cs@netmeds.com: Netmeds Customer Care Email
Email
cs@netmeds.com
Company
Department
Customer Care
Region
All India
Note
Netmeds.com, online pharmacy customer service email.
If the above contact didn't helped you, here are alternatives to reach Netmeds customer support.
Contact Number
7200712345 - Contact details
Support Link
Official website - Contact details
Facebook page - Contact details
Comments
Payment issue
Today morning i ordered some medicines and paid an amount of Rs 505 with dbit card but now i am told payment didnt go through.
I have to change my email id
My last email id is hacked by someone....so i have to change it. pls tell me the procedure to change the email id .
Unable to get medicine using coupon
i had received some gift coupons of netmeds, but i'm not able to order the medicine through that netmeds coupons. so please tell the procedure.
Payment issues
I made an order today of RS. 579.25 and the amount got deducted from my paytm wallet and the paytm transaction history clearly shows the payment made but there is no order details in the app. I don't know where is the order which I made and where is my money. Disappointed.
Revert me soon what's the issue?
Order number not get
Today I order 2 medicine by Amazon pay and get Amazon cash back but have not got any order id or order no.
Medicines
I like to ask for medicines. I bought from you two months ago. Like place a repeat order. Why I dont find your chat service here?
Bill
Patient name are not mention according prescription on bill....
Unable to link
Please solve my problem.
About product defect
I had bought morrf10% solution on netmeds today but the inner product and the packing was broken and when I checked that was not even a fully 60ml solution and was only half of the amount. This is not trustable..... worst site to buy medicines.
My order
My order no nms181004193352A is cancelled but not receive the money. how to add my money. I am very disappointed.
Poor customer care
I am going to file a complaint for netmeds. There services are too poor. There customer care service is too worst. They didn't reply a query raised on 3 Oct 18. Today is 8 Oct 18. Neither there customer care is picking up the phone.
Order not received
Are you sending me my order. Make me clear fast.
Unprofessionalism and cheating by Netmeds.com
I have placed a order No NMS1812172752627WS01 FOR Nano Leo Total Powder Sachets (10 X 3 gm)- Qty 2 Nos which means total of 60 Gms , but I when i had opened a packet I was surprised to found that you have packed 1 Sachet X 3 gm -Qty 2 Nos which means 6 gms instead of 60 gms, i found myself cheated by ordering online through Netmeds.
Is it the way Netmeds serve their customers . Moreover I had to take this medicine daily 2 times a day for 10 days. I had received only 2 sachets which will be consumed in a day and I will be without medication till you supply me balance sachets. My total course for medicine has been disturbed due to lethargy, negligence, cheating and non professionalism executed by.
Wrost ever experience with netmeds in online shopping
I am very surprised to see that after making order, netmeds website is not having any order details placed via netmeds. I called customer care surprising they said that no account with this mail id or my mobile no "9818815744" exists then asked to mail detail. Amount has already been deducted form my credit card.
Let me give your very honest feedback, this website is very annoying and google login only worked after retrying multiple times on laptop, medicine search gets refreshed on typing on every single character, OTP password fails multiple times. User experience on this website is very worst in comparison to 1mg.
This is my first worst experience in online shopping.
Payment issue
I am trying to order medicine for my father.But, when I am processing the payment, wallet amount isn't deducting by system. Please, manage the system immediately, thanks.
Received different medicine
Netmed have a bad service. I got different medicine in my received order.
Non delivery of order
My order no 1565758208002478w was placed on 14 AUG 2019. The same has not been received till date. My experience has been very poor and sad. I am repenting placing my order with net med. If i dont receive my order with in next two days then i may have to take legal recourse.
Order not completed
I paid money but order are not completed.
Still not received refund
I cancelled my order on 31 march.. But still not received my money back.
Order not delivered
My order with ID 15881626199013077W dated29:04:20 is not delivered till yet. The medicines are of diabetes and high blood pressure. My father is serious pls try to deliver fast.
How to track my order?
I ordered a medicine but I didn't get it until now. In track order no updates are available. Can you update the information when the medicine will be delivered?
Refund of paid amount
I would like to return the package and demand refund of paid amount asap.
Delivery order is not on time
Agar aap order right time nahi dete to patient ko phone karna chahiye. agar emergency patient ko kuch ho gaya to iske liye jimmedar kon hai.
Return for medicine
I order medicine on 17 march person name is noorjahan Begum, my order is cortel 20. You have send me tonact 20 tablet. i return that medicine. Your customer care told me 20% less in Ur amount deducted. why I get the less amount don't take that amount. I will file complaint in grahak munch in NANDED in 4 to 5 days then take your decision.
Delivery order issue
Do not deliver in right time. My order booking of the 14th may 2021 parcel coming in chalisgaon on 19th may 2021 OFD lock i investigation some time customer care but did not solve my problem, unfortunately trouble the patient who is responsible. kindly request for you If you do not deliver in right time, please close the company.
Order delivery issue - poor service
I have booked medicine order on 27th of june via Netmeds APP but till now I have not received my medicines. From last couple of days we are continuously calling to your executive but didn't received any fruitful support from your side. Please try to understand the sensitivity of medicine. It's really very poor service. =If you are not able to deliver at least you should inform customers within a reasonable time.
Order id 16247812939008528A
Payment return issue
I cancelled my order on 17/08/21 but still not received my money back.
Order not placed
I already do the payment or medicines but my order is not placed.
Returned medicine, refund money
I returned my medicine and bank account was updated. customer Care call me.
My ac no 36301525851, ifsc SBIN0008860 , bank name SBI
Extra charges deducted by netmeds
I ordered some medicine but few medicines are were not delivered but money was deducted from my debit card.
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