve my issue quickly.

Please try to understand I am missing music from long time.
last update below:
On Mon, Aug 19, 2019 at 6:36 PM Imagine Marketing Private limited <support @imaginemarketing.freshdesk.com> wrote:

Dear DODDI KARTHEEK,
We have successfully received your unit at our service location & your unit has been forwarded to our service team.
We will revert to you within 4 days with status of your complaint.
Your Ticket number is 440626. Please use this ticket number for all future correspondence & for tracking the status of your complaint.

You can Also track the status of your complaint on http:// support.boat-lifestyle.com/

Our New Customer service number is +91-2249461882
Note:- Replacement unit color may vary and shall be subject to availability of stock.

Sudhir Golambade

Sun, 09/15/2019 - 12:10

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Sudhir here and I have bought new Bass headset one month ago but it's not worked properly,left side bass is not worked.actully I am not happy for it.

Product code name is Bass Heads 220 and on this product have of the one year Warranty.

I hope that I getting positive response immediately from you,I will waiting for your's response.

Subhendu Sarkar

Mon, 09/23/2019 - 11:35

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I had buy a boat air phone from flipkart but after 22 days one speaker is not working.

Pratik jain

Sat, 09/28/2019 - 02:23

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My one side if boat earphones stopped working and it has 1 year warranty hope so u ll replace it pls do something abt it, its not even a month. pls do reply.

Urvashi Singh

Mon, 09/30/2019 - 11:10

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Hi, my boat rockerz 255 is not working properly both side earphones is not working, i bought it on 18th May 2019 only, but with in 4-5 months it stopped working. Can anyone help me out how can i claim it?

Kumaresan

Sat, 10/05/2019 - 16:58

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Hi, my boat rockerz 255r is not working properly one side earphones is not working, i complained 9th September 2019,they collected my ear phon 14th September,22nd September they told me replace the ear phon but till now I didn't receive my ear phone .I call to customer care they don't connect the customer care executive. Can anyone help me how to warranty replace my ear. phone...? Today date :05/10/19

Mamta Pedini

Fri, 10/18/2019 - 12:09

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Dear Team,
My ticket no 615471 its picked from me on 1 oct 2019 & still its not receive from boat service center.i called customer care number 02249461882 but its not answering.

Ravindra Panchore

Wed, 10/23/2019 - 15:52

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I need to claim my warranty for my earphones.... it is not working properly... one side is audibly and the other side is not audibly so,i need to claim my warranty for my earphones.

Rahul Das

Thu, 10/31/2019 - 16:13

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Dear BOAT team,
I am very sad to inform you that you guyz are succeeded to cheat me on my BOAT 255 replacement . I sent my original product on 30th august for replacement and after 2 months i got the replacement package on 31 October , in this time period i had called many time to customer care but they told me that they are not having stock of BOAT 255 thats why they are late . But you guyz are so brilliant that you decided to send a used , not working , dirty product ,(Terms reffers that a new product will be sent to the customers.)
PLEASE HELP ME my Ticket No. - 488103.

Jai kishor

Tue, 11/05/2019 - 12:27

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Worst company never ever buy this product. their number is wrong no one will help u. they will come and pickup but they wont return ur product.

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